Staff rating

3.7

Customer rating

3.9

(81)

Plans starting at $48.99

350+ channels

Go to provider

See all reviews

Staff rating

4.1

Customer rating

3.7

(22)

Plans starting at $15.00

420+ channels

Go to provider

See all reviews

Staff rating

3.7

DIRECTV offers the best of sports and entertainment in HD

DIRECTV is our top choice for regional sports networks and offers channels for every appetite, but watch for price hikes, second-rate DVR tech, and hidden fees.

What we like

Exceptional sports lineup
Crystal clear 4K picture
Installation included with activation fee

What we dislike

Big price hike in year two
Steep early termination costs
Lots of hidden fees

See full review

Staff rating

4.1

Huge value for internet-based TV

Optimum offers exceptional value. You get tons of channels, a solid DVR, and a good selection of sports and premium channels for a very reasonable price. Despite some additional fees, Optimum is an excellent choice.

What we like

No contracts
High channel count
Excellent value

What we dislike

Some areas can't get fiber internet
High fees
Second-year price hikes

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Value

3.5

Phenomenal lineup of channels and games, but watch for hidden fees and price hikes

DIRECTV’s satellite service is a solid choice for viewers who don’t have access to cable TV or fast internet, and it’s the only way to catch every Sunday NFL game. However, its high prices, required two-year contract, and steep second-year price hikes (up to $70 per month) make it a poor fit for budget-conscious shoppers.

Starting with DIRECTV’s first-tier subscription, you get access to HGTV, cable news, Nickelodeon, and ESPN. That basic offering starts at about the same price as its biggest competitor, DISH. For around $10 more each month with DIRECTV, you also get one season of NFL SUNDAY TICKET. But compared to both satellite and cable TV competitors, DIRECTV gets expensive fast.

With DIRECTV’S top offering, PREMIER, you get more than 340 channels. That’s more channels than you can get through most other cable or satellite services and more channels per dollar. You might not care about all the channels—specifically the music and advertising ones—but there’s sure to be something for everyone. You’ll pay extra for sports add-ons, but prices for these extras are on par with the competition.

Value

4.5

Optimum TV offers a lot for the money

Optimum TV offers excellent value, whether you live in an area that gets only cable internet or one wired for fiber-to-the-home. Internet-basedTV packages are available for as little as $30 per month (for basic TV), while the higher-tier plans offer high channel counts for the price. There are as many as 420+ channels available—one of the highest channel counts of any provider.

All those channels aren’t just for show, either. The lineup includes all the most popular networks, including CBS, NBC, ESPN, HGTV, Univision, and History. Finally, the internet service is also a fantastic value, offering faster speeds for the money than many competitors.

There's a 2-year price lock on most plans, which is great! Prices go up in the third year of TV service, though, and the company doesn't say by how much. We've heard customers complain about price hikes in the range of $85–$115, though, and that's just for TV. Since you also need internet, your price could balloon by $200 per month by year three.

You may be able to save on your bill by calling in and threatening to switch to a competitor, so we recommend it!

Features

3.0

Intuitive Genie HD DVR can record five shows at once, but no Netflix or voice control

DIRECTV’s Genie HD DVR receiver is everything you’d expect from a premium cable TV or satellite service. It can record five channels at once and store up to 200 hours of HD content. That’s not quite as many channels as with the latest DISH Hopper 3 DVR, and you also get less storage capacity than with almost any live TV streaming service we tested. But unless you need to record a ton of content or several channels at once, DIRECTV’s tech should be adequate.

The included backlit remote comes with all the controls you expect for finding, recording, and selecting channels. It doesn’t come standard with voice control, but it’s possible to set that up if you have one of Amazon’s Alexa device s. You also won’t be able to watch streaming services like Netflix and Hulu on your Genie, but that comes standard with DISH.

DIRECTV reports 99% signal reliability (virtually the same as DISH), but if you live in an area with a lot of storms or other interference, it’s possible for your signal to drop out. If that happens, you can still access your DVR, find on-demand content, or stream online. You can also stream away from home using the DIRECTV app on your iPhone or Android.

Features

4.0

A solid DVR, but fees for storage

Optimum’s Cloud DVR system offers up to 150 hours of storage for your favorite shows and movies, and you can record up to 15 shows at the same time—perfect for large families or households with lots of roommates. The system comes with all the modern features we expect from a DVR: voice control, an Apple TV app, support for streaming services, and more.

You can also access your DVR and on-demand content from your iPhone, iPad, or Android device with the provider’s app. Our only gripe is that the DVR storage is costly—more than $20 per month for the full 150 hours, in addition to the fee for renting the box. You'll also be charged a DVR service fee for every set-top box you rent.

