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3.7

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140+ channels

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3.6

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4.5

Customer rating

4.4

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Plans starting at $49.99

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Staff rating

3.7

Traditional TV tries its hand at live streaming

The DIRECTV STREAM experience is very similar to traditional TV, but we love that it requires no contracts or equipment rentals. Our tests surfaced issues with audio, screen size, and casting on mobile and browsers, but we liked channel surfing and catching games on bigger screens.

What we like

Easy channel surfing
Excellent lineup of regional sports networks (RSNs)
Available set-top box and 10-digit remote

What we dislike

Highest prices of any streaming service
Slow load times
No casting or screen mirroring from DVR

See full review

Savings tip: DIRECTV STREAM often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Staff rating

3.6

Hawaiian Telcom offers big value for a small provider but lacks the exciting features of larger competitors

Hawaiian Telcom is a solid choice for TV service for Hawaii residents—with a couple caveats. You have to be on Oahu to get TV service, and there aren’t any standout features to help it rise above competitors DISH and DIRECTV.

What we like

Reasonable pricing
Bundles with fast fiber internet
Large channel selection

What we dislike

TV only available on Oahu
DVR lacks storage space

See full review

Savings tip: Hawaiian Telcom often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Staff rating

4.5

Excellent value and customizable options

Verizon Fios TV offers an excellent value TV service. The customizable Your Fios plan is particularly attractive, but all tiers offer a lot of TV for the money. Add in outstanding internet, and it’s hard to go wrong with Verizon.

What we like

No contracts
Personalized channel lineup
Excellent fiber internet bundles

What we dislike

Pricey DVR storage
For TV-only customers, a Verizon router is still required

See full review

Savings tip: Verizon Fios often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Content

4.5

More top channels and regional sports than any other streaming service

In our tests, the DIRECTV STREAM lineup was one of the best we found. You get more of the most popular options than with any other live TV streaming service we tested. (1) You also get more of these channels than the majority of traditional TV services, and only one or two less than our top picks for channel lineup: Xfinity, DISH, DIRECTV satellite, Optimum, and Verizon. When you add in a heaping ton of regional sports networks, it’s easy to see why cord-cutters are giving this service a try.

Local: 3.5/5
DIRECTV STREAM doesn’t disappoint when it comes to local channels. It has each of the big four networks (ABC, NBC, FOX, and CBS) in most markets, and offers national coverage from each in case of a carrier dispute with a local broadcaster. You won’t find some of the smaller broadcasters like Antenna TV and Estrella TV—and there’s no local Univision affiliate in some markets—but you can still find national news, sports, and programming in both English and Spanish.

Sports: 4.5/5
In addition to having almost all the national sports channels out there, DIRECTV stands out in an increasingly crowded streaming marketplace for having agreements with almost all the regional sports networks in the US. With the second-tier package and higher, you can find almost any game across the country (as long as there aren’t local blackouts). If you pay for the highest tier, you get access to even more. You also get all your local channels, which isn’t the case with a lot of streaming competitors.

Unfortunately, NFL SUNDAY TICKET, NFL Network, and NFL Red Zone are no longer available from either DIRECTV STREAM or DIRECTV Satellite. The rights were sold to live TV streaming competitor YouTube TV.

However, you can catch MLB on DIRECTV STREAM—a benefit you won’t find with YouTube TV.

Family and education: 4.5/5
DIRECTV STREAM gets a nearly perfect score when it comes to shows for families and kids. You get Cartoon Network, a variety of Nickelodeon channels, PBS, Disney and Disney Junior, two National Geographic options, and more. You won't find Family Education TV (FETV), but you’ll still be able to catch all your kiddo’s favorites. The on-demand library for young audiences is quite good, too.

News and politics: 4.5/5
Except for a few smaller channels like Antenna TV, DIRECTV STREAM’s news options are comprehensive. You get all your local stations, both Newsmax and Fox News for right-leaning coverage, both Bloomberg and Cheddar for financial news, and both MSNBC and Vice for left-leaning insight and investigations. There’s also international news on the third and fourth tiers and multiple C-SPAN options at every tier. For the best news selection, we usually recommend the CHOICE package or above.

