STAFF REVIEW

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Researched by

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Reviewed by

Bri FieldAssigning Editor

Updated 2/9/23

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Decent value if you plan to bundle

Mediacom offers a decent value in TV, but it’s far from perfect. First, you must bundle it with internet—standalone TV isn’t available. A thin sports selection and lots of fees also hurt. That said, Mediacom internet isn’t bad, so if you’re going with that, it probably makes sense to go with Mediacom TV, too.

What we like

Solid prices
Lots of bundle options

What we dislike

Must bundle TV with internet
Lack of sports channels
Lots of fees

Our expert assessment

Value

3.5

Solid value for TV service—but you have to get internet, too

Mediacom offers reasonable value to TV customers. It’s not the most affordable TV provider and doesn’t offer the highest channel count or fastest internet speeds, but it’s also not outrageously expensive. It’s just…reasonable.

Depending on your chosen package, you get 50+, 125+, or 170+ channels, along with internet speeds up to 1 Gbps. The channel selection is good, with popular networks including ESPN, HGTV, and Telemundo available. You’ll need to bump up to the second tier to get FS1 plus local channels, but that's all you get for sports. You'll need the third tier for ESPN and most regional sports networks. Channel selection varies quite a bit based on where you live.

It’s worth noting that Mediacom does not offer a standalone TV service. It’s available only as part of a bundle with internet service. We expect most people will want to bundle, so this isn’t a huge deal, but it’s good to know.

Features

4.0

Everything you'd expect

Remember TiVo? Well, it lives on with Mediacom as the provider’s DVR of choice. Mediacom subscribers get a TiVo DVR box that can record up to 150 hours of HD content (or 1,000 hours of standard definition), which should be plenty for most users.

The Xtream TiVo system also has powerful search and voice control capabilities, making it easy to find what you want to watch. Finally, the Mediacom TV Everywhere service gives you access to your favorite shows and DVR recordings no matter where you are. You can use your Mediacom login information to access a network’s content in the network’s app or via its website (like ABC or A&E, for example), or you can use the Mediacom mobile app.

Equipment and installation

3.0

Fees galore

Installation of your new Mediacom service will cost at least $35, and there’s no option to self-install. This fee can sometimes be waived with certain promotions, and we highly recommend hunting one down or discussing it with your sales rep. There’s also a $10 activation fee that’ll show up on your first bill.

The first TiVo DVR is included in your monthly price, but you'll have to pay around $15 to use it. Additional boxes cost about $9 per month. Finally, since you have to bundle with internet, you’ll be on the hook for a $12 modem fee each month. There’s also a standard $10 monthly fee for an eero Wi-Fi router system, but you might be able to get it free with certain promotions.

Sports and premium channels

2.5

Sports fans should probably look elsewhere

In a truly bizarre move, Mediacom offers only local networks on the first tier, only local networks plus FS1 on the second tier, and no ESPN or TUDN until you get to the top-tier Variety package. This means sports fans on a budget might have to look elsewhere. Even then, the selection is pretty slim. Popular channels like NFL Network, MLB TV, and the Golf Channel are nowhere to be found, but you can pay about $8 per month for the Sports & Info PAK, which includes the Tennis Channel, MSG Network, and a variety of news channels.

Mediacom also offers all the usual premium channels, including HBO Max, SHOWTIME, Cinemax, and STARZ. Prices are on par with other providers. Better yet, some of the add-on costs were reduced by a few bucks at the end of 2022!

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Mediacom customer ratings overview

Mediacom

3.7

(4)

5 Star

25%

4 Star

25%

3 Star

50%

2 Star

1 Star

Our reviews come from real customers who weren't incentivized to leave a review. The rating distribution typically shows a range of experiences and opinions that helps you get a sense for the average customer experience, not just extremes.

Top reviews from Mediacom customers

Dennisfrom Corsicana , TX

Mediacom Customer for 4+ years

Reviewed on: 9/4/2022

It's a great value. Has a ton of options for shows and programs.

Robert from Columbus , GA

Mediacom Customer for 4+ years

Reviewed on: 9/3/2022

They are your average cable television and Internet service they do off the phone on a customer service note I've had issues and multiple technicians come out to my house and they still can't fix the issue with the cable television and that's the primary market

Joanfrom Springfield , MO

Mediacom Customer for 1+ years

Reviewed on: 8/7/2022

Amazing

Larryfrom Columbia, MO

Mediacom Customer for 8+ years

Reviewed on: 7/1/2022

They are expensive and I do not get a discount for being a loyal customer. They have terrible service.

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Endnotes and sources

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