Staff rating

3.5

Customer rating

4.2

(40)

Plans starting at $20.00

250+ channels

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Staff rating

3.6

n/a channels

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Staff rating

4.5

Customer rating

4.4

(32)

Plans starting at $49.99

425+ channels

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Staff rating

3.5

Good for bundling and premium channels, but not the best standalone value

Cox Communications is one of the most expensive cable TV providers on the market, especially when you consider all the hidden costs. But if you want sports and premium channels, have only one TV, and bundle with internet and other services, this provider could make sense for you.

What we like

Large number of premium channels
Tiered DVR storage and recording
Searches streaming apps too

What we don't like

Pricey plans and hidden costs
Padded channel lineup
No free DVR storage

See full review

Savings tip: Cox often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Staff rating

3.6

Peacock TV is a great supplemental service but doesn’t replace live TV

Home to greats like The Office, Parks & Rec, Real Housewives, and Law & Order, Peacock has some great content at a price we loved. But our hands-on testing revealed that its channel lineup was disappointing and couldn’t fully replace a more expensive live TV streaming service like Fubo or YouTube TV.

What we like

Great shows
Delightful interface
Low price

What we dislike

No DVR
Mostly runs on "live" channels
No NBC, MSNBC, or CNBC

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Savings tip: Peacock TV often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Staff rating

4.5

Excellent value and customizable options

Verizon Fios TV offers an excellent value TV service. The customizable Your Fios plan is particularly attractive, but all tiers offer a lot of TV for the money. Add in outstanding internet, and it’s hard to go wrong with Verizon.

What we like

No contracts
Personalized channel lineup
Excellent fiber internet bundles

What we dislike

Pricey DVR storage
For TV-only customers, a Verizon router is still required

See full review

Savings tip: Verizon Fios often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Content

4.0

Above-average channel lineup, especially for sports and news

Cox has some of the best channel line-ups we've seen, with more to watch for just about everyone. Family-friendly entertainment is Cox's weakest link, but it's still better than a lot of competitors.

Local: 4/5
Cox has a great local lineup, including staples like NBC, CBS, ABC, FOX, PBS, and The CW. It also includes some great Spanish-language locals like Univision, Telemundo, Unimas, and Estrella. However, it's missing Ion, Cozi, and Comet.

Sports: 4.5/5
Cox cable TV includes a great sports lineup in its Preferred (mid-tier) and Ultimate (top tier) plans. ESPN, ESPN2, Fox Sports, and the Golf channel are all included in a Preferred plan, and the Ultimate plan adds NFL Network, NFL Red Zone, the Tennis Channel, and the elusive MLB channel. Most competitors typically offer these last three as expensive add-ons, so Cox is ahead of the game here.

Family and education: 3.5/5
Cox has some decent family entertainment, especially when it comes to educational content. You'll get Animal Planet, Discovery Channel, History, National Geographic, and the Science Channel, but you'll miss out on Nat Geo Wild and Smithsonian. The kids will love Cartoon Network, Disney, Nickelodeon, and Nick Jr., but the little ones won't get to enjoy Disney Junior.

News and politics: 4.5/5
Cox has excellent news coverage and politics content. Not only do you get the local news shows, you get most of the big national news channels too. You get C-SPAN, CNBC, MSNBC, CNN, Fox News, Newsmax, and The Weather Channel. Our biggest gripe is that you'll miss out on the international perspective of BBC America.

Entertainment and lifestyle: 4/5
Cox has some decent entertainment options, including Comedy Central, Bravo, CMT, AMC, FX and FXX, two Hallmarks, and Sundance. It's missing some lifestyle channels though, like HGTV and The Cooking Channel, but it has the Food Network and TLC. But what makes Cox stand out is how many premium channels it includes in its top-tier plan. If you spring for the Ultimate plan, you’ll get ten HBO, eleven Cinemax, five SHOWTIME, and nine STARZ channels—at no extra charge.

Local news, sports, and entertainment channels vary based on your location. Check out

Cox channel offerings

in your area.

View plans

Content

3.5

Great live sports, on-demand movies, and day-old NBC shows—but its channel lineup is lacking

Peacock TV is different from other streaming services because it focuses on only NBC content. NBC has a little something for everyone though, so we were able to rate all five content categories. But instead of basing our ratings on the channels Peacock offers, we focused on the shows themselves.

If you’ve had cable TV or another live TV streaming service like YouTube TV, Hulu + Live TV, or fubo, you might see Peacock’s channel lineup and snort out loud. And you’d be totally within your rights. Most of Peacock’s “live” TV channels just play reruns of specific shows all day and night. You can’t control which episode you watch or when you start one, nor are you getting brand new content. It’s kind of the worst of both the live TV and on-demand worlds.

