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Best internet providers in High Point, North Carolina

The majority of High Point residents have access to fiber internet from the small regional provider Lumos (formerly NorthState Communications), and its plans are fast, affordable, and reliable. (1) Even more homes can get cable internet from competitor Spectrum, and that means from cheaper plan options but slower upload speeds. High Point Households can also choose home internet from the mobile phone provider T-Mobile, which offers its fastest 5G coverage throughout the Piedmont Triad.

Lumos logo

  • Plans starting at $39.99 - $69.99
  • Download speeds up to 1000 Mbps
  • Upload speeds up to 1000 Mbps

Click below for all current Lumos deals

Disclaimer: Availability and pricing are subject to location. Conditions apply.

Charter Spectrum brand logo
Staff rating
Customer rating

  • Plans starting at $29.99 - $169.97
  • Download speeds up to 1 Gbps
  • Upload speeds up to 35 Mbps

Click below for all current Spectrum deals

Disclaimer: Availability and pricing are subject to location. Conditions apply. For offer details, view disclaimers

T-Mobile brand
Staff rating
Customer rating

  • Plans starting at $50.00
  • Download speeds up to 182 Mbps
  • Upload speeds up to 23 Mbps

Click below for all current T-Mobile deals

Disclaimer: Availability and pricing are subject to location. Conditions apply.

How we rank internet providers
We have a robust rating system to score internet service providers overall, but the quality of service could vary city to city. When narrowing down the best providers specific to High Point, we considered factors like availability, value, performance, and customer experience. We source information directly from the ISP's themselves, the FCC, and first-hand insights from residents of High Point.
Rebecca Palmer smiles for the camera
Researched by
Rebecca PalmerSenior Staff Writer
Headshot of Bri Field
Reviewed by
Bri FieldAssigning Editor
Updated 5/8/23

Our top 3 ISP choices in High Point, NC

Choosing a home internet provider in High Point comes down to price, speed, and availability to your specific address.

#1: Lumos internet

Lumos is a small internet provider on the grand scale of things, but it competes with some of the nations biggest fiber internet providers out there when it comes to price and available speeds. You can get speeds up to 200 Mbps for around $40 per month, plus an additional $10 per month if you need to rent the Lumos “Total Home Wi-Fi” system rather than use your own router. You can also get speeds of 500 Mbps or 1 Gbps (1,000 Mbps), and prices for the gig plan are fantastic. They go up after a year though, so you may want to call the company at that time and see if you can negotiate to a lower price.

Most homes in High Point have access to the Lumos fiber network, but some areas near Montclair, Level Cross, and Pleasant Garden are still on the old DSL network from Lumos. That means slow speeds (without a corresponding break on price). If you don’t yet have access to Lumos fiber, you can join the waiting list.

#2: Spectrum internet

You can save money every month with Spectrum if you don’t need fast speeds. You can also find a  nice selection of mid-range plans, or buy the most expensive 1 Gbps plan if your household needs to connect several devices at once. We like the range of prices but are a little less satisfied with the extra $5 per month the company tacks on if you need to use one of its Wi-Fi routers. That said, it’s great that there are no contracts or data limits with Spectrum, and we hear that its reputation for customer service is improving. (2)

Read our full Spectrum review.

#3: T-Mobile internet

T-Mobile offers fast, reliable service throughout High Point with its 5G Ultra Capacity network. Even if you get as far out as Miles Cross Road or Londonberry Estates, you’ll still get 5G Extended Range speeds from the carrier. That means speeds that can be as fast as about 175 Mbps, which is much faster than you can get with Spectrum for the price! However, speeds can be as slow as 30 Mbps if the network is busy, so 5G home internet from T-Mobile isn’t our top pick for reliability. It’s still nice if you want to bundle with your mobile phone plan, though, and we love the super-simple setup.

Read our full T-Mobile 5G internet review.

