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Best internet providers in Jeffersontown, Kentucky

Jeffersontown, KY, has somewhat patchwork coverage from quality high-speed internet options like AT&T fiber. If your address is eligible for fiber, then you likely won’t have many connectivity problems. But Jeffersontown residents who can’t get fiber will have to rely on cable internet providers like Spectrum internet or fixed wireless providers like T-Mobile 5G Home Internet.

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  • Plans starting at $55.00 - $180.00
  • Download speeds up to 5000Mbps
  • Upload speeds up to 5000Mbps

Click below for all current AT&T deals

Disclaimer: Availability and pricing are subject to location. Conditions apply. For offer details, view disclaimers

Charter Spectrum brand logo
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  • Plans starting at $29.99 - $169.97
  • Download speeds up to 1 Gbps
  • Upload speeds up to 35 Mbps

Click below for all current Spectrum deals

Disclaimer: Availability and pricing are subject to location. Conditions apply. For offer details, view disclaimers

T-Mobile brand
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  • Plans starting at $50.00
  • Download speeds up to 182 Mbps
  • Upload speeds up to 23 Mbps

Click below for all current T-Mobile deals

Disclaimer: Availability and pricing are subject to location. Conditions apply.

How we rank internet providers
We have a robust rating system to score internet service providers overall, but the quality of service could vary city to city. When narrowing down the best providers specific to Jeffersontown, we considered factors like availability, value, performance, and customer experience. We source information directly from the ISP's themselves, the FCC, and first-hand insights from residents of Jeffersontown.
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Researched by
Mindy WoodallContributing Writer
Headshot of Vilja Johnson
Reviewed by
Vilja JohnsonEditor-in-Chief
Updated 5/8/23

Our top 3 ISP choices in Jeffersontown, KY

Our top internet recommendations for Jeffersontown include AT&T fiber, Spectrum, and T-Mobile 5G Home Internet for their speeds, coverage, and reliability.

#1: AT&T fiber internet

AT&T fiber is the primary fiber internet option in the Jeffersontown area. Not every address will be eligible, but if you can get it then AT&T fiber is one of the most reliable internet options out there. Fiber internet offers consistently fast speeds and tends to have fewer outages than traditional options like cable and DSL.

Read our full AT&T internet review.

#2: Spectrum internet

Spectrum internet is more widely available in Jeffersontown than AT&T fiber is. Spectrum also offers high-speed plans across most of the city, with some speeds as high as 1,000 Mbps. (That’s 1 gig.) No one should really need plan speeds that high, which is good because Spectrum internet plans can get a bit pricey for higher speeds. Spectrum also tends to come with extra fees and price hikes after the first year or two.

Read our full Spectrum internet review.

#3: T-Mobile 5G Home Internet

T-Mobile Home Internet is a newer option in Jefferstown, but its fixed wireless internet option is a simple way to get affordable self-installed internet service. Plus, T-Mobile has widespread coverage across the city—it’s more widely available than either AT&T fiber or Spectrum internet.

Read our full T-Mobile 5G Home Internet review.

All internet providers in Jeffersontown

Jeffersontown’s internet options are limited to a single fiber internet provider, a single cable internet provider, a couple of fixed wireless providers, and some satellite internet companies. While satellite internet from companies like Starlink is widely available in Jeffersontown, we don’t recommend it unless it’s your only option.

As for fiber and cable internet service, AT&T fiber is our preferred choice, but Spectrum internet is more widely available. And if you want to try fixed wireless internet, then T-Mobile is easily accessible here. Verizon Home Internet offers fixed wireless internet as well, but it’s not widely available in Jeffersontown.

Fastest internet providers in Jeffersontown

AT&T fiber and Spectrum are the two fastest internet providers in Jeffersontown. Spectrum internet offers speeds up to 1 gig, and AT&T fiber has speeds as high as 5 gigs (5,000 Mbps).

Most families and households will do just fine with a 100 Mbps plan, but if you want the highest possible speeds then AT&T fiber and Spectrum are your best bets.

How much speed do you need?