Our advice? Get Peacock TV for the sports, day-old NBC shows, and movies—not for the channels.

Local: 2/5
If you spring for the $10 per month subscription, you’ll get your local NBC channel. Otherwise, you won’t. If you live in Chicago, New York City, Philadelphia, South Florida, Boston, or Los Angeles, you’re in luck. You’ll get a local NBC news channel. If you live elsewhere, you won’t get any content local to you.

Sports: 4/5
Peacock Premium and Peacock Premium Plus have some great sports content too. You’ll get a bit of everything, from soccer to golf to cycling to NASCAR to Sunday Night Football—all live or on-demand, depending on when you log in to watch. You also get the Olympics, of course, but these won’t be live. So if you like to stay up til three in the morning to watch your favorite curling team sweep their hearts out, consider this your permission to sleep in and catch all the bonspiels (that’s curling-speak for games) during normal waking hours. Oh, and if classic WWF matches are your jam (wait, is that just us?), Peacock has a channel that plays them 24/7/365.

Family and education: 3.5/5
Peacock has some great family-friendly movies and finding them is super easy. Create a kids profile, and it’ll be packed with Dreamworks movies like Turbo, Shrek, and Shark Tale alongside shows like Blippi, Strawberry Shortcake, and Trolls: The Beat Goes On. Plus, you can dress to the nines in your living room and join the Gentleminions movement without besmirching your polite theater-goer reputation.

News and politics: 2.5/5
Peacock has some strong news content in addition to its six local news channels. You’ll get a 24/7 Dateline channel, Today All Day, Sky News, and LX News. If you’re looking to get a sample of headlines and stories, it’s great. But all news programs are created by NBC, so you may not get the variety of perspectives you’re looking for. We like to see Peacock as a supplemental way to get news coverage, we prefer to get our news elsewhere.

Entertainment and lifestyle: 5/5
NBC has some award-winning shows, both new and old. From The Office, 30 Rock, and Parks & Rec to Blacklist, all the Saturday Night Live, and Real Housewives, there’s some great content to watch on Peacock. If you work your way through all the episodes of these shows before you’re done binge-watching (though we’d be surprised if you did), you can pick from classics like Dennis the Menace, reruns of Jimmy Fallon, and more.

Local news, sports, and entertainment channels vary based on your location. Check out

Peacock TV channel offerings

in your area.

View plans

Content

5.0

Hundreds of channels and easy customization

Great prices meet high channel counts and easy ways to pay for just what you want to watch with Verizon Fios TV. If you live in a coverage area, you’ll benefit from some of the best pay TV on the market.

Local: 5/5
Verizon has you covered when it comes to channels, with all the standard options in both English and Spanish. The exact selection and channel number varies based on where you live, but there’s a good chance you can get broadcast favorites in HD quality. You also get a variety of local public access stations and less-common but still-popular options like Comet, Bounce TV, Antenna TV, and StartTV. (1)

Sports: 5/5
Verizon TV’s premium package has a lot to offer for anyone who loves sports. In addition to your local channels, you can watch pro golf, baseball, football, and basketball, plus a variety of college games. The only downside is no Showtime (unless you buy an add-on).

Family and education: 4/5
When it comes to content for kids and families with Verizon Fios TV, there’s a lot to love. With The Most Fios TV package, you get Nick Toons, Disney XD, Disney Junior, and Boomerang plus Discovery, Nat Geo Wild, Science, Game Show Network, and much more. However, you’ll miss out on Family Entertainment TV (FETV), Me TV, UP, and Cartoon Network.

News and politics: 5/5
Whether you want political talk, international news and analysis, business news, or even sports and local news, Verizon Fios is a great option. It offers every single one of the top 100 channels in the US that offers news, including CNN, Fox News, Newsmax, CNBC, C-SPAN, and even the Weather Channel and Accuweather.

Entertainment and lifestyle: 4.5/5
You can watch all kinds of movies, reality TV favorites, and true crime documentaries with Verizon Fios TV’s premier package. To get HBO and Showtime, though, you’ll have to pay add-on prices. Unfortunately, you can’t get Grit, Ion Mystery, USA Network, Cartoon Network, or Laff with Verizon.

Local news, sports, and entertainment channels vary based on your location. Check out

Verizon Fios channel offerings

in your area.

View plans

Value

3.0

Great channels, but lineups are inflated by filler channels

Although it looks like Cox has a ton of channels, its lineup (which varies by plan and location) is padded with up to 50 music channels. (1) Other than that, Cox delivers a great channel lineup, especially in its top-tier plan. However, it’ll cost you more than other companies.

