Spectrum TV is good if you’re bundling and on a budget, and we love the $500 contract buyouts. Better yet, Spectrum doesn’t force you into a contract, so you can give the cable TV service a try with relatively little risk. We don’t love the low channel count, and it’s a bummer that you can get 4K programming only if you also have home internet (and upgrade your DVR to an Apple TV box).
WOW! (short for Wide Open West) offers a compelling case for switching to internet-based TV. You get a solid channel lineup at a great rate, all using top-notch Wi-Fi gear from eero—provided you’re willing to have a chillier relationship with your DVR and you don’t mind beta-testing the WOW! tv+ app.
Spectrum TV is a good choice for basic TV viewing on a budget, especially if you bundle with home internet. You get more than 125 channels with TV SELECT and more than 140 channels on MI PLAN LATINO, but those are your only package options. It’s a decent channel-per-dollar ratio, and Spectrum says all its channels are broadcast in HD. These basic packages include your local networks plus a range of options for news, entertainment, and sports. You’ll need add-ons for international programming, premium sports, and premium education and entertainment.
We love that Spectrum TV doesn’t require contracts and even pays to buy you out of another contract, and we like its upfront pricing structure. Compared to other live TV options, it’s easier to pay only for what you actually watch. However, add-ons get pricey in a hurry and you’ll pay even more for your cable boxes and DVRs. Plus, there’s virtually no way out of a local broadcast fee, which tops out at more than $22 per month. Worst of all, that low base price will increase in the range of $20–$30 per month after your first 12 months. Competing services have much bigger second-year price jumps (we’re looking at you, DIRECTV and Astound TV), but we still wish Spectrum would end the practice.
With WOW! tv+, you can watch live TV or on-demand content, record your favorite shows, and use streaming apps like Netflix—all over WOW!’s Wi-Fi. You need to order a WOW! internet plan with a speed of at least 100 Mbps (which is inexpensive) and at least one WOW! tv+ box (which is included in most plans).
Most of WOW!’s channel lineups are decent. The Small TV plan has only 30 basic channels, but you get 120+ channels with a Medium plan and 185+ channels with a Large plan, plus 50 Music Choice channels. (1) You won’t get any premium channels (you have to add those separately), but with a Large plan, you get more sports (NFL Network and NFL Red Zone), music (CMT and MTV), and kids’ channels (all the Nickelodeons). At around $10 per month more, it’s definitely worth considering.
Spectrum TV is pretty bare-bones when it comes to features. It uses HD receivers from a handful of companies, but none are very impressive and there’s no way to control which one you receive. The no-frills remote has controls for channels, a TV guide, and your DVR (if you pay extra for the service). It’s functional, but not nearly as good as the DVR setups you’ll get with satellite TV providers. We don’t love that you have to pay around $10 extra each month for DVR and even more for cloud DVR. Additionally, the HD receivers can handle only 1080p. You can get around that by using the included streaming service in 4K on a different device, but that feels like unnecessary hassle.
Rather than create its own high-tech DVR, Spectrum offers a payment plan for a 4K Apple TV that’s preloaded with the Spectrum TV app. You can also use your own Apple TV or buy theirs up front, but the Apple TV option requires internet access. It’s the best way to access 4K programming with Spectrum, but it ends up being a little more expensive than the competition’s top-of-the-line DVRs.
If you end service before you pay your Apple TV off, you’ll be charged the complete price for the device. It’s not a bad deal if you’re already in the Apple ecosystem and have multiple streaming services in addition to cable TV, but it’s not a huge value add for a lot of users.
The WOW! tv+ box and remote are pretty standard, and you can find content and set up DVR recordings using voice commands or navigating through a guide. The downside is that all three of WOW!’s plans come with 50 hours of DVR cloud storage, which is pretty low. You can jump up to 100 (for about $20 per month) or 200 (for about $30 per month) hours, but that’s a steep charge when some competitors include 1,000 hours in their top-tier plans.
The best way to use the WOW! tv+ app is with an Amazon Firestick. Its Android and iOS apps are in beta, which means they’re still working out some of the kinks. The apps have a pretty low rating on both Android and iOS (2, 3), which is a bummer. If you end up throwing your phone across the room in frustration, you can circumvent the app altogether by going to an individual channel’s website and logging in with your WOW! credentials. But you might still end up frustrated—and watching your shows through a cracked phone screen.
Spectrum’s equipment isn’t the best. You can’t choose which set-top receiver you get, and you have to pay extra to rent a DVR and even more for cloud storage. You can buy an Apple TV 4K from Spectrum, either in monthly installments or as a lump sum, but will pay extra for DVR services, which are available only over the cloud.
Installation isn’t top of the line, either. Spectrum doesn’t list its installation fees publicly, but many customers report a $50 charge for professional installation. We’ve also heard of a charge for self-installation. That price isn’t too high, but we don’t like the idea of paying for an installation when you do the work yourself. Waiting for a free installation promotion or calling to order over the phone is the best way to wriggle out of these fees.
Since WOW! tv+ uses WOW! Internet, you need Wi-Fi gear. WOW!’s modem is free for your first year ($14/month after that), and its eero Wi-Fi system ($9.99 per month) is reasonably priced to rent. It’s also some of the best, most reliable Wi-Fi gear we’ve seen. WOW!’s TV boxes can get pricey if you want more than one ($10 per month), but since you can use WOW! tv+ with Amazon Firesticks, you shouldn’t need more than one box to get your shows on multiple TVs. You just need multiple Firesticks ($29.99 and up), but these will be one-time purchases instead of a monthly rental rate.
Self-setup is free and fairly easy, but you can hire a pro to come by and get you set up for $75.
Sports are one of the main reasons to pay for live TV, and you can catch a lot of games in HD with Spectrum TV. Channels like ESPN and ESPN2 come included with the standard packages, and you can pay an extra $6 each month for a sports package that includes NFL RedZone, MLB Strike Zone, and Golf Channel. For around $100, you can add MLS DIRECT KICK or MLB EXTRA INNINGS.
There’s no way to watch every NFL game under the sun like you can with DIRECTV, but we like that Spectrum rolls its regional sports fee into its broadcast fee. Compared to Xfinity, you’ll pay about $10 less in broadcast and sports fees every month.
For movies and entertainment, Spectrum’s add-on prices are on par with the competition. You can choose HBO Max, SHOWTIME, STARZ, CINEMAX, THE MOVIE CHANNEL, or Epix, and everything’s in HD. There are fewer available add-ons than with Xfinity or either satellite provider, but Spectrum has the basics covered.
You won’t see promotional pricing on any of the premium channels like you will with the competition, but we aren’t mad about it. Those promotions mostly amount to hidden charges a few months into the contract, and we applaud Spectrum for being more straightforward.
Read our expert guides to learn more about how to watch MLB, how to watch the NFL and the top cheap providers we tested.
WOW! tv+ doesn’t include premium channels in any of its plans, but you can add them to a Medium or Large plan for $11–$19 per month. We’ve seen STARZ and Cinemax for as little as $5 per month with some providers, so we’re a little bummed about WOW!’s pricing, but it’s not a deal-breaker.
When it comes to sports channels, you win some and lose some. You get the Tennis Channel in a Medium plan, whereas some providers only include it in their top-tier plans. NFL Network and NFL RedZone are both included in the Large plan, which is hit or miss among competitors. However, WOW! tv+ strikes out completely when it comes to the MLB channel, and there’s no way to get NFL SUNDAY TICKET.