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Best internet providers in Concord, North Carolina

Competition for your internet dollar is fierce in Concord, North Carolina. Kinetic internet offers fiber internet to many neighborhoods, with great prices and lightning-fast speeds. The area is also served by cable internet from Spectrum, and that means slower upload speeds but cheaper plans and more plan options. Kinetic also offers DSL in some areas where its fiber network hasn’t yet reached, but it’s quite slow.

If neither cable or fiber internet are available at your address, our expert reviewers recommend checking out fixed wireless internet from T-Mobile. The mobile phone carrier offers home internet at bargain prices when you bundle your service with your cell phone plan, and 5G speeds available these days blow DSL out of the water.

Windstream Communications
Windstream Communications brand
Staff rating
Customer rating

  • Plans starting at $39.99 - $89.99
  • Download speeds up to 100 Mbps
  • Upload speeds up to 500 Mbps

Click below for all current Windstream Communications deals

Disclaimer: Availability and pricing are subject to location. Conditions apply. For offer details, view disclaimers

Charter Spectrum brand logo
Staff rating
Customer rating

  • Plans starting at $29.99 - $169.97
  • Download speeds up to 1 Gbps
  • Upload speeds up to 35 Mbps

Click below for all current Spectrum deals

Disclaimer: Availability and pricing are subject to location. Conditions apply. For offer details, view disclaimers

T-Mobile brand
Staff rating
Customer rating

  • Plans starting at $50.00
  • Download speeds up to 182 Mbps
  • Upload speeds up to 23 Mbps

Click below for all current T-Mobile deals

Disclaimer: Availability and pricing are subject to location. Conditions apply.

How we rank internet providers
We have a robust rating system to score internet service providers overall, but the quality of service could vary city to city. When narrowing down the best providers specific to Concord, we considered factors like availability, value, performance, and customer experience. We source information directly from the ISP's themselves, the FCC, and first-hand insights from residents of Concord.
Rebecca Palmer smiles for the camera
Researched by
Rebecca PalmerSenior Staff Writer
Headshot of Bri Field
Reviewed by
Bri FieldAssigning Editor
Updated 5/8/23

Our top 3 ISP choices in Concord, NC

Most homes in Concord have a few options for internet service with different prices, internet speeds, and internet tech types.

#1: Kinetic internet

Kinetic home internet from Windstream offers speeds up to 1 Gbps in Concord, with some of the best monthly rates you’ll find anywhere at that speed. We love the reliability and fast upload speeds of fiber internet, and our expert team of reviewers ranks the provider highly for performance. If you want to rent Kinetic’s gateway, which combines modem and router technology, plan to spend an additional $10 every month. After your first year, your price could increase by about $15 so it’s a good idea to call and negotiate or consider switching providers at the 12-month mark.

Read our full Windstream review.

#2: Spectrum internet

Spectrum offers cable internet to the vast majority of homes in the Concord area, and we love its lower prices (and slower plans) for families on a budget. You can get a 30 Mbps plan for as little as $20 per month. It’s only fast enough for light web browsing and a max of one reliable video stream at a time, but it’s not bad if you live alone or don’t use the internet much. Several plans are available, and the fastest is 1 Gbps (1,000 Mbps). You can save a lot by ordering online, so we highly recommend it. Spectrum includes a modem with the standard rate, but  there’s a $5 monthly charge for a router (or you can use your own). There are no contracts, but there is a price hike to watch out for after 12-24 months.

Read our full Spectrum internet review.

#3: T-Mobile internet

Fixed wireless internet from T-Mobile has made great strides in recent years. If you live in an area where 5G service is available, you could get home internet speeds of 150 Mbps or more. These speeds vary by time of day due to network congestion, and they slow down quickly the farther you are from the nearest cell tower. Your high-speed gateway is included, and you can lower the price if you also have a cell phone plan from T-Mobile. We like that you get a 15-day trial period, but that includes shipping time, so be sure to get plugged in and give everything a trial run as soon as your equipment arrives.

Read our full T-Mobile internet review.

All internet providers in Concord

Kinetic and Spectrum are your best options for fully wired connections in the Concord area, but Google Fiber also reaches about 7% of homes in the area. (1) If you can’t get fiber or cable internet, fixed wireless options are available from T-Mobile and, for about 30% of homes, Verizon. Competition is fierce, so prices in Concord are some of the lowest we’ve seen anywhere.

