Staff rating

4.1

Customer rating

3.7

(22)

Plans starting at $15.00

420+ channels

Go to provider

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Staff rating

3.1

Customer rating

4.1

(12)

Plans starting at $40.00

47 channels

Go to provider

See all reviews

Staff rating

4.1

Huge value for internet-based TV

Optimum offers exceptional value. You get tons of channels, a solid DVR, and a good selection of sports and premium channels for a very reasonable price. Despite some additional fees, Optimum is an excellent choice.

What we like

No contracts
High channel count
Excellent value

What we dislike

Some areas can't get fiber internet
High fees
Second-year price hikes

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Staff rating

3.1

Sling TV is a great value for a single viewer

Sling TV is one of the lowest-cost live TV streaming services we tested at just $40–$55 per month. Unfortunately, we found it hard to share its small channel lineup with the whole family. But if you’re looking for a live TV service just for you, Sling TV could be your match.

What we like

Low cost
Customizable add-ons
Intuitive interface

What we dislike

Confusing plans
On-the-go glitches
Difficulty sharing

See full review

Value

4.5

Optimum TV offers a lot for the money

Optimum TV offers excellent value, whether you live in an area that gets only cable internet or one wired for fiber-to-the-home. Internet-basedTV packages are available for as little as $30 per month (for basic TV), while the higher-tier plans offer high channel counts for the price. There are as many as 420+ channels available—one of the highest channel counts of any provider.

All those channels aren’t just for show, either. The lineup includes all the most popular networks, including CBS, NBC, ESPN, HGTV, Univision, and History. Finally, the internet service is also a fantastic value, offering faster speeds for the money than many competitors.

There's a 2-year price lock on most plans, which is great! Prices go up in the third year of TV service, though, and the company doesn't say by how much. We've heard customers complain about price hikes in the range of $85–$115, though, and that's just for TV. Since you also need internet, your price could balloon by $200 per month by year three.

You may be able to save on your bill by calling in and threatening to switch to a competitor, so we recommend it!

Value

4.5

One of the lowest-cost options out there—and one of the smallest channel counts, too

Sling delivers a solid value. Its cost per channel is high (around $1–$1.33 per channel), but it also comes with a ton of on-demand content and the ability to record live shows and skip the commercials when you watch them later. You get only 50 hours of DVR cloud storage, but you can quadruple that for just a few bucks extra.

Sling also provides a good mix of channels, including a few sports, kids, lifestyle, and comedy channels. If you want more of any genre, you can grab a package or two to customize your content. Most add around $6 to your bill, or you can grab a bundle if you find one you like.

The Sports Extra add-on is pricier at $11–15 per month. The pricing and channels you get vary depending on whether you're adding the sports pack to Sling Orange, Sling Blue, or Sling Orange + Sling Blue (unnecessarily complicated, in our opinion). But with Sports Extra on Sling Orange + Sling Blue, you get an extensive list of channels (20 more), including the NFL Red Zone, MLB, NBA, and Olympic networks—some of which you can purchase separately for more than the cost of this whole package. You can also add over 40 premium packages, and many are priced lower than we’ve seen elsewhere.

Unlike other streaming services, Sling TV has a free version. This is no time-limited free trial that you forget to cancel until you see your credit card bill two months later. This is genuinely, indefinitely free—no credit card required. You can’t record shows with it, but it’s a great way to dip your toe into the cable-cutting waters at no cost.

Features

4.0

A solid DVR, but fees for storage

Optimum’s Cloud DVR system offers up to 150 hours of storage for your favorite shows and movies, and you can record up to 15 shows at the same time—perfect for large families or households with lots of roommates. The system comes with all the modern features we expect from a DVR: voice control, an Apple TV app, support for streaming services, and more.

You can also access your DVR and on-demand content from your iPhone, iPad, or Android device with the provider’s app. Our only gripe is that the DVR storage is costly—more than $20 per month for the full 150 hours, in addition to the fee for renting the box. You'll also be charged a DVR service fee for every set-top box you rent.

Content

2.5

Great lineups—but you might have to make some hard choices

Sling TV offers a solid channel lineup, but it doesn’t include any local channels. You can add these with an HD antenna or an AirTV device, but that means you can’t watch them on the go. And if you’re looking for 4K content, you won’t find it here. Live content streams in 720p and on-demand content is 1080p.

Which channels you get depends on which plan you choose (and here’s where it gets a little confusing). Sling has three plans: Orange, Blue, and an Orange + Blue combo. The Orange and Blue plans each have a few channels in the same genre the other doesn’t, so be prepared to make some hard choices unless you spring for the combo plan. If you’re a sports fan, you’ll have to choose between ESPN (Orange) or FOX Sports, NFL Network, and NBC (Blue). If you have kids, you’ll have to choose between Disney Channel (Orange) or the Discovery Channel (Blue). Channels like BBC America, Nick Jr., Cartoon Network, AMC, and CNN are included in both plans.