Entertainment and lifestyle: 4.5/5
DIRECTV STREAM shines when it comes to movies, reality TV, and stories of all kinds. You also get home improvement shows and both Lifetime and Hallmark channels, which is uncommon in the streaming space. For the first three months on lower-tier packages, you get access to premium channels like HBO. They are included with the PREMIER package and if you want to buy the individually, they cost about the same as they would with traditional TV providers.

Local news, sports, and entertainment channels vary based on your location. Check out

DIRECTV STREAM channel offerings

in your area.

View plans

Content

3.5

A well-rounded channel lineup with great family-friendly content

Hawaiian’s best content is its family-friendly channels. You’ll also get some decent sports content and news content, but its international content is what stands out most.

Local: 3/5
Hawaiian has about half the local channels you’d expect. You’ll get the big ones like ABC, CBS, The CW, FOX, NBC, and PBS, but you won’t get any Spanish-language locals.

Sports: 3.5/5
Hawaiian Telcom offers a pretty standard sports channel selection. You get the usual ESPN, FS1, NFL Network, and other common channels, but not MotorTrend or NBA TV. That said, we think most sports fans will be able to find something to watch here.

Family and education: 4/5
If you have kiddos (or just love cartoons and educational content yourself), Hawaiian Telcom is a great provider. It has more family-friendly channels than most TV providers, including Discovery Channel, Animal Planet, both Nat Geos, Nickelodeon and Nick Jr., and Disney and Disney Junior. History and science lovers will be satiated, too. But you might miss Cartoon Network and Family Entertainment TV.

News and politics: 3/5
You’ll get most of the news coverage you want, including CNN, MSNBC, CNBC, and Fox News. But if you want Newsmax, the Weather Channel, or Spanish-language news, you’re out of luck. We also love how much international content you get, especially channels from Japan, Korea, and the Philippines.

Entertainment and lifestyle: 3.5/5
Whether you like movies, prime-time programming, reality shows, or cooking, Hawaiian has some channels for you. But you won’t get everything. You’ll get Comedy Central but not Laff, for example, and Grit but not INSP. But we think most households will be mostly happy with the lineup.

Local news, sports, and entertainment channels vary based on your location. Check out

Hawaiian Telcom channel offerings

in your area.

View plans

Content

5.0

Hundreds of channels and easy customization

Great prices meet high channel counts and easy ways to pay for just what you want to watch with Verizon Fios TV. If you live in a coverage area, you’ll benefit from some of the best pay TV on the market.

Local: 5/5
Verizon has you covered when it comes to channels, with all the standard options in both English and Spanish. The exact selection and channel number varies based on where you live, but there’s a good chance you can get broadcast favorites in HD quality. You also get a variety of local public access stations and less-common but still-popular options like Comet, Bounce TV, Antenna TV, and StartTV. (1)

Sports: 5/5
Verizon TV’s premium package has a lot to offer for anyone who loves sports. In addition to your local channels, you can watch pro golf, baseball, football, and basketball, plus a variety of college games. The only downside is no Showtime (unless you buy an add-on).

Family and education: 4/5
When it comes to content for kids and families with Verizon Fios TV, there’s a lot to love. With The Most Fios TV package, you get Nick Toons, Disney XD, Disney Junior, and Boomerang plus Discovery, Nat Geo Wild, Science, Game Show Network, and much more. However, you’ll miss out on Family Entertainment TV (FETV), Me TV, UP, and Cartoon Network.

News and politics: 5/5
Whether you want political talk, international news and analysis, business news, or even sports and local news, Verizon Fios is a great option. It offers every single one of the top 100 channels in the US that offers news, including CNN, Fox News, Newsmax, CNBC, C-SPAN, and even the Weather Channel and Accuweather.

Entertainment and lifestyle: 4.5/5
You can watch all kinds of movies, reality TV favorites, and true crime documentaries with Verizon Fios TV’s premier package. To get HBO and Showtime, though, you’ll have to pay add-on prices. Unfortunately, you can’t get Grit, Ion Mystery, USA Network, Cartoon Network, or Laff with Verizon.

Local news, sports, and entertainment channels vary based on your location. Check out

Verizon Fios channel offerings

in your area.

