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Best internet providers in Greensboro, North Carolina

Greensboro residents are lucky to have a choice of three good internet providers that serve nearly every address in the city. AT&T, which our reviewers have chosen as the top provider nationwide, offers a range of plans on its fiber-optic network. Spectrum offers fast cable internet with true budget plans, and its reputation for customer service seems to be improving. (1)

You can also choose Lumos fiber internet in many parts of town, and its fiber plans rival what you can get from AT&T.

AT&T logo
Staff rating
Customer rating

  • Plans starting at $55.00 - $180.00
  • Download speeds up to 5000Mbps
  • Upload speeds up to 5000Mbps

Click below for all current AT&T deals

Disclaimer: Availability and pricing are subject to location. Conditions apply. For offer details, view disclaimers

Charter Spectrum brand logo
Staff rating
Customer rating

  • Plans starting at $29.99 - $169.97
  • Download speeds up to 1 Gbps
  • Upload speeds up to 35 Mbps

Click below for all current Spectrum deals

Disclaimer: Availability and pricing are subject to location. Conditions apply. For offer details, view disclaimers

Lumos logo

  • Plans starting at $39.99 - $69.99
  • Download speeds up to 1000 Mbps
  • Upload speeds up to 1000 Mbps

Click below for all current Lumos deals

Disclaimer: Availability and pricing are subject to location. Conditions apply.

How we rank internet providers
We have a robust rating system to score internet service providers overall, but the quality of service could vary city to city. When narrowing down the best providers specific to Greensboro, we considered factors like availability, value, performance, and customer experience. We source information directly from the ISP's themselves, the FCC, and first-hand insights from residents of Greensboro.
Rebecca Palmer smiles for the camera
Researched by
Rebecca PalmerSenior Staff Writer
Headshot of Bri Field
Reviewed by
Bri FieldAssigning Editor
Updated 5/9/23

Our top 3 ISP choices in Greensboro, NC

Whether you go with a fiber internet plan or choose the local cable internet provider, you can get fast internet throughout Greensboro with a wide range of plans and prices. Decide based on what’s available to your exact address and whether you want to bundle your internet with a live TV service.

#1: AT&T Fiber internet

AT&T has been busy replacing its old DSL cables with fiber-optic wiring in many parts of North Carolina, and Greensboro is no exception! If fiber has already gotten to your address, you can choose very, very fast plans up to 5 Gbps. We generally recommend plans closer to the 300–500 Mbps range for most families, and these are available from AT​​&T starting at around $55. Monthly rental of Wi-Fi equipment is included with AT&T and contracts aren’t required, but you may have to cover $50–$100 for installation.

If you can’t get fiber yet, you may have to settle for DSL with AT&T. These plans are much slower and less cost-effective. Usually, cable internet is a better choice than DSL.

Read our full AT&T review.

#2: Spectrum internet

If you need just a little speed and want to pay a little bill every month, Spectrum internet is a nice option. You can get plans as inexpensive as $30 per month for speeds up to 100 Mbps, which is fast enough for a small household. You can also pay for speeds as fast as 1 Gbps (1,000 Mbps), with lots of plan options in between. All Spectrum plans come without required contracts or data caps, but there is a $5 monthly equipment fee if you don’t already have a compatible router you can use. To get started, there’s a $10 activation fee, plus a $25 fee if you install yourself or a $60 fee if you need a pro to help. Prices increase after a year or two, so we recommend calling in to renegotiate on your Spectrum internet anniversary.

Since it’s a cable provider, Spectrum also offers a range of plans for live TV, but like with internet, prices go up after one to two years.

Read our full Spectrum review.

#3: Lumos internet

Fiber internet plans from Lumos (formerly NorthState Communications) start at 200 Mbps and go all the way up to 5 Gbps. We like that Lumos is a small, local company with a great reputation for customer service. Its prices on 200 Mbps and 500 Mbps plans are competitive. The price of 1 Gbps speeds starts at $10 less than you’d pay for AT&T, but prices go up after a year. If you choose the cheapest plan with Lumos, you’ll be on the hook for a $75 installation fee. You may also need to pay an additional $10 per month to rent Wi-Fi equipment.

Lumos offers fiber TV alongside its fiber internet plans, and they’re fairly comparable to what you could get from Spectrum or a live TV streaming service.

All internet providers in Greensboro

Greensboro and the surrounding area is well-served by fiber and cable providers, but you also have options for 5G home internet. The area is also technically reachable by satellite internet providers, but plans are slow and expensive, so we rarely recommend them.

