Staff rating

4.1

Customer rating

3.9

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Plans starting at $48.99

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Staff rating

3.6

n/a channels

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Staff rating

2.3

Customer rating

4.0

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Plans starting at $35.00

100+ channels

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Staff rating

4.1

DIRECTV offers the best of sports and entertainment in HD

DIRECTV is our top choice for regional sports networks and offers channels for every appetite, but watch out for second-rate DVR tech and hidden fees.

What we like

Exceptional sports lineup
Crystal clear 4K picture
Installation included with activation fee

What we dislike

Prices go up after year two
Steep early termination costs
Lots of hidden fees

See full review

Savings tip: DIRECTV often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Staff rating

3.6

Peacock TV is a great supplemental service but doesn’t replace live TV

Home to greats like The Office, Parks & Rec, Real Housewives, and Law & Order, Peacock has some great content at a price we loved. But our hands-on testing revealed that its channel lineup was disappointing and couldn’t fully replace a more expensive live TV streaming service like Fubo or YouTube TV.

What we like

Great shows
Delightful interface
Low price

What we dislike

No DVR
Mostly runs on "live" channels
No NBC, MSNBC, or CNBC

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Savings tip: Peacock TV often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Staff rating

2.3

Cord-cutting done wrong

You can get your minimalist, cord-cutting groove on with Sparklight’s no-frills plans, but you’ll pay for the privilege. You’re probably better off with a simple HD antenna, a live TV streaming service, or a traditional cable TV company.

What we like

No contract
Decent channel lineup
Low equipment rental costs

What we dislike

Expensive, with hidden costs
Light on features
High startup and breakup costs

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Savings tip: Sparklight often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Content

5.0

All the channels you could hope for

DIRECTV satellite offers a metric ton of channels, including almost all the most popular networks in the US. It also offers more regional sports networks than any other TV provider, making it one of our top choices for content among all the providers we review.

Local: 4.5/5
Local channels are the heart of a good TV package, and DIRECTV has you covered at every tier. You get access to the big four networks (ABC, CBS, NBC, and FOX) plus a handful of Spanish-language channels. You’ll miss out on a few of the nation’s top 100 picks because they’re only available over the air, but there’s no provider out there that can beat out DIRECTV for local coverage.

Sports: 4.5/5
DIRECTV offers access to every one of the top sports channels out there plus a bunch of regional sports networks, meaning you can catch nearly every game under the sun. We have to say nearly, though, because DIRECTV lost its exclusive contract with NFL Sunday Ticket at the end of 2022. We still think DIRECTV is a stellar choice for sports fans of all kinds, but you’ll have to add the Sunday Ticket channel from YouTube TV if you want every out-of-market game. Pricing starts at $349 per season for YouTube TV subscribers and $449 for just the premium channel.

Family and education: 5/5
When it comes to shows for kids and families, you can’t do better than DIRECTV. You get access to all the heavy hitters, from Disney Jr. to PBS and National Geographic. There’s also PBS, Cartoon Network, and plenty of shows and movies to choose from.

News and politics: 5/5
Like with sports, DIRECTV offers almost all the news and analysis you could hope for. You get local, national, and international coverage plus commentary from both sides of the aisle.

Entertainment and lifestyle: 4.5/5
DIRECTV offers all the movies, reality shows, home improvement series, and true crime channels you can think of. At its top tier, you even get premium channels like HBO, Showtime, and STARZ. When you want everything under the sun with just one package price, DIRECTV is a fantastic option.

Local news, sports, and entertainment channels vary based on your location. Check out

DIRECTV channel offerings

in your area.

View plans

Content

3.5

Great live sports, on-demand movies, and day-old NBC shows—but its channel lineup is lacking

Peacock TV is different from other streaming services because it focuses on only NBC content. NBC has a little something for everyone though, so we were able to rate all five content categories. But instead of basing our ratings on the channels Peacock offers, we focused on the shows themselves.

If you’ve had cable TV or another live TV streaming service like YouTube TV, Hulu + Live TV, or fubo, you might see Peacock’s channel lineup and snort out loud. And you’d be totally within your rights. Most of Peacock’s “live” TV channels just play reruns of specific shows all day and night. You can’t control which episode you watch or when you start one, nor are you getting brand new content. It’s kind of the worst of both the live TV and on-demand worlds.

Our advice? Get Peacock TV for the sports, day-old NBC shows, and movies—not for the channels.

