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Clearwave Fiber internet reviews

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Staff rating
Price: $65.00 - $85.00/moSpeed: 250Mbps - 1000 Mbps
staff review
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Headshot of Dave Schafer
Researched by
Dave SchaferContributing Writer
Headshot of Michal Ash
Reviewed by
Michal AshManaging Editor
Updated 5/16/23

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Strong value and performance from a smaller brand

Overall, we like Clearwave Fiber. It’s a speedy fiber provider with decent pricing and good customer service. Our main complaint is that it’s just not as competitive on the pricing as it could be. In general, though, we think people will be happy with Clearwave Fiber.

Hargray is now Clearwave

Clearwave recently acquired infrastructure from Hargray Fiber. Previous Hargray customers now receive their internet service through Clearwave Fiber.

What we like

  • Symmetrical speeds
  • Unlimited data
  • No contracts
What we dislike

  • Price hikes after 12 months
  • Relatively new, unproven company
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Before digging too deep...
Make sure Clearwave Fiber is available in your area.
Savings tip: Clearwave Fiber often has sign-up promotions for first-time customers. Call to ask a rep about current deals and discounts.
Check deals

Our expert assessment

Solid value and transparent pricing

Clearwave Fiber fares decently overall in the value department, in large part because fiber just tends to be a good value. With faster plans, like Fiber 1 Gig, Clearwave is competitive and the performance is excellent. This package offers 11.75 Mbps per dollar spent, compared to the Fiber 500 plan at 6.67 Mbps per dollar. Although the latter is cheaper per month, you can clearly see how you get more for each dollar spent with the top-tier plan.

However, compared to competitors like AT&T, Clearwave is definitely more expensive. This difference is more pronounced with the lower-tier packages, where you get a lot more for your money with other providers.

It’s not all bad news, however. You do get unlimited data on all the plans by default—some providers, notably Xfinity, charge quite a lot for this. The equipment costs are also low, at $10 per month.

Additionally, while the price does increase after 12 months, the bump is relatively small at just $15 per month. Clearwave is very up front about this, which is a refreshing change—normally we have to dig to find out how much a plan’s price will increase after promotional periods end.

Pricing details vary by location. Visit
Clearwave Fiber's website
or call to speak with a rep.
See pricing
Fast fiber speeds and unlimited data

Clearwave Fiber does better in the performance department. Speeds are fast—up to 1 Gbps—and all the fiber plans offer symmetrical speeds. This means the download and upload speeds are the same.

With something like cable your upload is normally about 10% of your download speed, if that. This helps a lot with live streaming, video calls, and sharing large files like videos.

As for reliability, fiber is generally pretty solid. However, Clearwave is a newer company, so it’s hard to say how well the service will hold up. Here’s what we can say: in some markets, Clearwave has taken over Hargray’s fiber services, which we have found to be somewhat unreliable in the past. Hopefully Clearwave makes improvements for customers going forward.

Available speeds vary by location. Call to speak with a Clearwave Fiber rep or
go to its website.
Equipment and installation
No surprises here

Clearwave Fiber offers what it calls the Clearwave Fiber Router. Combined with a whole-home Wi-Fi system and a smartphone app, customers are promised wall-to-wall coverage and a slew of features to help make the experience better. These include individual profiles for people and rooms, bandwidth tests, guest networks, and parental controls. That’s a pretty solid package for $10 per month.

Installation is the typical fiber deal—you’ll need a tech to come out and install the Optical Network Terminal (ONT), which is basically the modem for your fiber network. After that, you can either use Clearwave’s router or bring your own. There’s a $99 installation fee, which is pretty standard.

Equipment and installation options can vary widely depending on
Clearwave Fiber plans
available in your area.
View plans
Customer experience
Quick and helpful service

Since Clearwave is fairly new, the customer experience is a bit of a question mark. We’ve not seen a ton of user comments about the provider, but the few we have seen have been generally positive, citing good reliability, lack of data caps, and local customer support. This includes both former Hargray customers as well as new Clearwave customers.

Post by u/Mr_seaport
clearwave fiber

Is clearwave fiber any good?

Most helpful response

We've had Clearwave Fiber (formerly Hargray until it was bought out iirc) for over a year with no complaints. Down time has been much less than Comcast and Century Link. I'd recommend working through a rep so you can have a point of contact.

Post by u/rroseyyx
Who is the best internet service provider in the area? The worst?
Most helpful response

They sold to Clearwave and are now called Clearwave Fiber. They still have no caps and local support; however, you need to take precautions if you sail in choppy waters.

I still strongly recommend them.

Additionally, while the company’s website lacks self-help options, we chatted with customer service reps several times and were able to consistently get a response within a minute or two. The reps were direct, helpful, and friendly, and we appreciated the speed of the responses.

Visit Clearwave Fiber's website
or call for more information on contracts and money-back guarantees.
Go to provider
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