View plans

Value

3.5

A classic TV experience, delivered over the internet

The basic ENTERTAINMENT package for DIRECTV STREAM costs about the same as other premium live TV streaming options we tested, and about $5 more per month than DIRECTV’s satellite TV service (before a bunch of hidden fees). You get more than 75 channels for the base price with the streaming service, including all your local channels and a few major sports networks. It’s a decent price for what you get, and we like how similar it feels to traditional TV. We also like that DIRECTV STREAM is free of hidden fees and second-year price hikes, unlike its satellite counterpart.

That said, most people who opt for premium TV (at premium prices) will be better served by DIRECTV STREAM’s second-tier package, CHOICE. For about $20 more each month, you get 30 more channels and access to regional sports networks (RSNs). Just watch out for premium channels that expire after the first three months! If you forget to cancel, your bill could nearly double in month four.

DIRECTV STREAM’s third and fourth tiers are harder to recommend. You get more than 140 channels with ULTIMATE tier, at a price of more than $100 per month. At the PREMIER tier, you get more than 150 channels, including several premium entertainment options, but you’ll pay more than $150 every month. Those are the highest prices we found, and we don’t think they’re worth it for most people.

That said, we’re very pleased DIRECTV STREAM has done away with hidden fees, including broadcast fees, early cancelation fees, and regional sports fees. For that reason alone, we’d recommend it over the DIRECTV Satellite service to anyone who has high-speed internet access.

Get the best value by speaking directly with a sales rep at 1-844-343-6362 or check your address at

DIRECTV STREAM's website.

Check address

Value

4.5

Solid value for a small provider

For a small local TV provider, Hawaiian Telcom offers a really great value. The channel count is quite high, with some plans offering 395+ channels. Best of all, you can bundle both TV and internet together for well under $100 per month, depending on the specific plan details. Compared to some other providers, that’s a steal—particularly regional providers, which tend to charge more than major national brands like Xfinity.

Get the best value by speaking directly with a sales rep at 1-844-716-2785 or check your address at

Hawaiian Telcom's website.

Check address

Value

5.0

Excellent value, especially with the customizable channel lineup

Verizon isn't the cheapest option for traditional TV—you can get TV service for less elsewhere. It’s also not the best in terms of channels per dollar—although it holds its own. However, the ability to personalize the Your Fios plan means you can get more of the channels you actually want without having to pony up for a more expensive plan. It's a fantastic feature, and relatively uncommon in the cable TV space.

Of course, if you do want all the channels, you can get that, too: the top-tier Most Fios plan comes with well over 400, which is one of the highest channel counts in the business.

Get the best value by speaking directly with a sales rep at 1-833-970-0848 or check your address at

Verizon Fios's website.

Check address

Features and usability

3.0

Everything you’d expect from live TV, with a few caveats

We tested the DIRECTV STREAM interface on browsers, mobile devices, smart TVs, and streaming devices and ran into a few annoying glitches. Once we got used to it, though, it worked consistently.

Ability to watch: Good
DIRECTV STREAM feels like traditional TV, but with perks. You can watch in real time, pause and rewind live TV, make recordings, and access the extensive on-demand library from anywhere.

We tested the DIRECTV STREAM interface on browsers, mobile devices, smart TVs, and streaming devices. We get that any new service takes a while to get used to, but the experience with DIRECTV STREAM had more hiccups than other live TV streaming competitors we tested.

On every new device, we had to select whether we wanted to see game scores before we could watch anything (even if we weren't watching games at all). Then, when we found and selected a show on non-TV devices, there was no audio. We had to search around for the volume button within the player to hear anything. We can see how this might be a perk if you’re streaming games while working in an office or something, but for our testers it just felt broken.

Slow load times were also an issue on every device we tested. The payoff is stellar picture quality, eventually, but we had to wait a few seconds for any picture at all when we changed channels, and then suffer through several seconds of blurry picture before we got a high-quality image.

The built-in mini player loaded much faster, as you might expect. The delay still showed up on mobile, but wasn’t as long as with larger screens.