When choosing an internet plan, you want to keep all of your activities running smoothly without paying extra for speeds you don't need. At the bare minimum, you need 25 Mbps to do light browsing on one or two devices. Most households with multiple people and multiple devices will want to look for speeds in the 100–500 Mbps range. Learn how much speed your household needs in our guide to internet speed.
Illustration showing how much internet speed you may need

Cheapest internet providers in Jeffersontown

T-Mobile is the cheapest internet provider in Jeffersontown. Some of Spectrum internet’s lower-priced plans cost about the same as T-Mobile’s $50-per-month price tag, but Spectrum charges additional installation and equipment fees that make it more expensive. Plus, T-Mobile Home Internet gives you steep discounts if you bundle with a qualifying cell phone plan. And you can install it yourself.

Internet options in nearby cities

Internet options in nearby cities, such as Louisville, are similar to the ones in Jeffersontown. But some places have better access to fiber internet than Jeffersontown does, including from fiber internet providers like Kinetic by Windstream.

For details on which providers are available near you, check out these cities:

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What Jeffersontown residents are saying on Reddit

Jeffersontown residents experienced widespread power outages in 2023 due to a winter storm (1), which meant most internet connections were down as well. Fiber and cable internet couldn’t be restored until the power came back on days later, but many people still had internet access through their phone data. That’s a mark in favor of fixed wireless internet providers like T-Mobile Home Internet that use cellular data for in-home internet.

Check out these Reddit threads to see what people are saying:

Post by u/gotBooched
Here is a breakdown of your residential ISP options in Louisville

I see a lot of posts about internet options in Louisville

A few important notes -

  • Generally speaking, Louisville has absolutely outstanding internet.
  • Just because an ISP is available in Louisville does not mean the infrastructure is available to your particular home or apartment.
  • some apartments / small communities are pre-wired with exclusivity agreements that prevent other ISP’s from coming in. As of February this year, this practice is now illegal. FCC requires all new developments to offer multiple ISP’s. They are not requiring places to retrofit, but just keep it in mind - you may not have access to all these services
  • I really do not know about cellular internet that is unlimited so I am leaving it out of here
  • Google Fiber is gone and never coming back. They failed miserably here. They presented a plan to Bill Dieruf as to how they planned on installing infrastructure in J-Town and he basically told them “this shit will never work in Louisville Kentucky”. They ignored his caution, went to the highlands and lost a ton of money trying to execute it. The freeze / thaw cycles in Louisville are not going to allow future ISP expansion here. Google’s plan was to cut asphalt in roads and it failed within a year. Fibers were popping up out of the road and they were not permitted to use telephone / power poles.
  • Google wasn't even able to come up with a plan to use our existing power and telephone lines. Don't bank on ever having any other hardline providers in town.
  • The hard line providers (spectrum and ATT) get plenty of bandwidth to your home. If you are ever calling to “up your bandwidth” because of poor performance, you need to look at the hardware running your setup. A 4K Netflix stream uses about 6 megs per second. In theory you should be able to watch 50 simultaneous Netflix streams before buffering on a 400 meg connection.

OK -

Spectrum - has coaxial based internet and cable options. Available just about anywhere in the city except for down rural roads. Great internet. Their hardware sucks. I always tell people “spectrum has a responsibility to get good service to your home. Once it is inside, it is your responsibility”. So if you get your own modem / router you can have great success with Spectrum for under $50 / month. I have had spectrum for 8 years at my current home and literally never once had a service outage or buffered. Never. Once. Not being dramatic. Spectrum does not guarantee bandwidth however even if they get 50 megs a second to your home yoh should be floating.

AT&T Fiber - has fiber optic based internet and cable options. They are rapidly deploying fiber throughout the city. If it is not available for you, call them and they can tell you when they expect to be in your area. AT&T fiber works very well and is less prone to service calls because fiber is light and light doesn’t fail. AT&T does guarantee bandwidth. If you are paying for 200 meg / second you will always get that amount. Sometimes faster.

AT&T UVerse (note, link will direct you to fiber as you can no longer sign up for UVerse) - uses copper telephone lines. officially in legacy mode now. They are no longer deploying. If you are able to get it, run. Downright miserable experience. They use the same phone lines that were brought into your home in the 1990’s for DSL.

