Staff rating

2.5

Customer rating

0.0

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Plans starting at $9.99

n/a channels

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Staff rating

3.8

Customer rating

4.2

(156)

Plans starting at $19.99

10+ channels

Go to provider

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Staff rating

2.5

ESPN+ has extra sports at an extra cost

We loved how much extra sports content ESPN+ served up, but we couldn’t get around pay-per-view fees or regional blackouts. ESPN+ won’t replace our other live streaming services or help us cut the cord, but it makes for a great add-on. Superfans will love it. Everyone else? Maybe not so much.

What we like

National and international sports
Live game stats
Sports content variety

What we dislike

Bad for cord-cutters
Frequent price hikes
No free trial/version

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Staff rating

3.8

One of the top cable TV options on the market

Xfinity TV offers a lot of features and strong channel prices, as well as powerful internet to bundle up with. High fees hamper the experience, but Xfinity remains one of the best cable TV options on the market—and it’s also one of the most widely available.

What we like

Extensive availability
Reasonable pricing
Good bundle options

What we dislike

Premium entertainment costs extra
Lots of fees
Low channel count on cheapest tier

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Value

1.0

ESPN’s monopoly on tons of sports content gives it free rein for hidden costs

ESPN has a history of making it expensive to be a sports fan, and ESPN+ carries on the tradition. Since its launch in 2018, the monthly price has doubled from $5 to $10, and it comes with a ton of hidden costs many fans don’t see coming. For starters, you won’t get any actual ESPN channels, so if you sign up hoping to get ESPN1, 2, or 3, or other channels like ESPN U, Longhorn, SEC, or ACC, you’ll be disappointed. Technically, you can watch these channels from ESPN+, but you’ll still have to log in with credentials from a cable TV or other streaming provider that has these channels. Cord cutters take note: you’ll still have to pay for live TV.

Speaking of needing more credentials, you won’t get around regional sports fees or blackouts—nor will you get a discount on pay-per-view events, like numbered UFC matches. If you’re hoping ESPN+ will save you money on sports entertainment, you’re in for a rude awakening—especially since ESPN+ doesn’t have a free trial.

In ESPN+’s defense, it has some great content (and a monopoly on most of it). You’ll get a ton of top-notch sports documentaries, news, and commentary shows. You’ll get some live professional and college events, including football, basketball, baseball, soccer, golf, tennis, hockey, MMA, and more. Some games even come with live stats and analysis when you watch them with the ESPN app. An ESPN+ subscription also gives you access to multiple daily articles so you can read about last night’s game even if you missed it. But there’s little chance ESPN+ will be your one and only source of sports content simply because it's unlikely to have all your team’s games. It’s probably best as a supplementary service for superfans, not a replacement for other live TV streaming services.

Our advice? Bundle your ESPN+ subscription with Disney+ and Hulu for a total cost of $13 per month ($20 with ad-free Disney+ and Hulu), then grab a low-cost live TV streaming service like fuboTV. You’ll pay around what you would for traditional cable while getting all the sports you could want, plus content for everyone else in your household too.

Value

3.5

Affordable packages meet high fees

If you look at package rates alone, Xfinity is one of the cheapest TV providers out there—prices are low, and while the channel count isn’t the highest, it’s got all the most popular channels (1) covered. However, a slew of additional fees causes the monthly price to be quite a bit higher than advertised (it wouldn’t be a stretch to see $60 or more in fees on your TV bill, in addition to the package price). Ultimately, while the service itself is a solid value, it’s going to end up costing you.

Content

3.0

Something for everyone—except fans living in blackout areas (which is nearly everyone)

ESPN+ has tons of live (and replay) sports to stream, including NFL, UFC, multiple international soccer leagues, the US Open, PGA, X games, NHL, and a multitude of college sports, to name just a few. This service even helped us discover the rising Indian sport kabaddi, which is like watching adults on the playground at recess. It’s just delightful. You’ll also get a metric ton of documentaries like the 30 for 30 and E60 series, which cover everything from Payton Manning’s life story to the history of boxing. There’s even an entire series following the Savannah Bananas, a team putting an entertaining spin on baseball (seriously, check out Banana Ball).

Unfortunately, if you’re hoping to get around regional sports fees or blackouts to watch your favorite local teams, ESPN+ won’t help you there. You have to share your location to watch certain games. And depending on the rules in your area, there’s a good chance you’ll still need to add your login credentials from a cable TV provider or another live TV streaming service like fuboTV or Sling TV to catch the big game.

The worst offense, however, is ESPN+’s hidden UFC costs. Although the ESPN+ website touts “unrivaled UFC access,” you’ll still have to cough up a whopping $75 for each pay-per-view Fight Night game on top of your ESPN+ subscription. That’s a jab to the faces of MMA fans if we ever saw one.

Features

4.5

One of the best DVR systems available

Xfinity offers the X1 DVR system, which is one of the best all-around DVRs on the market. It’s easy to use and offers a substantial amount of storage—up to 300 hours of HD video. The only unfortunate thing about the X1 system is that you need to order at least two set-top boxes to get an X1—the first box will just be a basic DVR without the advanced features and voice control. That said, many users will want at least one box for the living room and one for the bedroom, so this shouldn’t be too steep of a barrier to entry.

