Switchful Logo

DISH vs. Hawaiian Telcom Television plan comparison


Rebecca Palmer smiles for the camera
Headshot of Kathryn Casna
Headshot of Dave Schafer
Researched by
Headshot of Bri Field
Headshot of Michal Ash
Reviewed by
Updated 4/10/23

We’re committed to transparency. We may earn money when you follow our recommendations, but compensation doesn’t affect our ratings. Learn more.
DISH
Staff rating
4.3
Customer rating
3.9
(49)

  • Plans starting at $56.99
  • 330+ channels
Hawaiian Telcom
Staff rating
3.6
Customer rating
0.0
(0)

  • Plans starting at $19.99
  • 350+ channels
city map lines pattern
Check availability
See what providers service your area.
DISH
Staff rating
4.3

DISH offers affordable satellite TV with a top-shelf DVR

DISH offers a sweet three-year price guarantee and one of the best DVRs available, but picture quality is unreliable, and you’ll miss out on regional sports networks.


What we like

  • Industry-leading DVR
  • Three-year price guarantee
  • 24/7 technical support
What we dislike

  • No regional sports networks (RSNs)
  • Higher rates for add-ons
  • Hefty early cancelation costs
Savings tip: DISH often has
sign-up promotions
for first-time customers. Call to ask a rep about current deals and discounts.
Check deals
Hawaiian Telcom
Staff rating
3.6

Hawaiian Telcom offers big value for a small provider but lacks the exciting features of larger competitors

Hawaiian Telcom is a solid choice for TV service for Hawaii residents—with a couple caveats. You have to be on Oahu to get TV service, and there aren’t any standout features to help it rise above competitors DISH and DIRECTV.

What we like

  • Reasonable pricing
  • Bundles with fast fiber internet
  • Large channel selection
What we dislike

  • TV only available on Oahu
  • DVR lacks storage space
Savings tip: Hawaiian Telcom often has
sign-up promotions
for first-time customers. Call to ask a rep about current deals and discounts.
Check deals
DISH
Content
4.5
Strong selection of popular channels for a variety of interests

DISH Network offers more than 250 channels on its top tier—it’s a ton of content, and includes almost all the most popular channels out there. (1) There’s a lot of filler in the form of shopping and music channels, but you also get an excellent selection of shows and games for the whole family.

Local: 4/5
You can catch most of your local and national network channels with DISH, and that means local news, local sports, national sports, and top syndicated shows. There is a local channels fee on top of your regular bill, but you can get out of it by buying an antenna instead.

Sports: 4/5
You can watch games and matches for almost any sport with DISH, plus sports analysis and game highlights on channels like NFL Network and MLB Network. There are no regional sports networks, though, and no way to watch every out-of-market NFL game like you can with Youtube TV’s NFL Sunday Ticket. We still recommend it for most fans, but there’s a chance you won’t be able to find all your team’s games.

Family and education: 4.5/5
If you have kiddos in the house, or even if you’re just very interested in educational content, DISH has you covered. Even on the lower-priced tiers, you get PBS, Animal Planet, Cartoon Network, Disney, and the History channel.

News and politics: 4.5/5
DISH doesn’t have every single news channel out there, but it has all the most popular networks plus plenty of local and international news. You get Fox News, MSNBC, Vice, BBC America, and even Newsmax and Freeform. News junkies rejoice!

Entertainment and lifestyle: 4/5
If you’re into Blockbuster movies, home improvement, reality TV, and true crime, you’ll love what DISH has to offer. You will have to pay extra for premium channels like SHOWTIME and HBO, which is a bummer, but paying for just the premium package still gets you more than you could ever watch.

Local news, sports, and entertainment channels vary based on your location. Check out
DISH channel offerings
in your area.
View plans
Hawaiian Telcom
Content
3.5
A well-rounded channel lineup with great family-friendly content

Hawaiian’s best content is its family-friendly channels. You’ll also get some decent sports content and news content, but its international content is what stands out most.

Local: 3/5
Hawaiian has about half the local channels you’d expect. You’ll get the big ones like ABC, CBS, The CW, FOX, NBC, and PBS, but you won’t get any Spanish-language locals.

Sports: 3.5/5
Hawaiian Telcom offers a pretty standard sports channel selection. You get the usual ESPN, FS1, NFL Network, and other common channels, but not MotorTrend or NBA TV. That said, we think most sports fans will be able to find something to watch here.

