T-Mobile has just one Home Internet plan, and it’s $50, which includes a $5 autopay discount. If you’re a T-Mobile cell service customer, you get a hefty $25 discount, which makes for some of the cheapest internet we’ve seen.
It’s a decent price for speeds of up to 182 Mbps, especially if you’re already a T-Mobile customer. But you’ll be giving up the reliability that comes with other kinds of internet like DSL, cable, and fiber.
T-Mobile earns a 4 out of 5 for value. Although it’s a great, simple price without a ton of hidden fees, speeds are highly unreliable. So you could end up spending some of your browsing time at significantly lower speeds, which pulls its value down in our book.
At the $50 price range, many cable and fiber providers offer comparable speeds with better reliability. But for T-Mobile customers, a $25 internet bill is way more worth the instability. If you can bundle your cell service with T-Mobile or if you’re comparing T-Mobile to a DSL or satellite provider, T-Mobile is a great deal. Otherwise, a cable or fiber provider might be a better choice.
Most customers are really happy with the price of T-Mobile Home Internet, citing how cheap it is for the speed. Customers also report better reliability than they expected, but some had issues in rainy and cloudy weather. One customer said the service drops out more than her previous service, but that the price was so good, she was okay with it. However, most customers who are unhappy about price also cite reliability issues, so it sounds like this is a huge pain point.
We gave T-Mobile a 4 out of 5 for equipment and installation because both are completely free, but you don't have many choices. You have to use the T-Mobile gateway, and you have to self-install. But getting started is pretty easy and the gateway is decent, so it's not too much of a bummer.
T-Mobile has super straightforward billing with almost no hidden fees. The only one to watch out for is an added $5 monthly cost if you don’t opt for autopay. If you want to see all the hidden fees that most internet customers have to deal with, learn more about understanding your internet bill.
T-Mobile makes it easy to leave your previous internet provider by giving you a gift card worth up to $750. You’ll have to prove that you’re leaving before your previous contract is up, but you’ll get a gift card for the amount you still owe on your contract within eight weeks.
T-Mobile offers just one more service: cell phone service. And it’s definitely worth bundling. You’ll cut your internet bill in half and see one of the cheapest rates available anywhere in the US.
T-Mobile has no contracts and no cancellation fees. As long as you return your equipment, switching to a different provider won’t cost you anything.
T-Mobile participates in the Affordable Connectivity Program. If you qualify, you could save up to $30 on your T-Mobile internet bill—which means free internet, if you’re already paying just $25 a month. If you have low income or live on Tribal lands, apply for this program!
Learn more about free and low cost internet.