T-Mobile offers its best service, 5G Ultra Capacity, to virtually all of Greensboro (2), and prices start as low as $25 if you already have T-Mobile for your cell phone. Verizon offers 5G Ultra Wideband to a lot of town (3), but there are some areas that still have just 5G Nationwide (it’s second-best plan) or 4G LTE, especially if you get as far east as Franklin Boulevard and along stretches of Friendly Avenue on the west side of town.

While both providers offer 5G, their technology works a little differently. T-Mobile’s network is better in cities where there are obstacles like buildings to deal with, but Verizon’s 5G network tends to be better farther out, when distance from a tower is the biggest issuue.

Fastest internet providers in Greensboro

Two fiber internet providers in Greensboro are tied for fastest. With AT&T, our top pick, you can get speeds up to 5 Gbps for around $90 per month. That’s fast enough to hypothetically stream dozens of shows in HD at the same time or download massive files in milliseconds, and probably faster than almost any home would need. You can also get 5 Gbps plans from Lumos, but to do so you’ll have to call in and have a conversation with a representative. Lumos doesn’t list prices for its 2 Gbps and 5 Gbps offerings, and you can’t order online.

How much speed do you need?

When choosing an internet plan, you want to keep all of your activities running smoothly without paying extra for speeds you don't need. At the bare minimum, you need 25 Mbps to do light browsing on one or two devices. Most households with multiple people and multiple devices will want to look for speeds in the 100–500 Mbps range. Learn how much speed your household needs in our guide to internet speed.
Illustration showing how much internet speed you may need

Cheapest internet providers in Greensboro

Some of the cheapest internet you can get is from Spectrum, which offers a roughly $30 plan for 100 Mbps speeds. But if you don’t have your own router and need to rent the company’s Wi-Fi equipment, you'll pay an extra $5 monthly fee. You can pay slightly less if you bundle mobile service with home internet from a fixed wireless provider, but Spectrum's speeds will be much more reliable. With fixed wireless internet from a 5G provider, you can sometimes get speeds as fast as 175 Mbps, but they can slow way down if you’re too far from a cell tower or if the network gets busy

Internet options in nearby cities

Greensboro and High Point are the best places to find fiber internet from Lumos right now, but Lumos has big plans to grow its footprint throughout the region. In other areas, AT&T and Spectrum are widely available, and both Verizon and T-Mobile have good 5G coverage for fixed wireless home internet.

Learn more about internet options in cities near Greensboro:

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What Greensboro residents are saying on Reddit

Spectrum has a poor reputation in and around Greensboro, but many people have been pleased with fiber internet from Lumos (formerly NorthState). Some people also like AT&T, and they appreciate that it gives discounts to union members but have nasty things to say about its customer service track record.

Post by u/geocom2015
Lumos fiber internet?

Anyone tried internet from this local company? Is it faster than ATT fiber?

Most helpful response

Lumos = Northstate. They were acquired by Lumos recently and are going through the name change. We LOVE Northstate. They claim nothing will change so hopefully that’s the case! Had one outage of our Gig fiber in the 3 years we’ve been here and it was super short (power related).

Post by u/tk_khalif
Spectrum increasing their prices after one year contract , any other option around west wendover
Most helpful response

It’s annoying but I call retention once per year. I have it on my calendar and they revert my cost back.

For alternatives, I tried AT&T and the repair person was 4 hours late. I had to return to work and I received an email from AT&T that “customer refused install.” They’re also not transparent about their fees.

Post by u/anddrewbits
Winston Salem Internet Providers

I’ve had some issues over the last year with AT&T Gigabit Internet, and they failed to fix the problem.

I began to test my Internet systematically over a long period of time. After hundreds of tests, I came to learn that AT&T is unable to provide me the services they advertised.

AT&T informed me that their guarantee is 90% of the advertised speed. Between 5 and 7 PM, I recorded on average no greater than 10% of the advertised speed.

Between this and the drops, I’d suggest doing extensive research before using AT&T.

My experience is that the employees are great, but they lack the tools to ensure proper service.

Most helpful response

Through a series of odd coincidences I stumbled upon the fact that we can get T-Mobile 5G home coverage at our house. Currently using it and our current speed is (pulls up SpeedTest) 85 Mbps for $50 a month. Works 99% of the time.

Don’t know if you need it to be gigabyte speed or not, but I’m enjoying standard Spectrum speeds at the intro price forever with no contract in exchange for like 1% of reliability. You will of course have to check their coverage map to see if your home is covered.

