Cox Communications is one of the most expensive cable TV providers on the market, especially when you consider all the hidden costs. But if you want sports and premium channels, have only one TV, and bundle with internet and other services, this provider could make sense for you.
Hulu + Live TV has something for everyone to watch, including one of the best on-demand libraries we reviewed. It’s hard to use on the go, though, and its interface was a bit confusing in our tests. You get great original content, but you can find lower prices and a more conventional viewing experience elsewhere.
Spectrum TV is good if you’re bundling and on a budget, and we love the $500 contract buyouts. Better yet, Spectrum doesn’t force you into a contract, so you can give the cable TV service a try with relatively little risk. We don’t love the low channel count, and it’s a bummer that you can get 4K programming only if you also have home internet (and upgrade your DVR to an Apple TV box).
Cox has some of the best channel line-ups we've seen, with more to watch for just about everyone. Family-friendly entertainment is Cox's weakest link, but it's still better than a lot of competitors.
Local: 4/5
Cox has a great local lineup, including staples like NBC, CBS, ABC, FOX, PBS, and The CW. It also includes some great Spanish-language locals like Univision, Telemundo, Unimas, and Estrella. However, it's missing Ion, Cozi, and Comet.
Sports: 4.5/5
Cox cable TV includes a great sports lineup in its Preferred (mid-tier) and Ultimate (top tier) plans. ESPN, ESPN2, Fox Sports, and the Golf channel are all included in a Preferred plan, and the Ultimate plan adds NFL Network, NFL Red Zone, the Tennis Channel, and the elusive MLB channel. Most competitors typically offer these last three as expensive add-ons, so Cox is ahead of the game here.
Family and education: 3.5/5
Cox has some decent family entertainment, especially when it comes to educational content. You'll get Animal Planet, Discovery Channel, History, National Geographic, and the Science Channel, but you'll miss out on Nat Geo Wild and Smithsonian. The kids will love Cartoon Network, Disney, Nickelodeon, and Nick Jr., but the little ones won't get to enjoy Disney Junior.
News and politics: 4.5/5
Cox has excellent news coverage and politics content. Not only do you get the local news shows, you get most of the big national news channels too. You get C-SPAN, CNBC, MSNBC, CNN, Fox News, Newsmax, and The Weather Channel. Our biggest gripe is that you'll miss out on the international perspective of BBC America.
Entertainment and lifestyle: 4/5
Cox has some decent entertainment options, including Comedy Central, Bravo, CMT, AMC, FX and FXX, two Hallmarks, and Sundance. It's missing some lifestyle channels though, like HGTV and The Cooking Channel, but it has the Food Network and TLC. But what makes Cox stand out is how many premium channels it includes in its top-tier plan. If you spring for the Ultimate plan, you’ll get ten HBO, eleven Cinemax, five SHOWTIME, and nine STARZ channels—at no extra charge.
Hulu + Live TV shines when it comes to content. (1) You get access to most of your local channels and dozens of live options from popular cable networks. You also get access to the full on-demand libraries of Hulu, Disney+, and ESPN+. It’s a truly massive offering.
Local: 2.5/5
Hulu + Live TV gives you access to about half of the local channels you would get from a digital antenna or traditional TV provider, but those channels are the most popular of the standard local options. You get ABC, NBC, CBS, FOX, and The CW in most markets, for instance, but not PBS, Antenna TV, Estrella TV, or Univision. There are probably better live TV options for most Spanish speakers, but Hulu + Live TV isn’t bad if you just want your local news, sports, and primetime favorites in English. Hulu + Live TV is a nationwide service, but there are some geographic differences in the lineup. Find channels available in your area.
Sports: 3/5
Hulu + Live TV is so-so when it comes to sports. There’s no NBA TV or MLB coverage, but you do get ESPN, TNT, Fox Sports 1, and the Golf Channel, plus local channels (which often show big national games). There’s no way to get NFL SUNDAY TICKET (now available only from YouTube TV), and you’ll miss out on all the regional sports networks you could get with DIRECTV STREAM or many traditional cable TV providers.
Family and education: 3/5
If you have kiddos in the house, Hulu + Live TV should have plenty of shows and channels to keep them entertained. You get three Disney channels, two Nickelodeon channels, and Universal Kids channel. However, there’s no PBS. There are also some notable educational channels missing from the lineup, including Family Entertainment TV (FETV) and Heroes & Icons.
News and politics: 3/5
You get all your news heavy hitters with Hulu + Live TV, including local news, national news from both the left and right, and financial news. You won’t find Newsmax or any C-SPAN options, though, and you’ll have to pony up for the Español Add-on for news, weather, and sports in Spanish at a cost of about $5 per month.
