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Best internet providers in Pittsford, New York

Our top pick for internet service providers (ISPs) in Pittsford is Spectrum due to its wide availability, affordable pricing, and reliable service. Our second and third picks are Greenlight Networks and Frontier Communications, respectively. Both of these ISPs offer fast, affordable fiber connections that are honestly better than what you can get through Spectrum, but the availability is slim. Greenlight services a good portion of the downtown Pittsford area and Frontier has fiber connections around the outskirts of the city borders, but there are lots of areas in between that aren’t serviceable with a fiber connection.

Charter Spectrum brand logo
Staff rating
Customer rating

  • Plans starting at $29.99 - $169.97
  • Download speeds up to 1 Gbps
  • Upload speeds up to 35 Mbps

Click below for all current Spectrum deals

Disclaimer: Availability and pricing are subject to location. Conditions apply. For offer details, view disclaimers

Greenlight Networks
Greenlight Networks logo

  • Plans starting at $50.00 - $200.00
  • Download speeds up to 5000 Mbps
  • Upload speeds up to 5000 Mbps

Click below for all current Greenlight Networks deals

Disclaimer: Availability and pricing are subject to location. Conditions apply.

Frontier Communications
Frontier Communications brand
Staff rating
Customer rating

  • Plans starting at $49.99 - $164.99
  • Download speeds up to 5000 Mbps
  • Upload speeds up to 5000 Mbps

Click below for all current Frontier Communications deals

Disclaimer: Subject to availability. Cannot be combined with other offers. Other restrictions, Frontier policies and service terms apply. For a list of terms, view disclaimers

How we rank internet providers
We have a robust rating system to score internet service providers overall, but the quality of service could vary city to city. When narrowing down the best providers specific to Pittsford, we considered factors like availability, value, performance, and customer experience. We source information directly from the ISP's themselves, the FCC, and first-hand insights from residents of Pittsford.
Headshot of Michal Ash
Researched by
Michal AshManaging Editor
Headshot of Vilja Johnson
Reviewed by
Vilja JohnsonEditor-in-Chief
Updated 5/8/23

Our top 3 ISP choices in Pittsford, NY

Our top choices for internet in Pittsford are Spectrum, Greenlight Networks, and Frontier Communications.

#1: Spectrum internet

Spectrum got the gold of ISPs in Pittsford due mostly to its accessibility—just about every Pittsford resident is able to get internet access through Spectrum! Additionally, it offers multiple plans with decent speed and affordable pricing. You are able to get download speeds of anywhere from 30 Mbps up to 1 Gbps (1,000 Mbps) at prices ranging from $20–90 per month. That said, Spectrum does have a habit of hiking your prices in your second year of service, so be sure to keep an eye on your bill and give them a call to negotiate your rates back down.

Read our full Spectrum internet review.

#2: Greenlight internet

Our second recommendation for internet in Pittsford is Greenlight, a local fiber provider. Greenlight has limited availability, but seems to be expanding often. Its fiber service is fantastic, with straightforward speeds and prices. Their speeds range from 500 Mbps all the way up to 5 Gbps, which is 10 times faster! This is way too much speed for an average internet user, however, so we recommend you check out its1 Gbps plan if you’re looking for super-fast and affordable internet. It’ll run you only about $75 per month.

#3: Frontier internet

In third place is Frontier. We honestly love Frontier’s fiber service, but it was awarded third place because it’s available only to select areas of Pittsford. You can get Frontier internet service almost anywhere, but it’s more likely to be DSL, which stands for dead-slow-loading. (Not actually, but it’s seriously slow.) If you’re one of the lucky ones who can get Frontier’s fiber internet, we highly recommend it. Like Greenlight, you can get anywhere from 500 Mbps to 5 Gbps with very comparable rates.

Read our full Frontier internet review.

All internet providers in Pittsford

Our top three choices cover not just the best ISPs in Pittsford, but also the ones with the most reliable internet technologies—cable and fiber. If you want alternative options, you’ll need to set your sights on fixed wireless internet or (gulp) satellite internet.

Both T-Mobile and Verizon offer decent 5G home internet connections with fixed wireless technology. This basically means you’re hooking your home up with the same plan that your cell phone uses when it’s not connected to WiFi, except you can’t move it around (hence fixed wireless… get it?) Fixed wireless isn’t necessarily as reliable as wired connections, but they’re not a bad option—especially if you already have an account with one of the providers.

Satellite internet is, in our opinion (and everyone else’s), a worst-case scenario. It’s slow, unreliable, and crazy expensive. However, if you have no other choice, you can at least take your pick between Starlink, Viasat, and HughesNet. Starlink is the fastest but most expensive; HughesNet is the cheapest but slowest. See how they all compare in more detail.

Fastest internet providers in Pittsford

The award for fastest ISP in Pittsford is a tie between Greenlight and Frontier. Both providers offer fiber service reaching speeds as high as 5 Gbps (5,000 Mbps)! We haven’t found many reasons anyone should need speeds that high, but it’s nice to know you have the option.

How much speed do you need?

When choosing an internet plan, you want to keep all of your activities running smoothly without paying extra for speeds you don't need. At the bare minimum, you need 25 Mbps to do light browsing on one or two devices. Most households with multiple people and multiple devices will want to look for speeds in the 100–500 Mbps range. Learn how much speed your household needs in our guide to internet speed.
Illustration showing how much internet speed you may need

Cheapest internet providers in Pittsford

Spectrum offers the lowest-priced plan at just $20 per month, making it the cheapest ISP in Pittsford. However, that low-priced plan has a download speed of only 30 Mbps. This is pretty freakin’ slow, so we recommend this plan only if you need the bare minimum to do things like check your email. For just $10 more per month, you can triple that speed with Spectrum. If you’re looking for download speeds over 100 Mbps, you may be able to snag cheaper plans through Frontier or Greenlight. Also, qualifying T-Mobile Magenta customers or Verizon customers can get a good deal on fixed wireless plans.

