Staff rating

3.2

Customer rating

3.7

(4)

Plans starting at $19.99

170+ channels

Go to provider

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Staff rating

4.1

Customer rating

3.7

(22)

Plans starting at $15.00

420+ channels

Go to provider

See all reviews

Staff rating

3.2

Decent value if you plan to bundle

Mediacom offers a decent value in TV, but it’s far from perfect. First, you must bundle it with internet—standalone TV isn’t available. A thin sports selection and lots of fees also hurt. That said, Mediacom internet isn’t bad, so if you’re going with that, it probably makes sense to go with Mediacom TV, too.

What we like

Solid prices
Lots of bundle options

What we dislike

Must bundle TV with internet
Lack of sports channels
Lots of fees

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Staff rating

4.1

Huge value for internet-based TV

Optimum offers exceptional value. You get tons of channels, a solid DVR, and a good selection of sports and premium channels for a very reasonable price. Despite some additional fees, Optimum is an excellent choice.

What we like

No contracts
High channel count
Excellent value

What we dislike

Some areas can't get fiber internet
High fees
Second-year price hikes

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Value

3.5

Solid value for TV service—but you have to get internet, too

Mediacom offers reasonable value to TV customers. It’s not the most affordable TV provider and doesn’t offer the highest channel count or fastest internet speeds, but it’s also not outrageously expensive. It’s just…reasonable.

Depending on your chosen package, you get 50+, 125+, or 170+ channels, along with internet speeds up to 1 Gbps. The channel selection is good, with popular networks including ESPN, HGTV, and Telemundo available. You’ll need to bump up to the second tier to get FS1 plus local channels, but that's all you get for sports. You'll need the third tier for ESPN and most regional sports networks. Channel selection varies quite a bit based on where you live.

It’s worth noting that Mediacom does not offer a standalone TV service. It’s available only as part of a bundle with internet service. We expect most people will want to bundle, so this isn’t a huge deal, but it’s good to know.

Value

4.5

Optimum TV offers a lot for the money

Optimum TV offers excellent value, whether you live in an area that gets only cable internet or one wired for fiber-to-the-home. Internet-basedTV packages are available for as little as $30 per month (for basic TV), while the higher-tier plans offer high channel counts for the price. There are as many as 420+ channels available—one of the highest channel counts of any provider.

All those channels aren’t just for show, either. The lineup includes all the most popular networks, including CBS, NBC, ESPN, HGTV, Univision, and History. Finally, the internet service is also a fantastic value, offering faster speeds for the money than many competitors.

There's a 2-year price lock on most plans, which is great! Prices go up in the third year of TV service, though, and the company doesn't say by how much. We've heard customers complain about price hikes in the range of $85–$115, though, and that's just for TV. Since you also need internet, your price could balloon by $200 per month by year three.

You may be able to save on your bill by calling in and threatening to switch to a competitor, so we recommend it!

Features

4.0

Everything you'd expect

Remember TiVo? Well, it lives on with Mediacom as the provider’s DVR of choice. Mediacom subscribers get a TiVo DVR box that can record up to 150 hours of HD content (or 1,000 hours of standard definition), which should be plenty for most users.

The Xtream TiVo system also has powerful search and voice control capabilities, making it easy to find what you want to watch. Finally, the Mediacom TV Everywhere service gives you access to your favorite shows and DVR recordings no matter where you are. You can use your Mediacom login information to access a network’s content in the network’s app or via its website (like ABC or A&E, for example), or you can use the Mediacom mobile app.

Features

4.0

A solid DVR, but fees for storage

Optimum’s Cloud DVR system offers up to 150 hours of storage for your favorite shows and movies, and you can record up to 15 shows at the same time—perfect for large families or households with lots of roommates. The system comes with all the modern features we expect from a DVR: voice control, an Apple TV app, support for streaming services, and more.

You can also access your DVR and on-demand content from your iPhone, iPad, or Android device with the provider’s app. Our only gripe is that the DVR storage is costly—more than $20 per month for the full 150 hours, in addition to the fee for renting the box. You'll also be charged a DVR service fee for every set-top box you rent.

Equipment and installation

3.0

Fees galore

Installation of your new Mediacom service will cost at least $35, and there’s no option to self-install. This fee can sometimes be waived with certain promotions, and we highly recommend hunting one down or discussing it with your sales rep. There’s also a $10 activation fee that’ll show up on your first bill.