You’ll get the most bang for your buck (and some sweet premium channels) with the Ultimate plan, but a Premium plan has plenty of channels for most people and the option to add inexpensive premium channels à la carte, which range from $5–$15 per. We don’t generally recommend the Starter plan because you can get most of its channels for free with an HD antenna, though that signal is less reliable than what Cox provides.

Cox Communications has two types of plans. Cox TV includes live TV and on-demand TV. Cox Contour adds the ability to connect streaming apps like Netflix and Amazon Prime to your TV and search their content using a remote. All plans come with a one- or two-year contract, after which you’ll be on month-to-month pricing, which is around $15/month more.

Get the best value by speaking directly with a sales rep at 1-844-719-0028 or check your address at

Cox's website.

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Value

4.0

Great shows, movies, and sports—but don’t pin all your live TV streaming hopes on it

Peacock is a great deal, and it’s one of the cheapest TV streaming apps. Peacock gives you access to arguably some of the greatest shows on TV, solid news coverage, and a great sports lineup—especially international sports.

It’s a ton of value, but we recommend considering it an addition to a more complete live streaming option like Sling or Hulu + Live TV—especially since Peacock doesn’t give you access to NBC/Universal’s live stations, like CNBC, MSNBC, or, well, NBC. That means you can’t watch live episodes of The Voice with your friends. Instead, you can get them on Peacock the next day—after your co-workers passive-aggressively feed you spoilers. Womp-womp.

Peacock TV has three versions. The free version is kind of like a teaser for the paid versions. You get to watch a few new shows and a bunch of channels packed with syndicated reruns, all while drooling over all the shows you’d get if you coughed up the cash for the paid version. The next step up, Peacock Premium, is a great buy at $5 per month. You get all the content Peacock has to offer, and the commercials were surprisingly low-key.

Finally, the premium tier is Peacock Premium Plus. It’s twice the price and, in our opinion, rarely worth the cost. You get the same content with fewer commercials and the ability to download shows to watch offline (but no ability to DVR live content). It’s pretty meh.

Get the best value by speaking directly with a sales rep or check your address at

Peacock TV's website.

Check address

Value

5.0

Excellent value, especially with the customizable channel lineup

Verizon isn't the cheapest option for traditional TV—you can get TV service for less elsewhere. It’s also not the best in terms of channels per dollar—although it holds its own. However, the ability to personalize the Your Fios plan means you can get more of the channels you actually want without having to pony up for a more expensive plan. It's a fantastic feature, and relatively uncommon in the cable TV space.

Of course, if you do want all the channels, you can get that, too: the top-tier Most Fios plan comes with well over 400, which is one of the highest channel counts in the business.

Get the best value by speaking directly with a sales rep at 1-833-970-0848 or check your address at

Verizon Fios's website.

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Equipment and features

4.0

The app could save you money, but DVR will cost you

When it comes to equipment and features, Cox is ahead of the pack. From a great app to exceptional DVR features to a search remote that simultaneously searches streaming apps and cable TV, using Cox is a top-notch experience.

Ability to watch: Great
Cox offers some solid features that make for a great entertainment experience. Cox TV uses cable infrastructure to keep you reliably binging your favorite shows. Your first Contour box is free, and every additional one is $8.50/month, which is cheaper than average. Plus, it has the Cox Contour app, so if you have smart TVs and don't need DVR on all of them, you don't need additional boxes. On the down side, the Cox Contour App has low ratings for both iOS and Android, so you might want to opt for more Contour boxes anyway.

Ability to record: Excellent
The Cox DVR service uses cloud storage so you can access recorded shows anywhere with the Cox Contour app. The Contour app also lets you download on-demand content to watch offline from anywhere.

How much storage you get (50–1,000 HD hours) and how many shows you can record at a time (1 to a whopping 24!) depends on which DVR package you buy. Or you can skip DVR altogether to avoid the additional cost.

Ability to find: Great
While at home with your TV, you’ll use a voice remote to sort through your shows—even the ones on streaming apps like Netflix and Hulu. You don't have to remember which app your show is on to find it, which we loved. It made our entire watching experience—not just our live TV experience—a delight.

Features and equipment may vary based on package. Visit

Cox's website

or call 1-844-719-0028 for more information.

Usability and features

4.0

Easy parental controls and delightful details, but no DVR

Peacock makes watching and finding content a wonderful experience. You can’t DVR anything, but with so much on-demand content, we didn’t feel much need to anyway.