Learn how to get low-cost or free internet.

Internet options in nearby cities

Spectrum is the most widely available ISP in New York state, including the greater Rochester area. Frontier doesn’t have a ton of fiber presence in Pittsford, but its availability is a little higher in the areas surrounding Pittsford, including Henrietta and East Rochester. Greenlight, on the other hand, is really prevalent only in the downtown area of Pittsford but starts to pick up just to the east in Fairport. Greenlight’s reach also extends up through Penfield into Rochester proper. See what’s available in these cities:

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Providers near you
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What Pittsford residents are saying on Reddit

Most residents who aren’t able to secure a fiber plan are pretty bummed about it—and those who can get one are inversely very pleased. Greenlight customers seem to be the happiest; although those with fiber through Frontier can’t complain. It’s hard to say how Frontier DSL customers feel because we haven’t really seen any.

Spectrum customers—who are the most common, considering they have the widest coverage in the greater Rochester area—don’t have too many complaints with their internet service itself (except that it’s not fiber). There are a number of qualms with price hikes and poor customer service, but we’ve seen evidence that Spectrum is trying to improve its customer experience sentiments.

Post by u/oldBarnacle-1
What internet provider should I get?

I am looking for decent internet for a decent price. I see Rochester gets spectrum but I am curious if there is a lesser known internet provider that is either cheaper or better etc.

Most helpful response

In order of best speed / pricing:


-Frontier Fiber


In order of availability:



-Frontier Fiber

If you go with Spectrum, buy your own modem and router***.*** I cannot stress that enough. The stuff they loan out is horrendously unreliable and the cause of the overwhelming majority of service complaints.

Post by u/tahrq78
How fast is home internet?

We are interested in moving to Rochester. We still have some research to do, but our biggest concern is home internet, because we both work remotely. What’s the fastest that is offered and who is it through? Thanks so much!

Most helpful response

Your biggest concern moving to Rochester is internet speed? You must need some serious bandwidth for that WFH.

I have greenlight but I am pretty sure spectrum goes to 1 Gbps.

Post by u/syntheticcontrol
Has anyone had success with Spectrum's internet?

I moved to a part of Rochester that, unfortunately, does not have Greenlight. That's who I've had for 5 years and now I have Spectrum. It is so unbelievably unreliable. It's fast... when you have it. Which is, at most, half the time. I know Spectrum sucks, but has anyone had success with talking to them? Is it the equipment? Is there anything that can be done?

Most helpful response

I have used my own modem since the beginning and have had largely trouble-free service from them for the past five years. I routinely get more speed than I am actually paying for and I can count the number of non power-related outages on one hand. Additionally, the one time I was having issues they dispatched a tech the same day and he promptly fixed it. Haven’t had trouble since. (Still kind of in awe about that one.)

I do have an appointment to have Frontier Fiber installed in about a week, though - for the same price as Spectrum, the symmetrical upload will be really nice for working from home.

Post by u/Street_Cobbler1849
Honest opinions of Frontier Fiber Internet?

Moving to Henrietta, they say they offer fiber. If that’s true I think it’s worth it. If it is just their basic DSL I think i’ll stick with spectrum.

Most helpful response

If you can get fiber and it is under 70 a month take it. Spectrum is sticking it to me right now and I have no other option. It keeps going up and they won't talk to me, I have no other option it is horrible.

Post by u/TheYellowMamba5
StarLink in Rochester

I live near downtown and am limited to satellite internet service, which means I’m stuck with Frontier giving me a whopping 20mbps. StarLink seems to be the only alternative, but I’ve come across mixed reviews (daily outages, slow speeds) as it’s intended for more remote areas.

Do you or anyone you know use StarLink in Rochester? Is it a viable alternative at this point in time? I’m willing to splurge on the router and pay $99 for good wifi but don’t want to spend more for less.

Edit: It would cost ~$60,000 to install Spectrum and Greenlight is far off from reaching my area.

Most helpful response

Hot damn, where are you at that only allows for satellite? That makes no sense. My fiancée's mom lives out in the boonies in Cattaraugus county and she's got Spectrum.

Internet news and infrastructure in Pittsford, NY

The greater Rochester area has seen a number of internet infrastructure expansions in the last few years. In 2022, a representative from Frontier discussed the goal of reaching more suburbs throughout Monroe County. (1) Greenlight, too, has been growing rapidly since it benefited from a massive investment in 2019. (2)

In affordability news, Governor Cuomo signed a law in 2021 requiring all ISPs in New York to offer internet service to qualifying low-income households for just $15 per month. (3)

In PIttsford, 100% of homes can get 100 Mbps, 100% of homes can get 250 Mbps, and no homes can get 1 Gbps.

Frequently asked internet questions in Pittsford

We’ve crowned Spectrum as the cheapest ISP in Pittsford because its low-end plans cost a mere $20–30 per month. However, customers looking for speeds closer to 500 Mbps or 1 Gbps will save money going with a fiber provider like Greenlight or Frontier if they’re available in your area.

Yes, fixed wireless internet plans are available in Pittsford through T-Mobile and Verizon. T-Mobile has much more extensive 5G home internet in the area than Verizon, but Verizon customers may find it worth exploring if you’re unable to secure a fiber or cable internet connection.

Fiber internet tends to be much faster than cable internet, with comparable pricing. However, cable internet (like the kind Spectrum uses) is much more accessible than fiber in Pittsford. Cable internet uses the same technology as traditional television, so most residential areas don’t require infrastructure adjustments to provide cable internet. Because fiber is a newer technology, there are some construction requirements to enable an area for fiber service.

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