Local: 2/5
If you spring for the $10 per month subscription, you’ll get your local NBC channel. Otherwise, you won’t. If you live in Chicago, New York City, Philadelphia, South Florida, Boston, or Los Angeles, you’re in luck. You’ll get a local NBC news channel. If you live elsewhere, you won’t get any content local to you.

Sports: 4/5
Peacock Premium and Peacock Premium Plus have some great sports content too. You’ll get a bit of everything, from soccer to golf to cycling to NASCAR to Sunday Night Football—all live or on-demand, depending on when you log in to watch. You also get the Olympics, of course, but these won’t be live. So if you like to stay up til three in the morning to watch your favorite curling team sweep their hearts out, consider this your permission to sleep in and catch all the bonspiels (that’s curling-speak for games) during normal waking hours. Oh, and if classic WWF matches are your jam (wait, is that just us?), Peacock has a channel that plays them 24/7/365.

Family and education: 3.5/5
Peacock has some great family-friendly movies and finding them is super easy. Create a kids profile, and it’ll be packed with Dreamworks movies like Turbo, Shrek, and Shark Tale alongside shows like Blippi, Strawberry Shortcake, and Trolls: The Beat Goes On. Plus, you can dress to the nines in your living room and join the Gentleminions movement without besmirching your polite theater-goer reputation.

News and politics: 2.5/5
Peacock has some strong news content in addition to its six local news channels. You’ll get a 24/7 Dateline channel, Today All Day, Sky News, and LX News. If you’re looking to get a sample of headlines and stories, it’s great. But all news programs are created by NBC, so you may not get the variety of perspectives you’re looking for. We like to see Peacock as a supplemental way to get news coverage, we prefer to get our news elsewhere.

Entertainment and lifestyle: 5/5
NBC has some award-winning shows, both new and old. From The Office, 30 Rock, and Parks & Rec to Blacklist, all the Saturday Night Live, and Real Housewives, there’s some great content to watch on Peacock. If you work your way through all the episodes of these shows before you’re done binge-watching (though we’d be surprised if you did), you can pick from classics like Dennis the Menace, reruns of Jimmy Fallon, and more.

Local news, sports, and entertainment channels vary based on your location. Check out

Peacock TV channel offerings

in your area.

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Content

3.5

Good news coverage but needs more sports channels

Sparklight has a decent channel lineup, and people who love watching the news or enjoying a wildlife documentary with the family will get most of what they want. Unfortunately, sports content is lacking, and so is Spanish-language content.

Local: 3.5/5
Sparklight does a good job of delivering local channels for most viewers, but it doesn’t provide any Spanish-language locals. So you’ll get ABC, The CW, NBC, PBS, CBS, FOX, and more, but don’t expect Telemundo, Univision, or Estrella.

Sports: 2.5/5
Sparklight brings you a variety of sports staples like both ESPNs, Fox Sports 1, TBS, TNT, and USA. You’ll get a couple of sport-specific channels like Golf and Motor Trend, but you’ll have to do without MLB, NBA TV, and NFL Network. And since you won’t have Spanish-language channels, you’ll be missing some great international soccer coverage too.

Family and education: 3.5/5
Sparklight has something for the entire family, but there are a few odd choices in its lineup. Most providers offer at least one Nickelodeon channel, and Sparklight doesn’t. Instead, you’ll get both National Geographic channels, which is also uncommon. You’ll get most everything else you expect, like Disney, History, Discovery, Animal Planet, and Cartoon Network, but be ready to go without the Science and Smithsonian channels.

News and politics: 4/5
Sparklight has better news coverage than a lot of TV providers—at least, for English speakers. You’ll get lots of local news, CNN, Fox News, HLN, MSNBC, CNBC, C-SPAN, BBC America, and even the Weather Channel. However, you’ll miss out on Newsmax and any Spanish-language news sources.

Entertainment and lifestyle: 3/5
Sparklight has less variety than we’d like in its entertainment lineup. Your life will have fewer laughs and less music than you’re used to because it's missing Comedy Central, Laff, CMT, MTV, and VH1. You’ll have plenty of feel-good movies from all three Hallmark channels, Lifetime, OWN, and Oxygen, as well as action and westerns from FX, FXX, Grit, and INSP. And enjoy great tastes from both HGTV and the Food Network, but not the Cooking Channel.

Local news, sports, and entertainment channels vary based on your location. Check out

Sparklight channel offerings

in your area.

View plans

Value

4.5

Phenomenal lineup of channels and games, but watch for hidden fees

DIRECTV’s satellite service is a solid choice for viewers who don’t have access to cable TV or fast internet, and it has all the most popular channels, plus access to more regional sports networks than any other provider. However, its high prices and required two-year contract make it a poor fit for budget-conscious shoppers.