Ability to watch: Great
Peacock delivers a solid watching experience in both its app and browser versions. Something Peacock TV does really well is let you jump between devices in the middle of watching a show. It easily picked up where we left off when we switched from a computer to the phone app to TV and back again, whether we were watching live or on-demand content. For some streaming services, (we’re looking at you, Sling TV) switching devices mid-stream can get glitchy fast. So well done, Peacock!

In other ways, Peacock wasn’t as easy as some of the other live TV streaming services we tested, especially on our phones. We were bummed that we couldn’t multitask: there was no mini video we could watch while firing off an email or answering a text.

Ability to record: Fine
No matter which Peacock plan you get, you’ll never be able to record live shows. There’s no DVR capability, but we’re not sure you’d need it. Most of the content we wanted to record was available on-demand anyway (except for live sporting events). And if you spring for Peacock Premium Plus (the highest-cost plan), you can download on-demand shows to watch offline later. We’d probably skip the upgrade, though. We liked the idea for long flights or keeping the kiddos entertained at the car wash, but we didn’t find a ton more uses for this pared-back feature.

Ability to find: Great
Peacock makes it pretty easy to find the shows you want. Its interface is intuitive and it easily tracks where you left off, even when switching between devices. Parental controls are also super easy and effective. Just create a kids profile for quick access to only children's shows. You can also set up a PIN to keep the little ones restricted to these kid-friendly profiles. As a bonus, parents’ profiles won’t be bogged down with Curious George or Blippi episodes. (Although we’d probably keep a kids profile around just for all the Dreamworks movies.)

There are a few ways Peacock could improve its usability though. For starters, the app made us browse shows and channels in portrait mode, then flipped us to landscape mode to watch, which was annoying. Additionally, there’s no “back” button on the app, so if you get a few clicks into browsing for on-demand shows, you have to hit the Home button and start all over if you want to back out. (If you’re using a browser, you can hit its back button.)

There’s a “back” button on the live TV side of things, but, oddly, it doesn’t take you back a step. Instead, it brings up the channel guide on the bottom half of the screen while your show keeps playing. We liked being able to browse while catching up on the news, but it was confusing at first.

The only real gripe we had about using Peacock TV on a browser was that a lot of the descriptive text (like the channel guide and show descriptions) disappeared faster than we could read it, which meant we had to keep moving the mouse to get it back. It was a minor annoyance, but we’d love to see this fixed in the future. We’re not all speed readers, Liz Lemon.

Ability to share: Great

You can make up to six profiles on Peacock, which is a decent amount, and making new profiles is super easy. Beyond the basics, Peacock has some fun extras that delighted us. We loved picking profile avatars using headshots of our favorite NBC characters (hello Ron Swanson!).

We also confirmed that you can stream only three devices at once on Peacock. When you try to add the fourth, you’re alerted (by the adorable Puss in Boots from Shrek giving you those big, precious eyes in apology). You don’t have to worry about kicking anyone else off their show—but you can’t choose to either. You’ll have to kick them off the old-fashioned way, with a text, phone call, or shout down the hall.

Equipment and features

4.0

A highly rated mobile app lets you save on set-top box rental

The day-to-day experience with Verizon Fios TV is better than with most cable TV competitors, but the company puts less focus on its DVR setup than its competitors in the satellite TV arena.

Ability to watch: Great
Verizon TV comes with your fist set-top box included, and it’s not bad. The signal is delivered over very fast internet, so picture quality is good and reliable. Almost all channels are available in HD. The service also offers a free mobile app for paying customers, so you only really need the one box. If you want more, however, you can lease them for $12 each per month.

Ability to record: Good
Verizon Fios TV comes with all the features you’d expect from a fiber company. On higher packages, it offers multi-room DVR with 100 hours of storage at the base price, and you can record 6 shows at once. For an additional $10 per month, you can double the storage and record up to 12 shows at once. You can record via the remote, the smartphone app, or using a streaming device you already own (like an Apple TV or Fios TV). If you opt for the lowest tier, you’ll have to pay $12 per month for DVR capability and will be limited to just 50 hours of recording space. However, you could also just skip DVR altogether and won’t incur charges.

Ability to find: Excellent
Verizon offers voice remote functionality, easy ways to get to your favorites, and simple parental controls. It also has a mobile app that enables on-the-go streaming of your favorite channels—and it is surprisingly well-rated. (2, 3)

Features and equipment may vary based on package. Visit

Verizon Fios's website

or call 1-833-970-0848 for more information.

Customer experience

3.0

Solid service and installation, but could use more transparency

Most customers report that Cox has solid customer service, and that's been our experience too. Cox also has some good self-help content on its website. We liked having the option to save money by signing a contract or skip the commitment altogether. However, Cox could work on its transparency. It has some hidden fees that you can't see until after you supply personal information. We'd love the ability to build a cart and see what our bill will be before sharing that.