Family and education: 4/5
If you have kiddos (or just love cartoons and educational content yourself), Hawaiian Telcom is a great provider. It has more family-friendly channels than most TV providers, including Discovery Channel, Animal Planet, both Nat Geos, Nickelodeon and Nick Jr., and Disney and Disney Junior. History and science lovers will be satiated, too. But you might miss Cartoon Network and Family Entertainment TV.

News and politics: 3/5
You’ll get most of the news coverage you want, including CNN, MSNBC, CNBC, and Fox News. But if you want Newsmax, the Weather Channel, or Spanish-language news, you’re out of luck. We also love how much international content you get, especially channels from Japan, Korea, and the Philippines.

Entertainment and lifestyle: 3.5/5
Whether you like movies, prime-time programming, reality shows, or cooking, Hawaiian has some channels for you. But you won’t get everything. You’ll get Comedy Central but not Laff, for example, and Grit but not INSP. But we think most households will be mostly happy with the lineup.

Local news, sports, and entertainment channels vary based on your location. Check out
Hawaiian Telcom channel offerings
in your area.
View plans
DISH
Value
4.0
Upfront pricing, but fewer channels and occasional picture problems

DISH stands out in the satellite TV space for its straightforward billing and three-year price guarantee for new customers. The basic package starts at about the same price as DIRECTV’s lowest-tier package, but premium packages cost a lot less. You’ll pay a little less for cable TV compared to DISH in many parts of the country, but things like competition between carriers and available technologies lead to big geographic differences.

DISH has a lot to offer casual viewers, but you won’t have access to NFL SUNDAY TICKET like you would with YouTube TV or any 24/7 channels in 4K resolution like you would with DIRECTV. There might be occasional problems with the picture quality for live sports, but those issues are rare for movies and most TV shows. Compared to cable TV, DISH usually offers better picture quality and many more channels.

While DISH is a lot more straightforward than DIRECTV, there are a few fees that can sneak up on you, including a local broadcast fee. You can get out of that fee by finding another way to watch local channels, but be sure to read your bill carefully each month.

Get the best value by speaking directly with a sales rep at 1-833-970-0845 or check your address at
DISH's website.
Check address
Hawaiian Telcom
Value
4.5
Solid value for a small provider

For a small local TV provider, Hawaiian Telcom offers a really great value. The channel count is quite high, with some plans offering 395+ channels. Best of all, you can bundle both TV and internet together for well under $100 per month, depending on the specific plan details. Compared to some other providers, that’s a steal—particularly regional providers, which tend to charge more than major national brands like Xfinity.

Get the best value by speaking directly with a sales rep at 1-844-716-2785 or check your address at
Hawaiian Telcom's website.
Check address
DISH
Equipment and features
4.0
Industry-leading DVR, voice remote, and streaming options away from home

DISH is a great way to enjoy all TV has to offer, from picture quality to recording capability and watching on-demand.

Ability to watch: Great
As one of the two big satellite TV providers out there, DISH offers fantastic picture quality and a fantastic viewing platform. It also has a highly rated mobile app, making it easy to watch your shows and channels on the go. You can connect on smartphones, tablets and computers, or your Apple TV.

You can pay extra for DISH Outdoors, a portable satellite antenna and receiver system you can mount on your truck or RV. If you already have DISH at home, the Outdoors setup doesn’t cost much more, making it a great option for camping or tailgate parties.

Ability to record: Excellent
DISH Hopper DVRs are fantastic, and they easily outshine the competition. The Hopper 2 is the standard model and comes with voice control, a Netflix app, and internal Wi-Fi. The Hopper Plus, released in 2022, is an add-on streaming box that lets you add thousands of streaming apps. With DIRECTV’s set top box, you miss out on the apps.

If you upgrade to the Hopper 3 or Hopper Plus with DISH, you’ll pay about $5 more each month. But you get a whole lot for the money. The super-powered DVRs can record up to 16 shows or games at once and save 500 hours of HD recordings. Plus, they're 4K-enabled and beam your DVR content straight to your smartphone or additional set-top boxes around the house so you can watch from anywhere. It also comes with more streaming apps than the basic version, plus built-in Bluetooth so you can watch with earbuds.

The Hopper 3 and Hopper Plus are extraordinarily powerful, but you won’t be able to use all the extra features if you don’t have high-speed internet. If you do, and you want to catch a metric ton of games and shows on your schedule, we think the extra monthly cost is worth it.