Entertainment and lifestyle: 4/5
You get about half of America’s Top 100 channels to watch live with Hulu + Live TV, but the provider earns extra points for having a stellar on-demand library on top of its live TV offering. That said, you’ll miss out on goodies like Ion and INSP, and you’ll have to get the Entertainment add-on ($8 per month) for Discovery Channels, MTV Classic, Crime+Investigation, and BET Her. You can also get HBO MAX, CINEMAX, SHOWTIME, and STARZ, but additional pricing of between $9 to $15 each applies every month.
Spectrum TV is a good choice for basic TV viewing on a budget, especially if you bundle with home internet. You get more than 125 channels with TV SELECT and more than 140 channels on MI PLAN LATINO, but those are your only package options. Your exact channel lineup depends on where you live (and some areas even have unique package options), so enter your address and check the channel guide as you decide.
Local: 4/5
Spectrum does a great job of providing local channels throughout the hundreds of markets it covers. You get the big four—NBC, ABC, CBS, and FOX—plus The CW and Spanish-language channels. You’ll miss out on a few smaller local networks in some areas, such as Antenna TV and Estrella TV, but we have no major complaints.
Sports: 3/5
Spectrum TV is only passable when it comes to sports. You’ll get national games on the local networks and coverage from networks like TNT and FS1, but you’ll have to pay extra for goodies like MLB Extra Innings, NHL Center Ice, and the ESPN College Extra. You may be eligible for various regional sports networks, but they almost always cost extra. The sports pack is a breezy $6 per month, which isn’t bad, but we’d still prefer the channels be in the standard package.
Family and education: 3/5
Spectrum TV also earns a passing grade for kids shows, but it’s nothing to write home. You won’t get Disney Jr., Nat Geo Wild, Cartoon Network, or Nick Jr., unfortunately. Smithsonian’s out, too, and Science (you can get some of these with the Entertainment View add-on, but it costs $12 extra each month). You do get PBS, though, plus the regular Disney channel, Family Entertainment TV (FETV), and Discovery. It’s not great, but it’s not awful either.
News and politics: 4.5/5
Spectrum doesn’t offer the hotly debated Newsmax channel at its base price, but it has almost everything else news junkies crave. You get national networks CNN, MSNBC, and Fox News, plus all the news that comes with local channels. If your primary reason to pay for live TV is to stay up to date, we think you’ll be pretty happy with what Spectrum has to offer.
Entertainment and lifestyle: 3.5/5
Spectrum TV’s lineup for movies, home improvement shows, reality TV, and true crime is just OK. You’ll have to pay extra for HBO, SHOWTIME, STARZ, and CINEMAX, or for an Entertainment View add-on that includes NFL Network, OWN, and the Cooking Channel. That said, you get channels like Investigation Discovery (ID), TLC, Hallmark, and INSP with the regular package price. You can’t get Ion or Ion Mystery either way, which is a bummer, but there are still hundreds of channels to choose from.
Although it looks like Cox has a ton of channels, its lineup (which varies by plan and location) is padded with up to 50 music channels. (1) Other than that, Cox delivers a great channel lineup, especially in its top-tier plan. However, it’ll cost you more than other companies.
You’ll get the most bang for your buck (and some sweet premium channels) with the Ultimate plan, but a Premium plan has plenty of channels for most people and the option to add inexpensive premium channels à la carte, which range from $5–$15 per. We don’t generally recommend the Starter plan because you can get most of its channels for free with an HD antenna, though that signal is less reliable than what Cox provides.
Cox Communications has two types of plans. Cox TV includes live TV and on-demand TV. Cox Contour adds the ability to connect streaming apps like Netflix and Amazon Prime to your TV and search their content using a remote. All plans come with a one- or two-year contract, after which you’ll be on month-to-month pricing, which is around $15/month more.
Hulu + Live TV has a lot to offer, including a huge library of on-demand content from the Classic Hulu service plus dozens of channels featuring news, entertainment, sports, and more. You can’t get PBS or Univision, but it feels like a true replacement for cable TV.
Hulu + Live TV is the one of the most expensive live TV streaming services we reviewed at the starting tier, but just by a few dollars. The high cost starts to make sense when you realize it’s a bundle price. In addition to live TV, you get access to Hulu’s on-demand library ($7.99 per month with ads), Disney+ ($7.99 per month), and ESPN+ ($9.99 per month). That means you get Hulu originals, tons of live sports and events, and thousands of shows and movies.
The two package options from Spectrum TV are pretty decent when it comes to channel per dollar, and you get all but one of America’s top 100 channels. (1) You’ll need add-ons for international programming, premium sports, and premium education and entertainment, but the cost is about average compared to other providers we review.