With DIRECTV’S top offering, PREMIER, you get more than 340 channels. That’s more channels than you can get through most other cable or satellite services and more channels per dollar. You might not care about all the channels—specifically the music and advertising ones—but there’s sure to be something for everyone. You’ll pay extra for sports add-ons, but prices for these extras are on par with the competition.

Get the best value by speaking directly with a sales rep at 1-844-343-6362 or check your address at

DIRECTV's website.

Check address

Value

4.0

Great shows, movies, and sports—but don’t pin all your live TV streaming hopes on it

Peacock is a great deal, and it’s one of the cheapest TV streaming apps. Peacock gives you access to arguably some of the greatest shows on TV, solid news coverage, and a great sports lineup—especially international sports.

It’s a ton of value, but we recommend considering it an addition to a more complete live streaming option like Sling or Hulu + Live TV—especially since Peacock doesn’t give you access to NBC/Universal’s live stations, like CNBC, MSNBC, or, well, NBC. That means you can’t watch live episodes of The Voice with your friends. Instead, you can get them on Peacock the next day—after your co-workers passive-aggressively feed you spoilers. Womp-womp.

Peacock TV has three versions. The free version is kind of like a teaser for the paid versions. You get to watch a few new shows and a bunch of channels packed with syndicated reruns, all while drooling over all the shows you’d get if you coughed up the cash for the paid version. The next step up, Peacock Premium, is a great buy at $5 per month. You get all the content Peacock has to offer, and the commercials were surprisingly low-key.

Finally, the premium tier is Peacock Premium Plus. It’s twice the price and, in our opinion, rarely worth the cost. You get the same content with fewer commercials and the ability to download shows to watch offline (but no ability to DVR live content). It’s pretty meh.

Get the best value by speaking directly with a sales rep or check your address at

Peacock TV's website.

Check address

Value

2.0

Now that's some expensive cord cutting!

Sparklight sounds like a company for cord-cutters—people who don’t want a traditional cable TV service at traditional cable TV prices. But when it comes down to it, you probably won’t save with Sparklight. If you want the same level of entertainment as a traditional cable company, you’ll pay more for it. If you want a minimal, no-frills plan, you’d be better off with a live TV streaming service like Sling or fuboTV.

Sparklight has just two plan levels. Economy Cable is barebones, giving you just 20 channels, while Standard Cable gives you 100—around what most competitors’ low-tier plans deliver. Unfortunately, you’ll pay mid-tier prices for low-tier service with Sparklight. While Sparklight has a decent (albeit short) channel lineup, many of the top-tier sports channels, like NFL Network and NFL Red Zone, are add-ons—at an additional cost.

Get the best value by speaking directly with a sales rep at 1-877-687-1332 or check your address at

Sparklight's website.

Check address

Equipment and features

4.0

Genie HD DVR can record five shows at once

DIRECTV offers one of the best day-to-day viewing experiences available from any live TV service, and its picture quality is hard to beat.

Ability to watch: Great
Watching DIRECTV is a pleasure, whether you’re watching from your couch or catching up on your DVR shows from bed. The companion app is also easy to use, and it lets you watch from all the top streaming devices, including Apple TV and Roku.

DIRECTV reports 99% signal reliability (virtually the same as DISH), but if you live in an area with a lot of storms or other interference, it’s possible for your signal to drop out. If that happens, you can still access your DVR, find on-demand content, or stream online. You can also stream away from home using the DIRECTV app on your iPhone or Android.

Ability to record: Great
DIRECTV’s Genie HD DVR receiver is everything you’d expect from a premium cable TV or satellite service. We like how easy it is to find shows you’ve saved to your DVR or bookmarked, and the on-demand library is solid. Your Genie can record five channels at once and store up to 200 hours of HD content. That’s not quite as many channels as with the latest DISH Hopper 3 DVR, and you also get less storage capacity than with almost any live TV streaming service we tested. But unless you need to record a ton of content or several channels at once, DIRECTV’s tech should be adequate.

Rental of your first Genie HD DVR receiver is included with your subscription, but you may have to pay up to $25 every month to use the HD DVR. You will also be charged $7 per month (plus activation fees) to rent additional mini receivers or to upgrade to the wireless version of the Genie HD DVR.

Ability to find: Great
DIRECTV has done a stellar job with its channel guide, making it easy to find your shows in a variety of ways. You can sort the channels in a few ways, choose favorites, or browse by category. You can also select favorites for quick access.