All internet providers in High Point

Home internet plans are available in High Point from cable, fiber, and fixed wireless 5G providers. Verizon competes with T-Mobile for 5G home internet and offers its best coverage, 5G Ultra Wideband, in most of High Point. If you get as far west as Westchester Drive or as far east as Brentwood Street, though, you may get only the provider’s 5G Nationwide coverage. In most cases, we recommend T-Mobile if there are a lot of buildings or obstacles nearby and recommend Verizon if you’re relatively far from the nearest 5G tower because while the carrier’s use similar 5G technology, there are frequency band differences that affect how the signals travel.

Other internet providers may be available to parts of High Point, but they still offer slow DSL speeds so didn’t make our list of recommendations. We don’t recommend satellite internet in High Point, either, because fiber and cable internet plans are almost always cheaper and much, much faster.

AT&T fiber internet, which is available to many homes near High Point, isn’t easy to get in High Point itself.

Fastest internet providers in High Point

Lumos offers the fastest internet in High Point. If you’re accustomed to a DSL or 5G connection, speeds from Lumos will feel like a breath of fresh air. You can technically pay for speeds of up to 5 Gbps with fiber internet, but most families won’t see any benefit from having speeds faster than about 500 Mbps. Lumos also offers plans at that speed, with upload speeds equal to download speeds.

How much speed do you need?

When choosing an internet plan, you want to keep all of your activities running smoothly without paying extra for speeds you don't need. At the bare minimum, you need 25 Mbps to do light browsing on one or two devices. Most households with multiple people and multiple devices will want to look for speeds in the 100–500 Mbps range. Learn how much speed your household needs in our guide to internet speed.
Illustration showing how much internet speed you may need

Cheapest internet providers in High Point

T-Mobile, Verizon, and Spectrum all offer relatively inexpensive internet plans in High Point. You could get discounts on fixed wireless internet from T-Mobile or Verizon if you already use them for cell service. Spectrum has a 100 Mbps plan for around $30, but you'll have to pay an extra $5 per month if you don't have your own equipment.

All the providers we’ve recommended participate in the federally funded Affordable Connectivity Program, which offers $30 off internet bills per month to certain lower-income families and seniors. Some providers also offer free or cheap internet access to certain families, often including low-cost or free laptops.

Internet options in nearby cities

Lumos internet is available throughout High Point and  much of Greensboro, and it’s growing its network rapidly with the help of federal taxpayer dollars. In other cities, AT&T internet is the best fiber provider most homes can access, and Spectrum’s cable internet is the most widely available.

Both AT&T and Lumos have some legacy customers still using their respective DSL networks, but these folks can look forward to a big upgrade when fiber internet comes to their front doors. Throughout the region, T-Mobile provides excellent 5G home internet, and Verizon 5G is nipping at its heels.

Learn more about internet options in cities near High Point:

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What High Point residents are saying on Reddit

High Point neighbors love fiber internet from Lumos, but don’t have a lot of great things to say about Spectrum or AT&T.

Post by u/geocom2015
Lumos fiber internet?

Anyone tried internet from this local company? Is it faster than ATT fiber?

Most helpful response

Lumos = Northstate. They were acquired by Lumos recently and are going through the name change. We LOVE Northstate. They claim nothing will change so hopefully that’s the case! Had one outage of our Gig fiber in the 3 years we’ve been here and it was super short (power related).

Post by u/tk_khalif
Spectrum increasing their prices after one year contract , any other option around west wendover
Most helpful response

It’s annoying but I call retention once per year. I have it on my calendar and they revert my cost back.

For alternatives, I tried AT&T and the repair person was 4 hours late. I had to return to work and I received an email from AT&T that “customer refused install.” They’re also not transparent about their fees.

Post by u/anddrewbits
Winston Salem Internet Providers

I’ve had some issues over the last year with AT&T Gigabit Internet, and they failed to fix the problem.

I began to test my Internet systematically over a long period of time. After hundreds of tests, I came to learn that AT&T is unable to provide me the services they advertised.

AT&T informed me that their guarantee is 90% of the advertised speed. Between 5 and 7 PM, I recorded on average no greater than 10% of the advertised speed.

Between this and the drops, I’d suggest doing extensive research before using AT&T.

