Switchful Logo

Spectrum Internet plan comparison

Rebecca Palmer smiles for the camera
Headshot of Dave Schafer
Researched by
Headshot of Bri Field
Reviewed by
Bri FieldAssigning Editor
Updated 2/7/23

We’re committed to transparency. We may earn money when you follow our recommendations, but compensation doesn’t affect our ratings. Learn more.
Charter Spectrum brand logo
Staff rating
Customer rating

  • Plans starting at $29.99
  • Download speeds up to 1 Gbps
city map lines pattern
Check availability
See what providers service your area.
Charter Spectrum brand logo
Staff rating

Fast internet at reasonable prices

Spectrum offers speedy, reasonably priced cable internet service, and a strong budget plan. We wish there were fewer fees attached, though.

What we like

  • Simple plan selection
  • No contracts
  • No data cap
What we dislike

  • Pricey gig plan
  • Lots of small fees
  • Price increase after 12 months
Savings tip: Spectrum often has sign-up promotions for first-time customers. Call to ask a rep about current deals and discounts.
Check deals
Charter Spectrum brand logo
Straightforward internet plans with budget-friendly pricing

Spectrum service offers a solid value—particularly at the lowest tier. There are only three plans to choose from, which could either be a plus or minus depending on your perspective. In this case, we feel it’s a good thing: the plans are straightforward and easy to understand.

The lowest-tier plan offers speeds up to 300 Mbps (wireless speeds may vary) at a decent price, according to government benchmarks (1). That's just $0.17 per megabit per second, with speeds that blow any DSL plan out of the water. The other two internet plans are less exciting, but still reasonably priced for the first year. After 12 months, your price could be up by $20 or more.

Pricing details vary by location. Visit
Spectrum's website
or call 1-844-733-6483 to speak with a rep.
See pricing
Charter Spectrum brand logo
Reliable internet with speeds up to 1 Gbps

Spectrum offers speedy performance overall, with packages up to 1,000 Mbps available (wireless speeds may vary). The lower tiers are more exciting—almost every provider has a gig plan these days, but Spectrum’s lowest plan has speeds up to 300 Mbps, which is still excellent for all but the heaviest users. Additionally, there are no data caps on any of the plans, so you can use as much bandwidth as you like.

Speed is only half the equation, though—even the fastest connection is useless if it doesn’t work when you need it. Luckily, Spectrum is on par with its closest cable competitors here. It offers faster-than-advertised speeds most of the time, according to the US Federal Communications Commission (2), and earned the top spot for median speeds from Speedtest.net (3). Spectrum’s latency scores were a little higher than competitors Xfinity and Cox, but at just 25 ms, you’re still within the playability range for most online games.

Available speeds vary by location. Call 1-844-733-6483 to speak with a Spectrum rep or
go to its website.
Charter Spectrum brand logo
Equipment and Installation
You can rent a router or use your own, and there’s a fee for self-installation

Spectrum’s equipment setup is a bit different than most—at least when it comes to fees. There is no charge for the modem, but there is a $5 monthly fee for the wireless router (waived on the gig plan). What this means is that Spectrum gives you a separate modem and router, instead of a combined gateway. It also means you can opt to bring your own wireless router if you prefer. Customers can also add Wi-Fi extenders, called Pods, for $3 each per month. If you use the Spectrum router, you can use the company's highly rated smartphone app to manage settings and parental controls.

Installation is straightforward and affordable. If you need a pro to come out, you can opt for a professional installation for $59.99. If you can handle the installation yourself, the self-install kit is about $25. We’d prefer free self-installation, but it isn’t the highest self-install fee we’ve seen, so we’ll take what we can get.

Equipment and installation options can vary widely depending on
Spectrum plans
available in your area.
View plans
Charter Spectrum brand logo
Customer Experience
Watch out for hefty fees and price hikes down the road

We’ll just come right out and say it: Spectrum has a lot of fees. While you may never see most of them, it’s worth noting that they’re there. Here’s a sample:

  • $5 to pay over the phone(?!)
  • $5 reconnection fee
  • $19.99 to upgrade equipment when switching to the Internet Gig plan

These aren’t going to be on every bill, and you may never see most of them. However, when you do, it makes for a poor experience.

When you add second-year price hikes in the range of $20+, things aren't looking good for Spectrum customers. However, Spectrum customers seem to be about as satisfied with customer service as customers with competitors Cox and CenturyLink, and it's only slightly worse than average. (4)

If Spectrum is the only cable provider in your area and your home isn't wired for fiber internet, we recommend the service. Just set a calendar reminder to contact customer service in a year and see if you can negotiate the price down!

Visit Spectrum's website
or call 1-844-733-6483 for more information on contracts and money-back guarantees.
Go to provider
city map lines pattern
Made up your mind?
Find out what providers are available near you.
5 Star
4 Star
3 Star
2 Star
1 Star
Andrewfrom Newark, NY
Spectrum Customer for 1+ years
Reviewed on: 6-17-2022
My internet goes out all the time whenever I first go to use it when returning home from anywhere.
Theresafrom Merriam, KS
Spectrum Customer for Less than a year
Reviewed on: 6-17-2022
My choice was limited due to my location. Not very pleased that I got my first bill less than a week after activation. And due in less than three after activation.
Nathaliafrom Sherman Oaks, CA
Spectrum Customer for 1+ years
Reviewed on: 6-17-2022
The connection is good and fast overall. It disconnects sometimes out of nowhere, so I wish it was more stable.
Jpfrom Evansville, IN
Spectrum Customer for 8+ years
Reviewed on: 6-17-2022
Thank you all right we have a limited opportunities in this
city map lines pattern
Providers near you
See all options in your area within seconds.
Endnotes and sources
  1. 2022 Urban Rate Survey – Fixed Broadband Service,” FCC. Accessed 17 June 2022.
  2. "Measuring Broadband America," FCC. Retreieved Dec. 7, 2022.
  3. "Fastests ISPs of 2022," Speetest.net. Retrieved Dec. 7, 2022.
  4. "Satisfaction Benchmarks by Company, Internet Service Providers," ACSI. Retrieved Dec. 7, 2022.
Popular Internet alternatives
Click on a provider to compare.
Verizon Fios
Frontier Communications
Cox Communications