Oddly, the free version of Sling gives you way more channels: 150+. But many of the free Sling TV channels are super specific (there’s a channel that plays The Carol Burnette Show 24/7) or on-demand channels, which is cheating. But there are some gems, like Outside TV+, Bon Appetit, and CMT. The downside is you don’t get DVR capabilities, and you’ll end up watching more commercials.

Equipment and installation

4.0

Premium installation with a premium price

Optimum gives you the first set-top box for free, but you'll be charged an additional $10 per month each if you want to upgrade to an Apple TV or lease additional boxes. The equipment itself is more-or-less on par with other providers and should serve most users just fine.

Installation is a little complicated to explain, although the actual appointment should be simple enough. There are two cost structures for installation: one for customers who order online, and one for those who don’t.

If you order online, standard professional installation is free, or you can pay around $60 for a premium installation service if you want the technician to help set up your devices and walk you through using the service. If you don’t order online, these standard installation costs about $100 and premium installation costs about $150. You can also get an Optimum self-installation kit, which is a nice option if your home is already wired for service.

Features

2.5

Sharing a subscription is harder than it should be

All Sling plans include 50 hours of cloud DVR storage, which isn’t much, especially if you want to share your plan with family or roommates. Adding DVR Plus for $5 will get you 200 hours and—we’re willing to bet—fewer fights over deleted shows. And you’ll get the ability to lock your favorite episodes so they aren’t automatically deleted to make room for new recordings if you go over the limit.

Unlike most of the other live TV streaming services we’ve tried, you can’t make separate profiles for different users to watch, record, and save their favorite shows. That’s a bummer because figuring out how to stream multiple live shows at once is confusing. Sling TV decides how many streams you can have based on the channel you’re watching: Orange channels have just one stream and Blue channels have up to three.

If you have the Orange + Blue combo plan, you’ll see both Orange and Blue versions of some channels in your Guide, since these lineups have some overlap. One person can watch the Orange version of TNT, for example, but three people can watch the Blue version. If too many people start watching the same channel, someone will be kicked off about a minute later—but the offending viewer will never know they just ruined someone’s day because Sling doesn’t tell them.

Add it all up, and sharing a single Sling TV subscription with members of your household could cause more arguments than it's worth.

Sports and premium channels

4.0

A good selection of add-ons

Optimum offers all the expected premium channels, with the exception of EPIX, and prices are about average. Some packages also include premium channels in the price: the Premier package, for example, includes HBO Max, SHOWTIME, and STARZ.

Optimum also offers a Sports Pack, which includes more than 20 popular channels for $15 per month. You get NFL Network, NFL RedZone, NBA TV, the Golf Channel, and more. The higher-tier packages also include a number of channels by default—sports aficionados should opt for at least the Select TV plan to get the best selection.

If Optimum's offerings aren't quite right, you're in luck! A lot of games and matches are now available via streaming or over the air. Find out how to watch the MLB, how to watch pro football, and how to watch the NHL.

Usability

3.0

Easy to use, but a few glitches when watching on-the-go

The browser and app interfaces were generally easy to use, and Sling is compatible on a ton of devices. Sling says you can run it on just a 5 Mbps internet connection but recommends at least 25 Mbps. When we tested it, Sling was laggy on a cell signal connection, but that’s not uncommon. And when it comes to watching shows on the go, there are a few areas where Sling can improve.

With on-demand content, we sometimes had trouble picking shows back up if we’d started them and had to step away. Finding the “Continue watching” section on the home tab was hard because it kept moving. And when we switched back and forth between devices (like between the app on an Android phone and the Safari browser on a Mac laptop), Sling didn’t always remember where we were in a movie. Sometimes, this kind of switch stumped Sling completely, resulting in an error and Sling forgetting that we’d ever watched the show. That meant having to find our place again—and having to sit through commercial blocks we’d already watched.

The DVR is a decent experience. It’s easy to record shows as you find them in the Guide, but starting a recording mid-show won’t record what you’ve missed. And you can’t use your phone to start recording a show that’s already started. The record button just isn’t there. Shows you’ve already recorded pop up behind the DVR tab, along with how much storage you’ve used and your scheduled recordings. If you delete something you didn’t mean to (or Sling deleted a show to make room for new recordings), it’ll stay in the Trash section for 48 hours in case you want to reinstate it. We found that handy, especially if you don’t want to spring for extra DVR storage.

Endnotes and sources

Optimum

3.6

(22)

5 Star

27%

4 Star

32%

3 Star

27%

2 Star

1 Star

Edwardfrom Manalapan , NJ

Optimum Customer for 4+ years

Reviewed on: 8/15/2022

Service is good but we lost channels in the last change of offers

Joann from Fairfield , CT

Optimum Customer for 8+ years

Reviewed on: 7/14/2022

Too expensive. Difficult to contact by phone

David from Hackensack, NJ

Optimum Customer for Less than a year

Reviewed on: 7/2/2022

My optimum bill is included in the rent.I use it mostly for the wifi. I like to use the Amazon firestick as it offers first run movies.i don't think that there is any way to improve on that.

Katfrom Bronx, NY

Optimum Customer for 1+ years