My experience is that the employees are great, but they lack the tools to ensure proper service.

Most helpful response

Through a series of odd coincidences I stumbled upon the fact that we can get T-Mobile 5G home coverage at our house. Currently using it and our current speed is (pulls up SpeedTest) 85 Mbps for $50 a month. Works 99% of the time.

Don’t know if you need it to be gigabyte speed or not, but I’m enjoying standard Spectrum speeds at the intro price forever with no contract in exchange for like 1% of reliability. You will of course have to check their coverage map to see if your home is covered.

Post by u/Kooky_Minimum9363
Best and affordable internet??

I am moving to the area next month and I am trying to save as much money as I can. What are your recommendations for the most affordable internet services. I plan to just use streaming services so I don't need cable, just basic internet for the best price. Thanks!

Most helpful response

I use spectrum they are by far the fastest. But not the cheapest only a couple options. Windstream is cheap but not great.

Post by u/pax_penguina
T-Mobile Home Internet

Anyone here have the new internet service by T-Mobile? I’ve read a few reviews on it that were pretty mixed, but I wanted to see if anyone in town has tried it out and what they think of it. I’m using my tax money to get Wifi but I wanna make sure I’m getting a good deal with good service.

Most helpful response

I had it for a few months. It was great at first then it went to hell. I was averaging speeds over 100mbps at first then I was lucky if I got 10mbps before I went back to spectrum. I was on the phone with tech support all the time and had switched out devices and still the same results. I don’t think it is ready yet and that was last year I had it.

Internet news and infrastructure in High Point, NC

High Point is a well-connected city when it comes to internet access. More than 90% of addresses can get speedy cable internet from Spectrum or a 5G fixed wireless provider, and 73% have access to fiber internet from Lumos. (1)

Soon, even more households could get a Lumos fiber connection. The company, formerly known as NorthState, built out a fiber network for the city government and local businesses many years ago. The name and ownership have changed since then, but the company is still working with local and federal governments to continue building out its network. (3)

Mobile phone carriers have also been busy improving their 5G networks in High Point. T-Mobile is our top pick for its breadth of coverage, but Verizon recently announced it had improved median download speeds for its customers by more than 150% within a year. (4)

If you don’t yet have home internet in High Point, you can use a public computer at the local library for up to two hours (or longer, if the computer lab isn’t full).

In High Point, NC, 93% of households can get 100 Mbps, 93% can get 250 Mbps, and 58% can get 1 Gbps.

Frequently asked internet questions in High Point

Spectrum is a cable internet provider. That means it uses the same wiring you would use to connect a cable TV. However, much of the backbone of Spectrum’s network is connected by fiber-optic cables.

Cable internet can’t handle upload speeds as fast as you would get from a 100% fiber-to-the-home connection, but its download speeds are just as fast as what you can get from fiber for almost all practical purposes.

The best internet for streaming shows and movies in High Point depends on your exact address, but either fiber internet from Lumos or cable internet from Spectrum will be fast enough and reliable enough most of the time. The more streams you have running at the same time, the more bandwidth (and faster speed) you’ll need.

If you’re livestreaming your own gameplay, on the other hand, we generally recommend fiber internet. In High Point, Lumos offers synchronous speeds to its fiber customers, meaning you can upload to Twitch or TikTok just as fast as you can download from those platforms.

Lumos fiber internet is a great choice for gaming. Since it’s fiber internet, you’ll benefit from unmatched reliability and ping that will take your breath away. If you can get only DSL internet from Lumos, though, it might not be fast enough for many online games and definitely won’t be fast enough for VR chat.

If that’s your situation, Spectrum cable internet is the next-fastest and most reliable option in High Point.

1. “FCC Broadband Map,” Federal Communications Commission. Accessed 11 March 2023.2. “Satisfaction Benchmarks by Company,” The American Customer Satisfaction Index. Accessed 11 March 2023.3. “New internet provider Lumos working across county,” The Alamance News. Accessed 16 March 2023.4. “Verizon continues to upgrade Greensboro's best network,” Yes! Weekly. Accessed 16 March 2023.
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