Post by u/Kooky_Minimum9363
Best and affordable internet??

I am moving to the area next month and I am trying to save as much money as I can. What are your recommendations for the most affordable internet services. I plan to just use streaming services so I don't need cable, just basic internet for the best price. Thanks!

Most helpful response

I use spectrum they are by far the fastest. But not the cheapest only a couple options. Windstream is cheap but not great.

Post by u/pax_penguina
T-Mobile Home Internet

Anyone here have the new internet service by T-Mobile? I’ve read a few reviews on it that were pretty mixed, but I wanted to see if anyone in town has tried it out and what they think of it. I’m using my tax money to get Wifi but I wanna make sure I’m getting a good deal with good service.

Most helpful response

I had it for a few months. It was great at first then it went to hell. I was averaging speeds over 100mbps at first then I was lucky if I got 10mbps before I went back to spectrum. I was on the phone with tech support all the time and had switched out devices and still the same results. I don’t think it is ready yet and that was last year I had it.

Internet news and infrastructure in Greensboro, NC

Greensboro was all aboard for fiber internet early on, with the city building out its first fiber infrastructure before most people had ever heard of it. That first network, dubbed the Tri-Gig initiative, was available only to business and city departments, but it has since expanded throughout the area. Naming and corporate ownership have gone back and forth over the years, but now that legacy network is controlled by Lumos. The Alamance News investigated the saga, and we recommend its write-up to get a feel for  the whole history.

Today, Lumos is still working with the government to continue building out its network in North Carolina. It has received $10 million in taxpayer funds to build out a fiber network in Orange County but will also be building in Asheboro, Franklinville, and Ramseur. Already, it offers fiber-to-the-home internet in Oak Ridge, High Point, Greensboro, Walkerton, and parts of Kernersville. The company also scored $4.3 million from federal taxpayers to build out its network to more than 700 homes in Alamance County. Lumos is spending its own $639,465 and connecting another 546 homes on its own dime, according to the Alamance News.

In Greensboro proper, plans are underway to build fiber infrastructure in the South Elm Street area. The city is hoping to create an “Innovation District” in that area and is using a different source of federal funding to help pay for it. (4)

Meanwhile, 5G providers have been working to improve their networks in the Greensboro area. Verizon recently boasted it had improved median download speeds by 159% and improved upload speeds by about 58% in 2022. (5)

In Greensboro, NC, 94% of households can get 100 Mbps, 93% can get 250 Mbps, and 53% can get 1 Gbps.

Frequently asked internet questions in Greensboro

No, Xfinity internet is not available in Greensboro, whether you’re looking for home internet or a public hotspot. Instead, the local cable internet provider in the Piedmont Triad is Spectrum. Plans and prices from Xfinity and Spectrum are similar across the country, but there are a few differences.

With Xfinity, you will be limited to a 1.2 TB data cap on some of the slower plans, but you’ll benefit from speeds that are often even faster than what the company advertises. (6) Spectrum is nearly as good when it comes to reliability, but there are no data caps. Both companies are popular to hate, but we think some of that angst may be about past experiences rather than the current ones.

Compare Xfinity vs. Spectrum using the Switchful side-by-side tool.

Yes, most of Greensboro can choose between AT&T and Lumos for fiber internet. Plans start out a little less expensive from Lumos, but there are equipment fees to worry about and prices on some plans go up after a year. Faster plans often cover installation fees, but you may have to pay $75 to get started with a new connection. AT&T includes internet equipment in the monthly cost, but you may have to pay $50–$100 for installation.

Learn about how fiber internet works.

If you can get fiber internet to your Greensboro home (and there’s a good chance you can), we recommend it over cable, DSL, or satellite options. The two big fiber providers are Lumos (formerly Northstate) and AT&T. Prices and plans are similar, so it’s best to see which provider reaches your exact address before you decide.

1. “Satisfaction Benchmarks by Company,” The American Customer Satisfaction Index. Accessed 11 March 2023.2. “Check 5g & 4g Lte Coverage Near You,” T-Mobile. Accessed 11 March 2023.3. “Explore Verizon 5G and 4G LTE network coverage in your area,” Verizon. Accessed 11 March 2023.4. “Greensboro officials working to revitalize South Elm Street,” FOX 8. Accessed 16 March 2023.5. “Verizon continues to upgrade Greensboro's best network,” Yes! Weekly. Accessed 16 March 2023.6. "Measuring Fixed Broadband," FCC. Accessed 11 March 2023.
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