The first TiVo DVR is included in your monthly price, but you'll have to pay around $15 to use it. Additional boxes cost about $9 per month. Finally, since you have to bundle with internet, you’ll be on the hook for a $12 modem fee each month. There’s also a standard $10 monthly fee for an eero Wi-Fi router system, but you might be able to get it free with certain promotions.

Equipment and installation

4.0

Premium installation with a premium price

Optimum gives you the first set-top box for free, but you'll be charged an additional $10 per month each if you want to upgrade to an Apple TV or lease additional boxes. The equipment itself is more-or-less on par with other providers and should serve most users just fine.

Installation is a little complicated to explain, although the actual appointment should be simple enough. There are two cost structures for installation: one for customers who order online, and one for those who don’t.

If you order online, standard professional installation is free, or you can pay around $60 for a premium installation service if you want the technician to help set up your devices and walk you through using the service. If you don’t order online, these standard installation costs about $100 and premium installation costs about $150. You can also get an Optimum self-installation kit, which is a nice option if your home is already wired for service.

Sports and premium channels

2.5

Sports fans should probably look elsewhere

In a truly bizarre move, Mediacom offers only local networks on the first tier, only local networks plus FS1 on the second tier, and no ESPN or TUDN until you get to the top-tier Variety package. This means sports fans on a budget might have to look elsewhere. Even then, the selection is pretty slim. Popular channels like NFL Network, MLB TV, and the Golf Channel are nowhere to be found, but you can pay about $8 per month for the Sports & Info PAK, which includes the Tennis Channel, MSG Network, and a variety of news channels.

Mediacom also offers all the usual premium channels, including HBO Max, SHOWTIME, Cinemax, and STARZ. Prices are on par with other providers. Better yet, some of the add-on costs were reduced by a few bucks at the end of 2022!

Sports and premium channels

4.0

A good selection of add-ons

Optimum offers all the expected premium channels, with the exception of EPIX, and prices are about average. Some packages also include premium channels in the price: the Premier package, for example, includes HBO Max, SHOWTIME, and STARZ.

Optimum also offers a Sports Pack, which includes more than 20 popular channels for $15 per month. You get NFL Network, NFL RedZone, NBA TV, the Golf Channel, and more. The higher-tier packages also include a number of channels by default—sports aficionados should opt for at least the Select TV plan to get the best selection.

If Optimum's offerings aren't quite right, you're in luck! A lot of games and matches are now available via streaming or over the air. Find out how to watch the MLB, how to watch pro football, and how to watch the NHL.

Endnotes and sources

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Endnotes and sources

Mediacom

3.7

(4)

5 Star

25%

4 Star

25%

3 Star

50%

2 Star

1 Star

Dennisfrom Corsicana , TX

Mediacom Customer for 4+ years

Reviewed on: 9/4/2022

It's a great value. Has a ton of options for shows and programs.

Robert from Columbus , GA

Mediacom Customer for 4+ years

Reviewed on: 9/3/2022

They are your average cable television and Internet service they do off the phone on a customer service note I've had issues and multiple technicians come out to my house and they still can't fix the issue with the cable television and that's the primary market

Joanfrom Springfield , MO

Mediacom Customer for 1+ years

Reviewed on: 8/7/2022

Amazing

Larryfrom Columbia, MO

Mediacom Customer for 8+ years

Reviewed on: 7/1/2022

They are expensive and I do not get a discount for being a loyal customer. They have terrible service.

Optimum

3.6

(22)

5 Star

27%

4 Star

32%

3 Star

27%

2 Star

1 Star

Edwardfrom Manalapan , NJ

Optimum Customer for 4+ years

Reviewed on: 8/15/2022

Service is good but we lost channels in the last change of offers

Joann from Fairfield , CT

Optimum Customer for 8+ years

Reviewed on: 7/14/2022

Too expensive. Difficult to contact by phone

David from Hackensack, NJ

Optimum Customer for Less than a year

Reviewed on: 7/2/2022

My optimum bill is included in the rent.I use it mostly for the wifi. I like to use the Amazon firestick as it offers first run movies.i don't think that there is any way to improve on that.

Katfrom Bronx, NY

Optimum Customer for 1+ years