If you want to skip the Hoppers and Joeys altogether, you’ll need the Wally receiver and your own hard drive for recording shows. DIY DVR with DISH isn’t worth the hassle for most folks, but it is an option if you're tech-savvy and already own the equipment.

Ability to find: Excellent
There’s a ton of content to love on DISH, and the interface makes it easy to find just what you need. You can control the remote with your voice or easy-to-use channel buttons, and the previews and descriptions show right up top. DISH is TV for people who love live TV, and it shows in the interface.

Features and equipment may vary based on package. Visit
DISH's website
or call 1-833-970-0845 for more information.
Hawaiian Telcom
Equipment and features
2.5
Hawaiian Telcom is light on the features but covers the basics well enough

Hawaiian's equipment covers all the basics and provides a decent experience, but it doesn't offer any exceptional features.

Ability to watch: Fine
Hawaiian Telcom equipment is pretty standard. You’ll pay around $9 per month for every cable box you rent. It also offers the usual selection of TV apps (for watching content and managing your DVR on the go), TV Everywhere support (for streaming your favorite shows wherever you are), and on-demand programming.

Ability to record: Fine
The DVR is fairly average—you can watch and record up to six shows at once, and then manage your recordings online or on your smartphone with an app. Unfortunately, it can only store up to 130 hours of HD content, which is far less than the best DVRs on the market.

Ability to find: Good
Hawaiian Telcom doesn’t have a voice remote to help you find your shows, but otherwise the interface is pretty good. You can sort your recorded shows by date, by channel, or alphabetically, for example. Parental controls are easy to set up and you can block content by channel or rating.

Features and equipment may vary based on package. Visit
Hawaiian Telcom's website
or call 1-844-716-2785 for more information.
DISH
Customer experience
5.0
Installation included, and a stellar 3-year price guarantee

DISH has been ranked as the #1 traditional TV provider for customer service in the US, and we think the honor is well-earned. (2) New customers get a three-year price guarantee, and installation is included (as long as you can pass a required credit check). Some competing cable companies charge closer to $100 for installation, so it’s nice to see both top satellite providers—DISH and DIRECTV—cover the initial setup.

There’s also an option for people who don’t want the contract: Flex TV. You have to buy your DVR outright and pay for the installation out-of-pocket, but you can skip the credit check and pay for TV month to month.

Either way, you’ll benefit from fewer junk fees than the competition and multiple ways to get in touch. It’s worth noting that DISH got hacked in early 2023 and it left customers without service for several days, but we think it was a one-time problem and don’t expect similar outages in the future.

Visit DISH's website
or call 1-833-970-0845 for more information on contracts and money-back guarantees.
Go to provider
Hawaiian Telcom
Customer experience
4.0
Better customer experience than most providers

Hawaiian Telcom customers seem pretty happy with their service. The website has a great support section with lots of troubleshooting help, and live chat and 24-hour phone help are also available. We don’t love how many equipment fees aren’t included in advertised prices, but at least they show up before you enter your payment details.

Installation itself is pretty standard, and the process is relatively straightforward. There’s a one-time activation fee of $34.99, but you may be able to waive it by activating online.

Visit Hawaiian Telcom's website
or call 1-844-716-2785 for more information on contracts and money-back guarantees.
Go to provider
city map lines pattern
Made up your mind?
Find out what providers are available near you.
DISH
3.8
(49)
5 Star
39%
4 Star
29%
3 Star
20%
2 Star
6%
1 Star
6%
R
Richardfrom Putnam County, TN
DISH Customer for 1+ years
Reviewed on: 8/6/2022
We have had no issues with Dish. I personally don't watch TV, It's for my wife who does watch it once in a while.
R
Raymondfrom Fremont, OH
DISH Customer for 8+ years
Reviewed on: 7/14/2022
Dish has a good variety of channels and shows with some good on demand choices. The price is kind of high and ro bad they can't control the system due to weather and is never out long enough for a reduction for disruption of service
R
Ralphfrom Decatur, IL
DISH Customer for 1+ years
Reviewed on: 7/10/2022
Include more sports channels in each package and better service during storms.
P
Paul from Gaines, MI
DISH Customer for 8+ years
Reviewed on: 7/5/2022
its a great service to use and I enjoy it
Hawaiian Telcom
0.0
(0)
5 Star
0%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
city map lines pattern
Providers near you
See all options in your area within seconds.
Endnotes and sources
Endnotes and sources
Popular Television alternatives
Click on a provider to compare.
Cox Communications