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Cox Communications vs. Sparklight Television plan comparison


Headshot of Kathryn Casna
Researched by
Kathryn CasnaSenior Staff Writer
Headshot of Bri Field
Reviewed by
Bri FieldAssigning Editor
Updated 3/2/23

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Cox
Staff rating
3.2
Customer rating
4.2
(40)

  • Plans starting at $20.00
  • 250+ channels
Sparklight
Staff rating
2.0
Customer rating
4.0
(1)

  • Plans starting at $35.00
  • 100+ channels
Cox
Staff rating
3.2

Good for bundling and premium channels, but not the best standalone value

Cox Communications is one of the most expensive cable TV providers on the market, especially when you consider all the hidden costs. But if you want sports and premium channels, have only one TV, and bundle with internet and other services, this provider could make sense for you.

What we like

  • Large number of premium channels
  • Tiered DVR storage and recording
  • Searches streaming apps too
What we don't like

  • Pricey plans and hidden costs
  • Padded channel lineup
  • No free DVR storage
Sparklight
Staff rating
2.0

Cord-cutting done wrong

You can get your minimalist, cord-cutting groove on with Sparklight’s no-frills plans, but you’ll pay for the privilege. You’re probably better off with a simple HD antenna, a live TV streaming service, or a traditional cable TV company.

What we like

  • No contract
  • Decent channel lineup
  • Low equipment rental costs
What we dislike

  • Expensive, with hidden costs
  • Light on features
  • High startup and breakup costs
Cox
Value
2.0
A padded TV lineup makes this already expensive provider less appealing

Cox Communications has two types of plans. Cox TV includes live TV and on-demand TV. Cox Contour adds the ability to connect streaming apps like Netflix and Amazon Prime to your TV and search their content using a remote. All plans come with a one- or two-year contract, after which you’ll be on month-to-month pricing, which is around $15/month more.

Although it looks like Cox has a ton of channels, its lineup (which varies by plan and location) is padded with up to 50 music channels. (1) Other than that, Cox delivers a decent—but not outstanding—channel lineup, and it’ll cost you more than other companies. You’ll get the most bang for your buck (and some sweet premium channels) with the Ultimate plan, but a Premium plan has plenty of channels for most people and the option to add inexpensive premium channels à la carte, which range from $5-$15 per. We don’t generally recommend the Starter plan because you can get most of its channels for free with an HD antenna, though its signal is less reliable than the coax TV that Cox provides.

Sparklight
Value
1.0
Now that's some expensive cord cutting!

Sparklight sounds like a company for cord-cutters—people who don’t want a traditional cable TV service at traditional cable TV prices. But when it comes down to it, you probably won’t save with Sparklight. If you want the same level of entertainment as a traditional cable company, you’ll pay more for it. If you want a minimal, no-frills plan, you’d be better off with a live TV streaming service like Sling or fuboTV.

Sparklight has just two plan levels. Economy Cable is barebones, giving you just 20 channels, while Standard Cable gives you 100—around what most competitors’ low-tier plans deliver. Unfortunately, you’ll pay mid-tier prices for low-tier service with Sparklight. While Sparklight has a decent (albeit short) channel lineup, many of the top-tier sports channels, like NFL Network and NFL Red Zone, are add-ons—at an additional cost.

Cox
Features
4.0
A great experience overall, despite an overrated remote

Cox offers some solid features that make for a great entertainment experience. Its DVR service uses cloud storage so you can access recorded shows anywhere with the Cox Contour app. How much storage you get (50–1,000 HD hours) and how many shows you can record at a time (1 to a whopping 24!) depends on your plan, which seems sensible to us. When you have more channels, there are more shows to record, right?

While at home with your TV, you’ll use Cox’s “award-winning” voice remote. We couldn’t find the specific award Cox claims it won. Instead, we found it hard to remember which “convenient” feature each of the four lettered buttons commanded (help, accessibility controls, sports, and delete or cancel).

Away from your TV, the Contour app lets you stream shows, schedule DVR recordings, and adjust parental controls. The only casting device that works with the app is Chromecast, though, so you can’t stream with a Roku or Apple TV. (2) Unfortunately, this means many customers won’t be able to use the Contour app to avoid paying for cable boxes for multiple TVs.

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Sparklight
Features
2.0
BYO streaming devices, upgrade for the privilege to DVR

Sparklight doesn’t have its own TV box or DVR gear (but you have to rent its modem if you don’t already have Sparklight internet service). Instead, it pairs its TV Everywhere streaming app with the features of your devices, like a phone or tablet, smart TV, or Amazon Firestick. So you use the remote that comes with that device. In short, Sparklight doesn’t provide much of an experience, but you can choose your own adventure depending on the devices you use.

Unfortunately, Sparklight doesn’t come with DVR service either—unless you add TV Plus to your Economy or Standard plan for around $12 per month. If you do cough up the extra cash for this service (which is typically free with other providers), you’ll get a decent 200 hours of cloud storage and the TiVo app.