Iglou - identical to AT&T fiber. No access to cable tv. Same thing as getting AT&T, but you get to call a 502 number. They even send AT&T techs and use their equipment.

Bluegrass.Net - sends internet to your home via wireless antenna bridge. They rent real estate on top of large buildings and water towers throughout the Metro which is surprisingly effective. Worth a call if you’re fed up with other providers or cannot get their service. Can game. Fine service.

Hughes.net Satellite - miserable, but an option. Can stream movies. Cannot game due to high latency. Very spotty service, but an option.

ViaSat Satellite - better than Hughes IMO, but still miserable. Better than nothing.

Starlink - Their website says nothing in Louisville until 2023 but someone here is claiming to have it. Haven't seen proof and I've never seen Starlink gear or service tech in town which doesn't mean it's definitely NOT here but take that as you will

Cellular options - sorry, you’re on your own. If someone drops a note on their experience with it I will gladly update. Click the link for more info

edit 1 - including links to all providers. Removed my incorrect reference to Google not having access to telephone lines when they were trying to get going here

Most helpful response

Excellent writeup.

Post by u/DeadRoses01
Friends of Louisville, what internet provider do you use? Include pros/cons in your reply please
Most helpful response

ATT fiber Pros: really fast, really cheap for speeds you get, own line instead of a shared network Cons: not available everywhere

Post by u/Gildasclub1986
T-Mobile home internet?

Only options here are T-Mobile, Spectrum and ATT. No iglou or fiber, is anyone using T-mobile and like it?

Most helpful response

I use it and It’s mostly reliable but there’s sometimes drops where you have to reload a webpage multiple times to get it to connect. Located in old louisville. Quality likely depends on location.

Post by u/xokushykitty
How much do you pay for internet?

Good day fellow Louisvillians,

Basically what the title says. How much do you pay for internet monthly?

I live in 40206 and have used spectrum for years; started at $50/month in 2018 for the first year and slowly increased afterwards.

My monthly payment was at $80 for a long time and I just saw today that it went up to $85. I have the most basic internet - honestly not sure what the speed is lol. Our household doesn't have a lot devices connected. Can't help but to be annoyed as the cost of living keeps rising along with the lack of notification of raised rates. Maybe I missed something. Maybe this is just the standard rates and I'm not being robbed.

I called IGLOU about a month ago and got quoted $75/month. I assume I can't get much lower because of the zip code?

Either way, feel free to use this space to rant about the cost of internet, life, and raised prices!

UPDATE: After some procrastination, finally decided to go with AT&T fiber 300 mbps for $55. I'm hyped to save $30 per month thanks to you all!

Most helpful response

I have ATT fiber, currently $65 a month.

Internet news and infrastructure in Jeffersontown, KY

Jeffersontown residents have less access to ultra-high-speed internet, like 1-gig plans, than Louisville and some other surrounding cities. Most of Jeffersontown does have access to reasonably high-speed plans like 100 Mbps and 250 Mbps, which should be enough for most households. But these types of speed restrictions are also a signal that fiber internet expansion is still in the works in Jeffersontown.

In Jeffersontown, KY, 92% of households can get 100 Mbps, 90% can get 250 Mbps, and 48% can get 1 Gbps.

Frequently asked internet questions in Jeffersontown

Jeffersontown has decent internet access, although some other nearby cities have access to higher speeds and wider access to fiber internet. But most Jeffersontown residents will have access to high-speed internet plans.

Yes, Jeffersontown has AT&T fiber access in many parts of the city. Fiber internet is still expanding in Jeffersontown and Louisville, so you’ll want to double check your address with AT&T fiber to see if it’s available in your neighborhood.

Aside from satellite internet, the best internet access in Jeffersontown is T-Mobile 5G Home Internet. It has widespread coverage across Jeffersontown, and it’s quite affordable as well.

1. “Monday Kentucky storm update: Thousands still lack power; all JCPS open Tuesday,” The Courier-Journal. Accessed Mar. 26, 2023.
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