Equipment and installation

3.5

Satellite install and first DVR included, but extra receivers will cost more

Professional installation of your new DIRECTV satellite dish is included with your subscription and $19.95 activation fee, but you’ll have to schedule an appointment with a local technician. DISH also includes installation at no extra cost, but traditional cable TV providers can charge $50–$100 or more, even if you do the work yourself. Included installation is a big benefit, but you’ll pay for it in the long-run over the course of your two-year commitment.

Rental of your first Genie HD DVR receiver is included with your subscription, but you may have to pay up to $25 every month to use the HD DVR. You will also be charged $7 per month (plus activation fees) to rent additional mini receivers or to upgrade to the wireless version of the Genie HD DVR. Check the fee schedule from DIRECTV for a complete breakdown.

In comparison, DISH charges about the same for additional receivers and about $10 less to connect your DVR every month. Most cable companies also charge a DVR connection fee, but the DIRECTV DVR fee is one of the highest we found.

Equipment and installation

4.0

Premium installation with a premium price

Optimum gives you the first set-top box for free, but you'll be charged an additional $10 per month each if you want to upgrade to an Apple TV or lease additional boxes. The equipment itself is more-or-less on par with other providers and should serve most users just fine.

Installation is a little complicated to explain, although the actual appointment should be simple enough. There are two cost structures for installation: one for customers who order online, and one for those who don’t.

If you order online, standard professional installation is free, or you can pay around $60 for a premium installation service if you want the technician to help set up your devices and walk you through using the service. If you don’t order online, these standard installation costs about $100 and premium installation costs about $150. You can also get an Optimum self-installation kit, which is a nice option if your home is already wired for service.

Sports and premium channels

5.0

Catch every SUNDAY NFL game and tons of movies and shows

DIRECTV is the only way to get NFL SUNDAY TICKET, at least through the end of this season, and it offers more regional sports coverage than the competition. That’s a big win! It offers premium packages for MLB, NBA, and international sports as well, but you’ll pay extra. You can also get a wide variety of college games, but it might be easier with DISH than with DIRECTV.

For the best of the best in entertainment and solid foreign language coverage, DIRECTV has you covered. If a particular channel isn’t included in your package, there’s a good chance you can add it for a fee. You even get the first three months of top movie channels included with the second and third tiers—just don’t forget to call and cancel or you’ll be charged premium fees.

Sports and premium channels

4.0

A good selection of add-ons

Optimum offers all the expected premium channels, with the exception of EPIX, and prices are about average. Some packages also include premium channels in the price: the Premier package, for example, includes HBO Max, SHOWTIME, and STARZ.

Optimum also offers a Sports Pack, which includes more than 20 popular channels for $15 per month. You get NFL Network, NFL RedZone, NBA TV, the Golf Channel, and more. The higher-tier packages also include a number of channels by default—sports aficionados should opt for at least the Select TV plan to get the best selection.

If Optimum's offerings aren't quite right, you're in luck! A lot of games and matches are now available via streaming or over the air. Find out how to watch the MLB, how to watch pro football, and how to watch the NHL.

Endnotes and sources

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Endnotes and sources

DIRECTV

3.9

(81)

5 Star

35%

4 Star

40%

3 Star

16%

2 Star

1 Star

Larryfrom Rancho Palos Verdes, CA

DIRECTV Customer for 4+ years

Reviewed on: 7/17/2022

I get what pay for - literally.

Richardfrom Nebo, NC

DIRECTV Customer for 8+ years

Reviewed on: 7/12/2022

good service cost is little high

Williamfrom Sylvania, GA

DIRECTV Customer for 4+ years

Reviewed on: 7/2/2022

THE SIGNAL DOES NOT HOLD UP DURING BAD WEATHER

Isabellafrom Centreville, AL

DIRECTV Customer for 8+ years

Reviewed on: 6/28/2022

cost too much for the value of the programing

Optimum

3.6

(22)

5 Star

27%

4 Star

32%

3 Star

27%

2 Star

1 Star

Edwardfrom Manalapan , NJ

Optimum Customer for 4+ years

Reviewed on: 8/15/2022

Service is good but we lost channels in the last change of offers

Joann from Fairfield , CT

Optimum Customer for 8+ years

Reviewed on: 7/14/2022

Too expensive. Difficult to contact by phone

David from Hackensack, NJ

Optimum Customer for Less than a year

Reviewed on: 7/2/2022

My optimum bill is included in the rent.I use it mostly for the wifi. I like to use the Amazon firestick as it offers first run movies.i don't think that there is any way to improve on that.

Katfrom Bronx, NY

Optimum Customer for 1+ years