Cox Communications is one of the most expensive cable TV providers on the market, especially when you consider all the hidden costs. But if you want sports and premium channels, have only one TV, and bundle with internet and other services, this provider could make sense for you.
Xfinity TV offers a lot of features and strong channel prices, as well as powerful internet to bundle up with. High fees hamper the experience, but Xfinity remains one of the best cable TV options on the market—and it’s also one of the most widely available.
Cox Communications has two types of plans. Cox TV includes live TV and on-demand TV. Cox Contour adds the ability to connect streaming apps like Netflix and Amazon Prime to your TV and search their content using a remote. All plans come with a one- or two-year contract, after which you’ll be on month-to-month pricing, which is around $15/month more.
Although it looks like Cox has a ton of channels, its lineup (which varies by plan and location) is padded with up to 50 music channels. (1) Other than that, Cox delivers a decent—but not outstanding—channel lineup, and it’ll cost you more than other companies. You’ll get the most bang for your buck (and some sweet premium channels) with the Ultimate plan, but a Premium plan has plenty of channels for most people and the option to add inexpensive premium channels à la carte, which range from $5-$15 per. We don’t generally recommend the Starter plan because you can get most of its channels for free with an HD antenna, though its signal is less reliable than the coax TV that Cox provides.
If you look at package rates alone, Xfinity is one of the cheapest TV providers out there—prices are low, and while the channel count isn’t the highest, it’s got all the most popular channels (1) covered. However, a slew of additional fees causes the monthly price to be quite a bit higher than advertised (it wouldn’t be a stretch to see $60 or more in fees on your TV bill, in addition to the package price). Ultimately, while the service itself is a solid value, it’s going to end up costing you.
Cox offers some solid features that make for a great entertainment experience. Its DVR service uses cloud storage so you can access recorded shows anywhere with the Cox Contour app. How much storage you get (50–1,000 HD hours) and how many shows you can record at a time (1 to a whopping 24!) depends on your plan, which seems sensible to us. When you have more channels, there are more shows to record, right?
While at home with your TV, you’ll use Cox’s “award-winning” voice remote. We couldn’t find the specific award Cox claims it won. Instead, we found it hard to remember which “convenient” feature each of the four lettered buttons commanded (help, accessibility controls, sports, and delete or cancel).
Away from your TV, the Contour app lets you stream shows, schedule DVR recordings, and adjust parental controls. The only casting device that works with the app is Chromecast, though, so you can’t stream with a Roku or Apple TV. (2) Unfortunately, this means many customers won’t be able to use the Contour app to avoid paying for cable boxes for multiple TVs.
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Xfinity offers the X1 DVR system, which is one of the best all-around DVRs on the market. It’s easy to use and offers a substantial amount of storage—up to 300 hours of HD video. The only unfortunate thing about the X1 system is that you need to order at least two set-top boxes to get an X1—the first box will just be a basic DVR without the advanced features and voice control. That said, many users will want at least one box for the living room and one for the bedroom, so this shouldn’t be too steep of a barrier to entry.
The standard X1 system comes with a sleek charcoal-colored remote with small buttons, but the company also offers a large remote with optional wrist-strap for customers who need the extra accessibility.
Xfinity also offers the Xfinity Stream app, which gives you access to your entire channel lineup, plus on-demand content and your DVR recordings, on any device. Xfinity Stream works on iPhone, iPad, and Android devices, and it’s a great way to stay up-to-date with your favorite shows while you’re traveling (or just waiting in line).
Cox TV uses cable infrastructure to keep you reliably binging your favorite shows. Your first Contour box is free, and every additional one is $8.50/month. So if you have multiple TVs, you’ll have to rent more boxes.
If your house is already wired with cable jacks for all your TVs, self-install is a free, easy option. Professional installation varies by location but will run you around $75, which is pretty inexpensive. Learn how to choose between self installation or profressional installation.
Xfinity offers both professional and self-installation options. Having a pro come by costs less than $90, which is less than many other providers. The self-install kit is free of charge, though you may pay for shipping and handling. We generally recommend self-installation whenever possible, both because it’s cheaper and because you can do it on your own time.
Aside from the installation fee, you’ll need to determine how many DVRs you want for your home prior to installation. You don’t have to pay for them up front, and you can always add more later, but ideally, you’ll have the right number of boxes from the outset, so you can just start enjoying your new TV service.
Cox cable TV includes a decent sports lineup in its Preferred (mid-tier) and Ultimate (top tier) plans, but not its Starter (lowest-tier) plan. ESPN, ESPN2, Fox Sports, and the Golf channel are all included in a Preferred plan, and the Ultimate plan adds NFL Network, NFL Red Zone, the Tennis Channel, and the elusive MLB channel.
If you spring for the Ultimate plan, you’ll also get an extensive list of premium channels—including ten HBO, eleven Cinemax, five SHOWTIME, and nine STARZ channels—at no extra charge. If you want all the premiums, this top-tier plan is definitely your best bet! But if you want only a few, grab a Premium plan and add your faves when you check out. Unfortunately, Cox doesn’t let you add premium channels to a Starter plan.
Xfinity has all of the premium channels you could want, including HBO Max, SHOWTIME, STARZ, Cinemax, EPIX, and more. Prices for these add-ons vary from around $5 per month to around $15 per month.
Xfinity also has a healthy selection of sports channels available, including ESPN, the Golf Channel, the Tennis Channel, MLB Network, the Olympic Channel, and many more. It’s worth noting that with sports, the selection does differ slightly between packages, so while the higher-tier plans offer more sports channels, you actually give some up in the process—just pay close attention to make sure you’re still getting the networks you want!
If the sports coverage isn't up to snuff, you may be in luck! Check out our expert resources on how to watch pro baseball, how to watch NFL games, how to watch hockey, and more.