Installation is generally fast and priced about average. If your house is already wired with cable jacks for all your TVs, self-install is a free, easy option. Professional installation varies by location but will run you around $75, which is pretty inexpensive. Learn how to choose between self installation or professional installation.

Visit Cox's website

or call 1-844-719-0028 for more information on contracts and money-back guarantees.

Go to provider

Customer experience

3.0

Peacock delivers a great overall experience, but if you need help, it’s hard to find

Peacock’s website is easy to navigate and it’s super easy to see right on the home page exactly how much a subscription will cost you. It also has a well-organized help page, though you’ll have to scroll to the website’s footer to find your way there. You can ask the chat bot for help, but to get more personalized service, you have to sign into your account.

Unfortunately, getting a live person to help isn’t as easy. There’s no phone number displayed, and the “Get in Touch” button just takes you to more self-help articles. To speak with an actual person via chat, you have to click into a help article, then click “No” to answer the question “Was this article helpful," and answer a feedback survey. Ugh.

That said, we had little genuine reason to seek out customer service because everything worked well, checkout was simple and transparent, and it was easy to cancel.

Visit Peacock TV's website

or call for more information on contracts and money-back guarantees.

Go to provider

Customer experience

4.0

Installation is a little pricey (unless you order online)

The Verizon Fios TV professional installation fee is $99, and there’s no self-install option. However, online ordering and promotions often waive this fee, so you can save some money on your first TV bill. Apart from that, the other major setup costs are the router and the DVR. You'll need the $18-per-month router if you don't already have Verizon Fios internet, and the company recommends against using your own equipment.

Once installation is handled, most customers are happy with the service. Some wish they could pay less, but complaints about the mobile app and channel lineup are relatively rare.

Visit Verizon Fios's website

or call 1-833-970-0848 for more information on contracts and money-back guarantees.

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Cox Communications

4.2

(40)

5 Star

40%

4 Star

45%

3 Star

12%

2 Star

1 Star

Lynnfrom Olmsted Twp, OH

Cox Communications Customer for 8+ years

Reviewed on: 7/26/2022

I normally have no problems with the service, it is just they continue to raise the price and nothing gets any better in the TV or the internet.

Chrisfrom Ocala, FL

Cox Communications Customer for 8+ years

Reviewed on: 7/20/2022

I'm very happy with cox The only thing they could do better is to add more channels

Richardfrom Salina, KS

Cox Communications Customer for 8+ years

Reviewed on: 7/4/2022

The service has been pretty decent. The picture and audio quality is good. The service has been surprisingly reliable. It's rare when we have an outage. If there is an outage it doesn't take long for a repair person to come out, and fix the problem. I would like to see a better quality remote control system for their wall-mounted digital cable boxes. It's pretty east get out of range where the remote doesn't work. Also, I'd like a way to record programs, and be able to play the recordings on other devices. It makes a person wish that analog TV was still available.

Francisfrom Wethersfield, CT

Cox Communications Customer for 8+ years

Reviewed on: 6/22/2022

I like that they broadcast all channels in 1080 resolution and lower the bill

Peacock TV

0.0

(0)

5 Star

4 Star

3 Star

2 Star

1 Star

Verizon Fios

4.4

(32)

5 Star

50%

4 Star

41%

3 Star

2 Star

1 Star

Jacobfrom Marshall , IL

Verizon Fios Customer for 4+ years

Reviewed on: 8/16/2022

Love it great service

Enricofrom East Lansing, MI

Verizon Fios Customer for 1+ years

Reviewed on: 7/17/2022

i love the deals that verizon has given me through promotion, i've had to switch from xfinity to verizon and they go hand in hand with my phone plan and i pay less than before

Richard from Fairfax , VA

Verizon Fios Customer for 8+ years

Reviewed on: 6/25/2022

Selection is good. Prices are too high. Should have different packages to choose from.

Edwardfrom Joppa, MD

Verizon Fios Customer for 8+ years

Reviewed on: 6/23/2022

I get NO extra channels just basics and my bill is still to high. $123.88

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Endnotes and sources

1. "Channel Lineup," Cox Communications. Accessed 3 April 2023.

Endnotes and sources

(1) "Most-Watched Television Networks: Ranking 2022’s Winners and Losers," Variety. Accessed 4 April 2023.(2) "Fios TV Mobile," App Store. Accessed 17 October 2022.(3) "Fios TV Mobile," Google Play. Accessed 17 October 2022.