CenturyLink’s cheapest plan is $30 for 200 Mbps of fiber internet, and its most expensive plan is $70 for 1 gig. However, if you have CenturyLink DSL, your cost will be about $50. How much speed that buys you will vary widely depending on where you live. You could get anywhere from 5 Mbps to 140 Mbps—which is a huge difference!
Most households will find that CenturyLink’s 200 Mbps plan is plenty fast enough. But if you live alone or your family doesn’t do a lot of streaming or online gaming, then a DSL 50 Mbps plan could be just fine.
CenturyLink scored 4 out of 5 for value because, overall, the fiber plans provides more speed per dollar than most internet providers. CenturyLink has cheaper fiber plans than most at the 200 Mbps range, but its fastest plans are around the same price as competitors. It’s cheaper than AT&T, but more expensive than Google Fiber. Often, the fastest fiber plans (1 gig and faster) are the most expensive internet plans on the market, but you get a lot of value since the dollar per Mbps is usually higher.
Meanwhile, CenturyLink DSL plans cost about the same as competitors like Frontier. DSL is rarely the cheapest option—except in rural areas where fixed wireless isn’t available. That’s because your only other option is likely to be satellite, which is the most expensive type of internet. But if you live in a city or a suburb, you’ll probably find cheaper cable or fiber internet.
We gathered and analyzed over 70 reviews from current CenturyLink customers, and we saw a trend when it comes to cost. Most people think that CenturyLink has decent prices. However, some customers want to see more value—in the form of better reliability and faster speeds.
General Disclosures:Service Terms and Conditions - The terms and conditions governing the services and products you have selected are described below. Depending on the services and products you purchase from CenturyLink, you also may receive additional information after placing your order, such as fulfillment materials, click-through acceptances, or other usage guidelines, that will contain additional, relevant information applicable to your selected services and products. The terms and conditions below contain provisions applicable to the listed services and products, including, among other things, mutual confidentiality, your required indemnification of CenturyLink, CenturyLink's limitations of liability, and CenturyLink's disclaimers of warranties.High-Speed Internet services are provided by the CenturyLink company offering such service to your service location according to the CenturyLink High-Speed Internet Subscriber Agreement posted to www.centurylink.com/legal, incorporated by this reference. Customers must accept this Agreement prior to using the service. See www.centurylink.com/internetpolicy for additional information on CenturyLink's network performance.Billing Disclosure - CenturyLink bills for services one-month in advance. On your first bill, you will see prorated charges from the date the service starts to your next billing cycle, plus one full month of charges. As a result, your first bill will be higher than future bills.
CenturyLink scored 4 out of 5 on equipment and installation because overall, you get more bang for your buck here. Equipment prices are about average, but you get some great eero gear. Installation is a little on the expensive side, but it’s not the highest we’ve seen. With most providers, professional installation usually runs between $75 and $100, and CenturyLink is right at the top of that. Most providers alo offer a free self-setup option, and this is where CenturyLink blows it: you’ll pay $15 to do the work yourself.
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Depending on where you live, you could get free professional installation or unlimited data without a contract. Generally, these deals are available only on fiber plans, so if you’re stuck with DSL you’re also stuck without these perks.
In addition to internet, CenturyLink also offers home phone service. You can add phone service to your internet plan for around $30–$40 per month, which is on the expensive side for phone service.
CenturyLink also advertises TV service, but it doesn’t provide that on its own. Instead, you can buy satellite TV from DISH or DIRECTV through CenturyLink. The DISH deal gives you a $20 per month discount while the DIRECTV deal is about the same price as buying DIRECTV separately, but you’ll get a free Genie HD DVR upgrade.
CenturyLink doesn’t have contracts on any of its plans, so leaving is no big deal. There are no early termination fees to worry about. The only thing to consider when canceling CenturyLink is that your price is locked in when you first sign up, so if you leave and come back, you may end up paying more for the same service.
CenturyLink participates in the Affordable Connectivity Program, which helps low-income households, people living on tribal lands, and some community organizations get low-cost internet. CenturyLink’s program allows you to apply your $30–$75 discount straight to your plan each month.
Learn more about getting free or low-cost internet.