Once we got in and got used to the volume quirk, we got right to channel surfing. In full screen view, it was easy to go to the next or previous channel—a feature we didn’t find with other services. We had a little trouble figuring out how to get back to the channel guide on most devices, but we liked that you can sort channels either alphabetically or numerically when you get there.

Finally, we liked that you can access content in 4K resolution with any of the DIRECTV STREAM plans. You’ll get the most out of this feature with the second-tier plan and above, since that’s when all the regional sports networks kick in.

Ability to record: Great
DVR recordings are unlimited with DIRECTV STREAM (as long as you order online), and recordings are saved for nine months. We ran into a few trouble spots, though. First, only the newest 30 episodes of a show are saved, meaning old episodes are automatically deleted.

That said, we like that you can hide scores of games you’ve missed, and download from your DVR library using the highly rated mobile app.

Ability to find: Excellent

DIRECTV STREAM makes it easy to find what you want to watch. It’s the only streaming provider we reviewed that offers a custom set-top box for purchase or monthly rental, including a full-size voice remote, and that means easy channel surfing. The box even takes you right to the last channel you were watching on startup, just like live TV. The cost is $5 per month or $120 up front.

We also like the different views, and appreciate that you get both channel numbers and icons on the TV guide. The recommendation engine is decent, too. Overall, DIRECTV hits this one out of the park.

Ability to share: Bad
You can technically watch up to three simultaneous streams on your DIRECTV STREAM membership away from home, and an unlimited number of streams at home. But it’s far from perfect. To watch on mobile, location sharing is required. We may be more concerned about privacy than the average bear, but why does DIRECTV need to know your precise location in order to provide services you’ve paid for, especially when they already have your home address? Not cool.

Next, you can’t use Google’s Chromecast devices or Apple’s screen mirroring to cast any of your DVR content, and you can’t pause live TV while casting. Since most of our watching these days is asynchronous, that’s a significant downside.

That aside, we really liked the parental controls on DIRECTV STREAM, which work by way of a four-digit pin. You have to set them up on every device you’re logged into, and they’re not yet available for Chromecast with Google TV. Many of the competitors we tested don’t have any parental controls at all, though, so DIRECTV wins the day here.

Unfortunately, you can’t set up different profiles for different users on DIRECTV STREAM like you can on Hulu + Live TV and YouTube TV. It’s one more way DIRECTV STREAM is more like traditional TV than a streaming service.

Equipment and features

2.5

Hawaiian Telcom is light on the features but covers the basics well enough

Hawaiian's equipment covers all the basics and provides a decent experience, but it doesn't offer any exceptional features.

Ability to watch: Fine
Hawaiian Telcom equipment is pretty standard. You’ll pay around $9 per month for every cable box you rent. It also offers the usual selection of TV apps (for watching content and managing your DVR on the go), TV Everywhere support (for streaming your favorite shows wherever you are), and on-demand programming.

Ability to record: Fine
The DVR is fairly average—you can watch and record up to six shows at once, and then manage your recordings online or on your smartphone with an app. Unfortunately, it can only store up to 130 hours of HD content, which is far less than the best DVRs on the market.

Ability to find: Good
Hawaiian Telcom doesn’t have a voice remote to help you find your shows, but otherwise the interface is pretty good. You can sort your recorded shows by date, by channel, or alphabetically, for example. Parental controls are easy to set up and you can block content by channel or rating.

Features and equipment may vary based on package. Visit

Hawaiian Telcom's website

or call 1-844-716-2785 for more information.

Equipment and features

4.0

A highly rated mobile app lets you save on set-top box rental

The day-to-day experience with Verizon Fios TV is better than with most cable TV competitors, but the company puts less focus on its DVR setup than its competitors in the satellite TV arena.

Ability to watch: Great
Verizon TV comes with your fist set-top box included, and it’s not bad. The signal is delivered over very fast internet, so picture quality is good and reliable. Almost all channels are available in HD. The service also offers a free mobile app for paying customers, so you only really need the one box. If you want more, however, you can lease them for $12 each per month.