Satellite internet is also available in Concord, from all three big providers: Starlink, Viasat, and HughesNet. Prices are high and speeds are slow, though, so we tend to avoid recommending these plans if other providers are available.

Fastest internet providers in Concord

It’s not available everywhere, but Google Fiber is the fastest internet provider in Concord. You can pay for download speeds as fast as 2 Gbps, which is hypothetically fast enough to stream hundreds of Netflix shows at once. For most people, we recommend slower speeds (and lower prices). You can also get 1 Gbps speeds from Google Fiber or Kinetic, which is much more widely available in Concord.

How much speed do you need?

When choosing an internet plan, you want to keep all of your activities running smoothly without paying extra for speeds you don't need. At the bare minimum, you need 25 Mbps to do light browsing on one or two devices. Most households with multiple people and multiple devices will want to look for speeds in the 100–500 Mbps range. Learn how much speed your household needs in our guide to internet speed.
Illustration showing how much internet speed you may need

Cheapest internet providers in Concord

Spectrum offers the cheapest internet plans we found in Concord, with plans starting at just $20 per month. Those speeds are pretty slow, though, so most families would be better off paying around $30 for 100 Mbps. For about the same amount each month, you can get home internet from wireless providers Verizon and T-Mobile, but speeds are less reliable and you have to bundle with cell phone service to get those great rates. Lucky for you, all these providers participate in the Affordable Connectivity Program, and that means free or cheap internet for qualifying low-income students and seniors.

Internet options in nearby cities

Most of the areas surrounding Concord, North Carolina, have access to internet speeds of at least 100 Mbps, but so far only Concord and Charlotte have Google Fiber. AT&T also has a strong footprint in Charlotte.

In other areas nearby, Spectrum internet is a great choice for cable internet. Kinetic by Windstream is a solid choice, too, but only if you can get fiber at your address. Some neighborhoods also have access to smaller internet providers like OPENFIBER and TDS Telecom, and most homes have good fixed wireless options. Xfinity, though, isn’t available anywhere.

Read more about what’s available in the Piedmont region:

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What Concord residents are saying on Reddit

Concord loves its fiber internet! Locals consistently recommend choosing a fiber provider like AT&T or Windstream over Spectrum, the area’s only cable internet provider. A lot of people complain about outages and customer service problems with Spectrum, but not many say they have tried fixed wireless options for home internet.

Post by u/Hey_no_problem
Best internet/TV in Charlotte?

I'm moving the family to the Charlotte area in two months. What's the best internet/TV combination to go with? We currently have Xfinity (Comcast). Anything comparable? TIA

Most helpful response

Honestly, I just have ATT Fiber with Sling TV.

No contracts, internet that isn't shitty or ever gone out since I switched over, and no internet data caps.

Post by u/Brohkage
Spectrum or AT&T

Hey I’ll be moving to Belmont soon, and need to pick an internet service. I’m a gamer, and want a consistent service. Anyone have experience with both providers in the Belmont area?


Most helpful response

If you can, avoid Spectrum at all costs

Post by u/kylaah27
Is AT&T Fiber the Best Option?

I currently have Fiber wifi that's not available in Charlotte so I'm looking into other options and it seems AT&T is highly recommended (after Google Fiber which isn't available at my location). What is everyone's experiences with it?

What speed do you have and if comfortable, how much a month is it costing you

Most helpful response

AT&T and Google are neck and neck for the best. If you have the option for one you should be all set.

The real concern you should have is a place with only Spectrum. They are the worst.

Post by u/gardenhosenapalm
1%'s of Charlotte, who's your internet provider, do the wealthy also have to deal with spectrum?

As my internet goes out again, and just so fed up with the internet provider bs that's just omnipresent everywhere, is there a tax bracket where you just put a satellite in the air for yourself, call it "MyG"

Most helpful response

Network engineer here. Your experience with internet is subjective to the zip code you live in. Depending on what street your on, how recent the lines were laid, and where your connection actually comes from are all going to play into the quality of your service. Many older areas are failing due to disrepair or lack of budget in the ISP to issue maintenance for the area. Before you wonder why a lack of budget would be an issue, remember that if the lines have to be relaid, conduit reworked, or a plethora of other major expensive labor that these costs can add up extremely fast.