The standard X1 system comes with a sleek charcoal-colored remote with small buttons, but the company also offers a large remote with optional wrist-strap for customers who need the extra accessibility.

Xfinity also offers the Xfinity Stream app, which gives you access to your entire channel lineup, plus on-demand content and your DVR recordings, on any device. Xfinity Stream works on iPhone, iPad, and Android devices, and it’s a great way to stay up-to-date with your favorite shows while you’re traveling (or just waiting in line).

Features

3.0

Some cool sports features, but not enough streaming features

In addition to adding exclusive content to the regular ESPN app and browser experience, ESPN+ adds the ability to read exclusive articles and join fantasy leagues for multiple sports. On the app, we liked that some events provided game stats and other graphics before the video when our devices were in portrait mode. It helped longtime fans get a fast glimpse of the game while multitasking, and helped the non-fans among us learn about a new sport.

Beyond that, ESPN+ doesn’t have as many features as other live streaming services. There’s no DVR capability, so if you miss a live game and ESPN removes the replay, it’s just gone. We were able to download some of the documentary content to watch offline, but no actual events. It was useful for calming our sports cravings on the go, but it wouldn’t satisfy us on an hours-long road trip or flight. The good news? ESPN+ says you get up to three simultaneous streams—but we were able to get five going at once without anyone getting kicked off. Looks like ESPN accidentally left some hidden value on the table, and we’ll take what we can get.

Equipment and installation

4.0

Affordable, flexible installation options

Xfinity offers both professional and self-installation options. Having a pro come by costs less than $90, which is less than many other providers. The self-install kit is free of charge, though you may pay for shipping and handling. We generally recommend self-installation whenever possible, both because it’s cheaper and because you can do it on your own time.

Aside from the installation fee, you’ll need to determine how many DVRs you want for your home prior to installation. You don’t have to pay for them up front, and you can always add more later, but ideally, you’ll have the right number of boxes from the outset, so you can just start enjoying your new TV service.

Usability

3.0

Combining ESPN and ESPN+ into a single experience was hit-or-miss

ESPN+ builds on the features of the regular (free) ESPN experience. So if you’ve already had the ESPN app, ESPN+ simply adds another tab for its exclusive content. The browser experience is a similar tacking-on of ESPN+ content. That meant we got all the regular ESPN features we were used to, but it was also frustrating to use compared to dedicated streaming apps.

In some formats (like our Chromecast and Samsung smart TVs), getting properly logged into the ESPN+ experience was confusing, because it wasn’t obvious which experience we were logging into: ESPN+ or regular ol’ ESPN. But after a few false starts, we got it working. Unfortunately, the lack of a Live/Replay section made life hard again. To find the kabaddi game we were looking for (a sport which is rarely in the Featured section), we had to dig around in the Browse tab for the correct league (Pro Vivo Kabaddi) to find it.

Fortunately, watching ESPN+ on a browser was easy. We logged in to see the familiar ESPN website with an added ESPN+ bar at the top with all our premium content. The tabs helped us find featured content, documentaries, and live and replay events, or we could hit the Browse tab to choose a specific sport or league. However, the Tools tab left us confused. It took us to an ad for fantasy leagues, then prompted us to sign up for ESPN+... which we clearly already had. It tried to push us into an annual subscription, and when we selected “Skip and get started,” it just took us back to the ESPN+ home screen. We were able to get onto a fantasy league using the Fantasy tab in the top (regular ESPN) navigation bar, which made the Tools tab seem completely pointless.

The app experience was so-so. There was no “Continue watching” section (though the browser version has it), so we had a hard time picking up live where we left off. And switching between the app and the browser was annoying because ESPN+ didn’t remember our progress across platforms. It started up back at the beginning, and we’d spend several minutes trying to find our place again. Ugh.

Sports and premium channels

3.5

Good selection, unpredictable prices

Xfinity has all of the premium channels you could want, including HBO Max, SHOWTIME, STARZ, Cinemax, EPIX, and more. Prices for these add-ons vary from around $5 per month to around $15 per month.

Xfinity also has a healthy selection of sports channels available, including ESPN, the Golf Channel, the Tennis Channel, MLB Network, the Olympic Channel, and many more. It’s worth noting that with sports, the selection does differ slightly between packages, so while the higher-tier plans offer more sports channels, you actually give some up in the process—just pay close attention to make sure you’re still getting the networks you want!

If the sports coverage isn't up to snuff, you may be in luck! Check out our expert resources on how to watch pro baseball, how to watch NFL games, how to watch hockey, and more.

Endnotes and sources

1. "Most-Watched Television Networks: Ranking 2022’s Winners and Losers," Variety. Accessed 1 March 2023.

ESPN+

0.0

(0)

5 Star

4 Star

3 Star

2 Star

1 Star

Xfinity

4.2

(156)

5 Star

44%

4 Star

37%

3 Star

14%

2 Star

1 Star

Donfrom Windber, PA

Xfinity Customer for 8+ years

Reviewed on: 6/30/2022

great price, great customer service

Stevenfrom York, PA

Xfinity Customer for 8+ years

Reviewed on: 6/29/2022

They keep raising prices every few months and the service keeps getting worse. They still have a lot of work to do when it comes to customer service. Equipment and infrastructure needs to be maintained and improved. Features don't always perform as described.

Miguelfrom Coon Rapids, MN

Xfinity Customer for 1+ years