Ability to record: Good
Verizon Fios TV comes with all the features you’d expect from a fiber company. On higher packages, it offers multi-room DVR with 100 hours of storage at the base price, and you can record 6 shows at once. For an additional $10 per month, you can double the storage and record up to 12 shows at once. You can record via the remote, the smartphone app, or using a streaming device you already own (like an Apple TV or Fios TV). If you opt for the lowest tier, you’ll have to pay $12 per month for DVR capability and will be limited to just 50 hours of recording space. However, you could also just skip DVR altogether and won’t incur charges.

Ability to find: Excellent
Verizon offers voice remote functionality, easy ways to get to your favorites, and simple parental controls. It also has a mobile app that enables on-the-go streaming of your favorite channels—and it is surprisingly well-rated. (2, 3)

Features and equipment may vary based on package. Visit

Verizon Fios's website

or call 1-833-970-0848 for more information.

Customer experience

4.0

It’s easy to sign up, but hard to cancel

Being a DIRECTV STREAM customer is pretty similar to being a DIRECTV satellite customer, just without the hole in your roof. It’s easy to sign up online (and we recommend it), but packages are very expensive and it’s difficult to cancel. If you do need help, we like that there are both phone and live chat options, but we can’t give the service 100% credit for that because hold times can be several hours long. If you’re used to traditional TV, DIRECTV STREAM has some nice perks. But if you’re used to streaming services, DIRECTV STREAM will feel like a blast from the past.

Visit DIRECTV STREAM's website

or call 1-844-343-6362 for more information on contracts and money-back guarantees.

Go to provider

Customer experience

4.0

Better customer experience than most providers

Hawaiian Telcom customers seem pretty happy with their service. The website has a great support section with lots of troubleshooting help, and live chat and 24-hour phone help are also available. We don’t love how many equipment fees aren’t included in advertised prices, but at least they show up before you enter your payment details.

Installation itself is pretty standard, and the process is relatively straightforward. There’s a one-time activation fee of $34.99, but you may be able to waive it by activating online.

Visit Hawaiian Telcom's website

or call 1-844-716-2785 for more information on contracts and money-back guarantees.

Go to provider

Customer experience

4.0

Installation is a little pricey (unless you order online)

The Verizon Fios TV professional installation fee is $99, and there’s no self-install option. However, online ordering and promotions often waive this fee, so you can save some money on your first TV bill. Apart from that, the other major setup costs are the router and the DVR. You'll need the $18-per-month router if you don't already have Verizon Fios internet, and the company recommends against using your own equipment.

Once installation is handled, most customers are happy with the service. Some wish they could pay less, but complaints about the mobile app and channel lineup are relatively rare.

Visit Verizon Fios's website

or call 1-833-970-0848 for more information on contracts and money-back guarantees.

Go to provider

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DIRECTV STREAM

0.0

(0)

5 Star

4 Star

3 Star

2 Star

1 Star

Hawaiian Telcom

0.0

(0)

5 Star

4 Star

3 Star

2 Star

1 Star

Verizon Fios

4.4

(32)

5 Star

50%

4 Star

41%

3 Star

2 Star

1 Star

Jacobfrom Marshall , IL

Verizon Fios Customer for 4+ years

Reviewed on: 8/16/2022

Love it great service

Enricofrom East Lansing, MI

Verizon Fios Customer for 1+ years

Reviewed on: 7/17/2022

i love the deals that verizon has given me through promotion, i've had to switch from xfinity to verizon and they go hand in hand with my phone plan and i pay less than before

Richard from Fairfax , VA

Verizon Fios Customer for 8+ years

Reviewed on: 6/25/2022

Selection is good. Prices are too high. Should have different packages to choose from.

Edwardfrom Joppa, MD

Verizon Fios Customer for 8+ years

Reviewed on: 6/23/2022

I get NO extra channels just basics and my bill is still to high. $123.88

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Endnotes and sources

(1) “Network Ratings 2022 Top Channels,” Variety. Accessed 2 February 2023.As an Amazon Associate, Switchful.com may earn commissions from qualifying purchases.

Endnotes and sources

(1) "Most-Watched Television Networks: Ranking 2022’s Winners and Losers," Variety. Accessed 4 April 2023.(2) "Fios TV Mobile," App Store. Accessed 17 October 2022.(3) "Fios TV Mobile," Google Play. Accessed 17 October 2022.