You will always get REALLY mixed responses on this question because of this. A lot of this has to do with the fact the ISPs themselves have a lot of contracts with cities (such as charlotte) that allows them to have a monopoly on the local physical lines. New York is an excellent example of this. All lines are basically owned by Verizon (with some exceptions) and all other internet service ride over their stuff no matter who you pay for.

The same applies here in NC. All the fiber is basically owned by about 3-5 major companies, with some minor ones in between handling some smaller rural areas.

The best thing you can do is attempt to rotate between your available local providers until you find the one with the most stable service. What may work for someone down the road from you could be the worst thing for your house. It really just depends on how well maintained the infrastructure is, and what other things are riding on it.

Internet news and infrastructure in Concord, NC

Nearby Charlotte, North Carolina, is one of the relatively few cities served by Google Fiber, and the company has announced plans to expand into the suburbs in 2023. (2) The Concord area also has fiber internet from Kinetic. AT&T has been busy replacing its DSL lines with fiber-to-the-home, and announced in July of 2022 it has reached 1 million North Carolina homes with the new technology. (3)

Internet speeds of 100 Mbps or more are available to 97% of homes in Concord, according to the Federal Communications Commission, and about half of homes can get speeds of 1 Gbps or more. (4) Our expert reviewers generally recommend speeds of closer to 250 Mbps for most homes, but it’s nice that so many homes in Concord can get the super-fast speeds that fiber makes possible.

For the approximately 3% of homes that can’t get fast internet at home, fixed wireless plans are a good option. They’re faster than ever, and the plans are very affordable. If that’s not available, either, you might be able to sign up with OPENFIBER, which combines fiber and fixed wireless tech, but its reach is limited and you may have a long wait. (5)

In Concord, NC, 97% of households can get 100 Mbps, 96% can get 250 Mbps, and 49% can get 1 Gbps.

Frequently asked internet questions in Concord

Yes, Google Fiber is coming to Concord! The city announced in 2021 that the service would be built out in all neighborhoods. (6) The first phase was meant to have been completed in 2022, but the FCC still says it’s available in just 7% of zip codes in the city. (4)

If Google Fiber isn’t yet available in your neighborhood, you can enter your address and sign up for email updates. We also recommend checking out Kinetic, which is much more likely to be available in Concord and offers speeds and prices that rival Google’s.

Whether Google Fiber is better than Spectrum's cable internet depends on what you are looking to get out of an internet service provider. If you want ultrafast speeds, great internet equipment, and straightforward pricing, we generally recommend Google Fiber. It serves only a fraction of the area Spectrum reaches, though, so you might not be able to get it where you live.

Spectrum is a better choice if you have a smaller monthly budget and don’t need gig speeds (and most homes don’t). However, it’s hampered by a poor reputation for customer service, and its cable internet network can’t match Google Fiber for upload speeds. We’ve also seen complaints about frequent outages, but the FCC gives it high marks for reliability across several metrics. (7)

Use the Switchful comparison tool to check plans, prices, and the overall customer experience between Spectrum and Google Fiber.

No, Xfinity internet is not available in the Concord, NC, area. The area’s biggest cable internet provider is Spectrum, which offers monthly rates and internet speeds that are similar to what Xfinity offers in other parts of the country.

We like Spectrum’s budget plans, but they may be too slow for a home that needs multiple simultaneous video streams or has multiple professionals working remotely. Its mid-range plans are also affordable and fast enough for almost any home, but watch out for price hikes after 12-24 months of service.

Check out Xfinity and Spectrum side by side using the Switchful comparison tool.

1. “FCC Broadband Map,” Federal Communications Commission. Accessed 7 March 2023.2.“The fastest internet in Charlotte - now in 1 and 2 Gig,” Google. Accessed 7 march 2023.3. “AT&T network passes 1 million N.C. homes, offices, state leader says,” Business North Carolina. Accessed 7 March 2023.4. “FCC Broadband Map,” Federal Communications Commission. Accessed 7 March 2023.5. “City Of Charlotte Invests $3.25 Million To Close Digital Divide,” City of Charlotte. Accessed 7 March 2023.6. “Google Fiber Coming To Concord,’ City of Concord. Accessed 7 March 2023.7. “Measuring Fixed Broadband - Tenth Report,” Federal Communications Commission. Accessed 7 March 2023.
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