The included backlit remote comes with all the controls you expect for finding, recording, and selecting channels. It doesn’t come standard with voice control, but it’s possible to set that up if you have one of Amazon’s Alexa device s. You also won’t be able to watch streaming services like Netflix and Hulu on your Genie, but that comes standard with DISH.

Features and equipment may vary based on package. Visit

DIRECTV's website

or call 1-844-343-6362 for more information.

Usability and features

4.0

Easy parental controls and delightful details, but no DVR

Peacock makes watching and finding content a wonderful experience. You can’t DVR anything, but with so much on-demand content, we didn’t feel much need to anyway.

Ability to watch: Great
Peacock delivers a solid watching experience in both its app and browser versions. Something Peacock TV does really well is let you jump between devices in the middle of watching a show. It easily picked up where we left off when we switched from a computer to the phone app to TV and back again, whether we were watching live or on-demand content. For some streaming services, (we’re looking at you, Sling TV) switching devices mid-stream can get glitchy fast. So well done, Peacock!

In other ways, Peacock wasn’t as easy as some of the other live TV streaming services we tested, especially on our phones. We were bummed that we couldn’t multitask: there was no mini video we could watch while firing off an email or answering a text.

Ability to record: Fine
No matter which Peacock plan you get, you’ll never be able to record live shows. There’s no DVR capability, but we’re not sure you’d need it. Most of the content we wanted to record was available on-demand anyway (except for live sporting events). And if you spring for Peacock Premium Plus (the highest-cost plan), you can download on-demand shows to watch offline later. We’d probably skip the upgrade, though. We liked the idea for long flights or keeping the kiddos entertained at the car wash, but we didn’t find a ton more uses for this pared-back feature.

Ability to find: Great
Peacock makes it pretty easy to find the shows you want. Its interface is intuitive and it easily tracks where you left off, even when switching between devices. Parental controls are also super easy and effective. Just create a kids profile for quick access to only children's shows. You can also set up a PIN to keep the little ones restricted to these kid-friendly profiles. As a bonus, parents’ profiles won’t be bogged down with Curious George or Blippi episodes. (Although we’d probably keep a kids profile around just for all the Dreamworks movies.)

There are a few ways Peacock could improve its usability though. For starters, the app made us browse shows and channels in portrait mode, then flipped us to landscape mode to watch, which was annoying. Additionally, there’s no “back” button on the app, so if you get a few clicks into browsing for on-demand shows, you have to hit the Home button and start all over if you want to back out. (If you’re using a browser, you can hit its back button.)

There’s a “back” button on the live TV side of things, but, oddly, it doesn’t take you back a step. Instead, it brings up the channel guide on the bottom half of the screen while your show keeps playing. We liked being able to browse while catching up on the news, but it was confusing at first.

The only real gripe we had about using Peacock TV on a browser was that a lot of the descriptive text (like the channel guide and show descriptions) disappeared faster than we could read it, which meant we had to keep moving the mouse to get it back. It was a minor annoyance, but we’d love to see this fixed in the future. We’re not all speed readers, Liz Lemon.

Ability to share: Great

You can make up to six profiles on Peacock, which is a decent amount, and making new profiles is super easy. Beyond the basics, Peacock has some fun extras that delighted us. We loved picking profile avatars using headshots of our favorite NBC characters (hello Ron Swanson!).

We also confirmed that you can stream only three devices at once on Peacock. When you try to add the fourth, you’re alerted (by the adorable Puss in Boots from Shrek giving you those big, precious eyes in apology). You don’t have to worry about kicking anyone else off their show—but you can’t choose to either. You’ll have to kick them off the old-fashioned way, with a text, phone call, or shout down the hall.

Equipment and features

2.0

BYO streaming devices, upgrade for the privilege to DVR

Sparklight won’t be winning any awards for equipment and features anytime soon, but you should be able to watch, record, and find your shows just fine.

Ability to watch: Fine
To get started with Sparklight, you’ll need at least $10 for a modem. You’ll also need at least one streaming device like a phone or tablet, smart TV, Apple TV, or Amazon Firestick. Unlike other TV providers, Sparklight leans on its TV Everywhere app to let you stream your shows on the internet instead of over cable or satellite.

Ability to record: Fine
Unfortunately, Sparklight doesn’t come with DVR service either—unless you add TV Plus to your Economy or Standard plan for around $12 per month. If you do cough up the extra cash for this service (which is typically free with other providers), you’ll get a decent 200 hours of cloud storage and the TiVo app.