Cox
Equipment and installation
3.0
Reliable equipment and average installation

Cox TV uses cable infrastructure to keep you reliably binging your favorite shows. Your first Contour box is free, and every additional one is $8.50/month. So if you have multiple TVs, you’ll have to rent more boxes.

If your house is already wired with cable jacks for all your TVs, self-install is a free, easy option. Professional installation varies by location but will run you around $75, which is pretty inexpensive. Learn how to choose between self installation or profressional installation.

Sparklight
Equipment and installation
2.5
Low equipment rental costs, high start-up rates

Sparklight relies on a cable-fiber hybrid infrastructure that makes it more reliable than satellite TV providers. Its TV service uses Wi-Fi internet, however, which can sometimes slow your binging due to interference from other devices, competing networks, and well, walls. That said, Sparklight promises great Wi-Fi (and a money-back guarantee). You’ll need your own smart TV or a device like an Apple TV or Amazon Firestick. And if you don’t have Sparklight internet, you’ll have to rent a special Sparklight TV modem ($10.50/month).

Getting started with Sparklight is a bit pricey. Professional installation is a steep $90. You can opt for self-setup, but that’ll cost you $30 (free with most providers). But professional installation might be the better choice. If you end up wanting a refund later, a technician will have to come out and attempt a professional installation or troubleshooting anyway. If the problem isn’t Sparklight’s fault (or your home isn’t wired properly), you’ll be out $90 for the visit and you won’t get your refund.

As an Amazon Associate, Switchful.com may earn commissions from qualifying purchases.

Cox
Sports and premium channels
4.0
Decent sports and premium options on a Preferred plan—or go for the gold with an Ultimate plan

Cox cable TV includes a decent sports lineup in its Preferred (mid-tier) and Ultimate (top tier) plans, but not its Starter (lowest-tier) plan. ESPN, ESPN2, Fox Sports, and the Golf channel are all included in a Preferred plan, and the Ultimate plan adds NFL Network, NFL Red Zone, the Tennis Channel, and the elusive MLB channel.

If you spring for the Ultimate plan, you’ll also get an extensive list of premium channels—including ten HBO, eleven Cinemax, five SHOWTIME, and nine STARZ channels—at no extra charge. If you want all the premiums, this top-tier plan is definitely your best bet! But if you want only a few, grab a Premium plan and add your faves when you check out. Unfortunately, Cox doesn’t let you add premium channels to a Starter plan.

Sparklight
Sports and premium channels
2.5
No frills unless you pay extra

Not surprisingly, Sparklight’s no-frills plans don’t include any premium channels. You can add them, of course, but they’re on the expensive side. Most packages are $19/month each, but you get a discount if you buy more than one. Your options include HBO (11 channels), Cinemax (9 channels), and STARZ (9 channels). A SHOWTIME/TMC combo (5 channels) is $10.99/month, which isn’t too bad. (1)

If you’re any kind of sports fan at all, you won’t be satisfied with the Economy Cable plan. Just skip it. A Standard Cable plan gives you two ESPNs, Fox Sports, the Golf Channel, and the Tennis Channel, to name a few. However, anything NFL is an add-on. And you’ll have to enjoy your crackerjacks with another provider, because MLB isn’t an option with Sparklight, even if you’re willing to pay for it separately.

Endnotes and sources
1. "Channel Lineup," Cox Communications. Accessed 11 October 2022.2. "How to Use the Contour App," Cox Communications. Accesed 11 October 2022.
Endnotes and sources
1. "Internet Speed Rate Card 8.25.22," Sparklight. Accessed 11 October 2022.
Cox Communications
4.2
(40)
5 Star
40%
4 Star
45%
3 Star
12%
2 Star
0%
1 Star
3%
L
Lynnfrom Olmsted Twp, OH
Cox Communications Customer for 8+ years
Reviewed on: 7/26/2022
I normally have no problems with the service, it is just they continue to raise the price and nothing gets any better in the TV or the internet.
C
Chrisfrom Ocala, FL
Cox Communications Customer for 8+ years
Reviewed on: 7/20/2022
I'm very happy with cox The only thing they could do better is to add more channels
R
Richardfrom Salina, KS
Cox Communications Customer for 8+ years
Reviewed on: 7/4/2022
The service has been pretty decent. The picture and audio quality is good. The service has been surprisingly reliable. It's rare when we have an outage. If there is an outage it doesn't take long for a repair person to come out, and fix the problem. I would like to see a better quality remote control system for their wall-mounted digital cable boxes. It's pretty east get out of range where the remote doesn't work. Also, I'd like a way to record programs, and be able to play the recordings on other devices. It makes a person wish that analog TV was still available.
F
Francisfrom Wethersfield, CT
Cox Communications Customer for 8+ years
Reviewed on: 6/22/2022
I like that they broadcast all channels in 1080 resolution and lower the bill
Sparklight
4.0
(1)
5 Star
0%
4 Star
100%
3 Star
0%
2 Star
0%
1 Star
0%
J
Jayfrom Grenada, MS
Sparklight Customer for 1+ years
Reviewed on: 8/17/2022
It's been a good value until the price went up
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