Brightspeed internet alternatives

Alternatives to Brightspeed: which is better?

The interesting thing about Brightspeed is that many of its markets—especially for DSL—are rural areas where there are few other options available. This makes comparing it to alternatives tough because its main competitors often overlap in only small areas.

Brightspeed vs. Optimum: Optimum is one of the higher-rated providers but suffers from a major lack of availability. It offers speedy fiber service to residents in New York and New Jersey, primarily. This is where it overlaps with Brightspeed service. The two are fairly comparable, so which you pick will largely come down to local promotions.

Compare Brightspeed internet vs. Optimum internet.

Brightspeed vs. Metronet: Metronet is another small regional provider, albeit larger than Optimum. Metronet offers 100% fiber service and unlimited data, and we were extremely impressed with its performance. It overlaps with Brightspeed mainly in Minnesota, Iowa, and Indiana.

Compare Brightspeed internet vs. Metronet internet.

Brightspeed vs. AT&T: AT&T primarily competes with Brightspeed in DSL markets, particularly in the Southeast and Great Lakes regions. AT&T is no longer offering DSL to new customers, however, and the fiber service has considerably less overlap. That said, AT&T fiber is amazing—if you have it available we highly recommend it, particularly if you want speeds faster than what Brightspeed offers.

Compare Brightspeed internet vs. AT&T internet.

Brightspeed vs. Spectrum: Spectrum might actually be Brightspeed’s biggest competitor in terms of service overlap—especially where Brightspeed’s DSL overlaps with Spectrum’s cable service. Cable generally makes for a better internet experience, so in these markets Spectrum is probably the way to go. For faster plans, you’ll likely get more for your money with Brightspeed.

Compare Brightspeed internet vs. Spectrum internet.

Where is Brightspeed available?

Brightspeed is currently available in 20 states:

• Alabama
• Arkansas
• Georgia
• Illinois
• Indiana
• Kansas
• Louisiana
• Michigan
• Mississippi
• Missouri
• New Jersey
• North Carolina
• Ohio
• Oklahoma
• Pennsylvania
• South Carolina
• Tennessee
• Texas
• Virginia
• Wisconsin

The majority of these markets are DSL at this time, but the provider has plans to expand its fiber offerings going forward.

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Canceling Brightspeed services

Brightspeed doesn’t require a contract for its packages, and as such, there is no early termination fee, cancelation fee, or penalty for ending service. If you decide you’re done with Brightspeed, you just need to contact the provider and let them know.

The main thing to note with canceling is that you’ll need to return your rented modem within 30 days. Failing to do so will result in a charge of up to $200, so make sure you don’t forget!

To cancel, you’ll need to call 833-692-7773 and let them know. Fair warning—they may try to talk you out of it, so if you definitely want to cancel, be prepared to hold your ground.