You’ll have to pay even more for your cable boxes and DVRs. Plus, there’s virtually no way out of a local broadcast fee, which tops out at more than $20 per month. Worst of all, that low base price will increase in the range of $20–$30 per month after your first 24 months. Competing services have much bigger second-year price jumps (we’re looking at you, DIRECTV and Astound TV), but we still wish Spectrum would end the practice.
When it comes to equipment and features, Cox is ahead of the pack. From a great app to exceptional DVR features to a search remote that simultaneously searches streaming apps and cable TV, using Cox is a top-notch experience.
Ability to watch: Great
Cox offers some solid features that make for a great entertainment experience. Cox TV uses cable infrastructure to keep you reliably binging your favorite shows. Your first Contour box is free, and every additional one is $8.50/month, which is cheaper than average. Plus, it has the Cox Contour app, so if you have smart TVs and don't need DVR on all of them, you don't need additional boxes. On the down side, the Cox Contour App has low ratings for both iOS and Android, so you might want to opt for more Contour boxes anyway.
Ability to record: Excellent
The Cox DVR service uses cloud storage so you can access recorded shows anywhere with the Cox Contour app. The Contour app also lets you download on-demand content to watch offline from anywhere.
How much storage you get (50–1,000 HD hours) and how many shows you can record at a time (1 to a whopping 24!) depends on which DVR package you buy. Or you can skip DVR altogether to avoid the additional cost.
Ability to find: Great
While at home with your TV, you’ll use a voice remote to sort through your shows—even the ones on streaming apps like Netflix and Hulu. You don't have to remember which app your show is on to find it, which we loved. It made our entire watching experience—not just our live TV experience—a delight.
Hulu + Live TV has most of the features you’d expect from a live streaming TV service, including unlimited DVR for nine months and the ability to stop and rewind live TV. We loved all the on-demand options but have one major complaint: the ads.
Ability to watch: Good
Hulu + Live TV feels like it was designed for on-demand streaming rather than live TV watching. You can watch in 1080p on traditional TVs, mobile devices, browsers, or streaming sticks. In our tests, it worked well on some browsers, but we had minor issues with either casting or resizing with the Amazon Firestick, iOS phone, and both Safari and Chrome browsers.
It is possible to get to the channel guide for a standard surfing experience, but it took us a few minutes to find it in the mobile app. Finding channels to surf took even longer on the streaming devices and smart TVs we tested. Once we got set up on a particular device and got used to the interface, though, the experience felt pretty standard.
The biggest downside is that you get a ton of annoying, repetitive ads, especially when watching on demand. To get those removed, you would have to pay for an upgrade of about $7 per month. Even then, you would still see ads during live programming and on some on-demand shows. Ick.
Ability to record: Great
We like that Hulu + Live TV’s DVR is unlimited and saves recordings for up to nine months. You can record ongoing shows or future shows through the channel guide, or record entire programs. You can watch offline, which is cool, and you can set recordings or download certain episodes for offline viewing from any device with the app. However, you can’t DVR anything from premium channels or the on-demand library, and you can’t skip certain promotions even if you pay for the highest possible package.
In our tests, the exact same ad aired several times per episode, as if it were designed to be annoying. It gets worse. We tried to get around ads on live TV by recording the show and waiting a few minutes to start watching, then fast forwarding through the commercials. It works on YouTube TV and most cable TV services we reviewed, but with Hulu we still got blasted with ads every 20 minutes. The only way to skip them was to wait for the show to be over and watch the DVR version. If you pay extra, you can skip the ads on DVR content, but you’ll still see promotions for recommended content.
Ability to find: Great
We’ve heard multiple users complain that the Hulu interface is confusing, but once you get used to it, it’s fairly easy to find whatever you’re trying to watch. The search tools are easy to find and work well, and you have a choice of views for finding your favorites.
If your show is added to “My Stuff” and recorded, it’s easy to track. But if you record a show and forget to add it to “My Stuff,” it’s impossible to find. You don’t get notified when it’s ready, either.
That said, we really like the Hulu recommendation engine at any service level, and we like that you can easily get to the next episode on a show you’re watching (even if you’ve watched the whole series before).
In our tests, the on-demand experience was a lot better than the live TV experience. You can browse by format (TV, Movies, Sports) or search for a specific show or channel. We also liked the Hubs, which are curated collections based around a theme.
Ability to share: Fine
Hulu has cracked down on password sharing among multiple households, and it shows. It’s easy to create profiles for up to six users, but you get only two simultaneous streams with the standard package. You can pay more for unlimited screens, but you may not be able to watch away from home.