Ability to find: Good
While Sparklight's TV everywhere app lets you search live, recorded, and on-demand content all at the same time, how you’ll find your shows depends heavily on the streaming device you’re using. You’ll use the remote that comes with that device, so factor that into your choice when buying gear. We recommend using a device with a voice remote for the best experience.

In short, Sparklight doesn’t provide much of an experience, but you can choose your own adventure depending on the devices you use. While it does offer parental controls, you can block content only by rating, not by channel or individual show.

Features and equipment may vary based on package. Visit

Sparklight's website

or call 1-877-687-1332 for more information.

Customer experience

3.0

Nasty hidden fees and so-so support

DIRECTV has some factors that make the customer experience great, but others that we find almost unacceptable. You get free professional installation if you sign a 2-year contract, for example, but there’s a weird $20 activation fee. DISH also includes installation at no extra cost, but traditional cable TV providers can charge $50–$100 or more, even if you do the work yourself.

Included installation is a big benefit, but you’ll pay for it in the long-run over the course of your 2-year commitment. Plus, there are massive cancelation fees of nearly $20 per month remaining on your contract if you want to get out early. There are other fees to watch out for, too. Check the fee schedule from DIRECTV for a complete breakdown.

If you need to contact customer service, your experience will be about average among TV providers we reviewed. You’ll find a lot of complaints in online reviews, but that’s pretty par for the course.

Visit DIRECTV's website

or call 1-844-343-6362 for more information on contracts and money-back guarantees.

Go to provider

Customer experience

3.0

Peacock delivers a great overall experience, but if you need help, it’s hard to find

Peacock’s website is easy to navigate and it’s super easy to see right on the home page exactly how much a subscription will cost you. It also has a well-organized help page, though you’ll have to scroll to the website’s footer to find your way there. You can ask the chat bot for help, but to get more personalized service, you have to sign into your account.

Unfortunately, getting a live person to help isn’t as easy. There’s no phone number displayed, and the “Get in Touch” button just takes you to more self-help articles. To speak with an actual person via chat, you have to click into a help article, then click “No” to answer the question “Was this article helpful," and answer a feedback survey. Ugh.

That said, we had little genuine reason to seek out customer service because everything worked well, checkout was simple and transparent, and it was easy to cancel.

Visit Peacock TV's website

or call for more information on contracts and money-back guarantees.

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Customer experience

2.0

High startup costs paired with outage complaints

Getting started with Sparklight is a bit pricey. Professional installation is $90. You can opt for self-setup, but that’ll cost you $30 (free with most providers). But professional installation might be the better choice. If you end up wanting a refund later, a technician will have to come out and attempt a professional installation or troubleshooting anyway. If the problem isn’t Sparklight’s fault (or your home isn’t wired properly), you’ll be out $90 for the visit and you won’t get your refund.

Sparklight relies on a cable-fiber hybrid infrastructure that makes it more reliable than satellite TV providers. However, Reddit is peppered with customers complaining about outages. Sparklight’s TV service uses Wi-Fi internet, which can sometimes slow your binge-watching due to interference from other devices, competing networks, and well, walls. That said, Sparklight promises great Wi-Fi (and a money-back guarantee).

Visit Sparklight's website

or call 1-877-687-1332 for more information on contracts and money-back guarantees.

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DIRECTV

3.9

(81)

5 Star

35%

4 Star

40%

3 Star

16%

2 Star

1 Star

Larryfrom Rancho Palos Verdes, CA

DIRECTV Customer for 4+ years

Reviewed on: 7/17/2022

I get what pay for - literally.

Richardfrom Nebo, NC

DIRECTV Customer for 8+ years

Reviewed on: 7/12/2022

good service cost is little high

Williamfrom Sylvania, GA

DIRECTV Customer for 4+ years

Reviewed on: 7/2/2022

THE SIGNAL DOES NOT HOLD UP DURING BAD WEATHER

Isabellafrom Centreville, AL

DIRECTV Customer for 8+ years

Reviewed on: 6/28/2022

cost too much for the value of the programing

Peacock TV

0.0

(0)

5 Star

4 Star

3 Star

2 Star

1 Star

Sparklight

4.0

(1)

5 Star

4 Star

100%

3 Star

2 Star

1 Star

Jayfrom Grenada, MS

Sparklight Customer for 1+ years

Reviewed on: 8/17/2022

It's been a good value until the price went up

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Endnotes and sources

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