In our testing, we ran into a little trouble trying to watch in different locations. We never got the service to work on a Safari browser, even when location tracking was enabled. If we were signed in on an Apple TV at home, we got locked out in the office. We get that Hulu doesn’t want users sharing passwords, but the experience was pretty frustrating.
If you are just sharing with family, it’s easy to designate profiles for kids so they have access to only kids shows. That’s the only parental control option available, but we like that it’s set at the account level instead of the device level.
The daily Spectrum TV experience isn't as good as what you may find with other cable competitors, and it's quite a bit worse than you would get with a satellite TV provider. It all works, but it's not the top of the line.
Ability to watch: Good
Spectrum TV uses HD receivers from a handful of companies, but none are very impressive and there’s no way to control which one you receive. The no-frills remote has controls for channels, a TV guide, and your DVR (if you pay extra for the service). It’s functional, but there’s no voice remote or way to watch in 4K unless you have an Apple TV (or buy one from Spectrum).
Ability to record: Fine
Spectrum’s DVR options are not nearly as good as the DVR setups you’ll get with satellite TV providers, and it falls short compared to other cable providers, too. Rather than create its own high-tech DVR, Spectrum offers a payment plan for a 4K Apple TV that’s preloaded with the Spectrum TV app. You can also use your own Apple TV or buy theirs up front, but the Apple TV option requires internet access.
It’s the best way to access 4K programming with Spectrum, but it ends up being a little more expensive than the competition’s top-of-the-line DVRs. If you end service before you pay your Apple TV off, you’ll be charged the complete price for the device. It’s not a bad deal if you’re already in the Apple ecosystem and have multiple streaming services in addition to cable TV, but it’s not a huge value add for a lot of users.
That aside, we like that you can record from either your regular set-top box or the highly rated mobile app, and it’s easy to see how much storage capacity you have left. You top out at just about 100 hours of HD storage, though, so keep an eye on that library and make sure to delete anything you don’t need.
Ability to find: Fine
You don’t get a voice remote with the standard Spectrum TV equipment, but you do get channel buttons, and we like that you can see both channel numbers and icons from the home screen. We gotta say, though, the Spectrum system for showing which channels are free, which are blocked, and which you have to pay extra for takes some getting used to.
There are workarounds so you see only channels you’re subscribed to and even a way to hide adult-themed shows from the guide, but we wish it were a little more intuitive. Lucky for you, this guide from Spectrum can help you get oriented.
Most customers report that Cox has solid customer service, and that's been our experience too. Cox also has some good self-help content on its website. We liked having the option to save money by signing a contract or skip the commitment altogether. However, Cox could work on its transparency. It has some hidden fees that you can't see until after you supply personal information. We'd love the ability to build a cart and see what our bill will be before sharing that.
Installation is generally fast and priced about average. If your house is already wired with cable jacks for all your TVs, self-install is a free, easy option. Professional installation varies by location but will run you around $75, which is pretty inexpensive. Learn how to choose between self installation or professional installation.
There’s no free trial for the live TV package with Hulu, but we like that the service is easy to upgrade, downgrade, or cancel. You can do it all online, and your access to content will continue through the end of the time period you’ve already paid for.
It’s not a deal breaker, but we also wish the different packages were easier to understand. You can choose from the following: just the Hulu streaming library with ads for the lowest price; just the library with no ads for another price; live TV plus the streaming stuff for a third price (that’s the plan we use for our calculations); or live TV plus streaming without ads for yet another price. It feels a little silly, and add-on prices that are relatively hidden are also a bummer.
It’s nice that you can cancel or change your plan easily, though, and we like that there are no contracts or hidden fees to worry about. It’s a refreshing change from what you’ll find with most classic TV providers.
Spectrum leaves a lot to be desired when it comes to how it treats its customers. Starting with installation, you can do it yourself for free if you have had the service at your address before, but there’s an unusual $25 activation fee no matter what. If you need a pro install, you may be charged up to $50, but the company doesn’t list those fees publicly. Either way, you have to pay for your first set-top box, you can’t choose which DVR equipment you get, and you have to pay hefty fees for local broadcast stations and premium channels.
If you have trouble, you’ll need to contact customer service. We like the online help guide and 24/7 chat option, but the service overall scores worse than average among TV providers. (2)
You won’t see promotional pricing on any of the premium channels like you will with the competition, but we aren’t mad about it. Those promotions mostly amount to hidden charges a few months into the contract, and we applaud Spectrum for being more straightforward.
Read our expert guides to learn more about how to watch MLB, how to watch the NFL, and the top cheap providers we tested.