Cox internet plans start at $40 for 25 Mbps with no contract, all the way up to $150 for 2 gigs with a one-year contract. It’s a decent value, especially since Cox doesn’t have introductory pricing—and the steep price hikes down the line that come with them.
We rated Cox 3 out of 5 stars for value because, speed for speed, Cox costs more than other internet providers but still offers a decent value. Because Cox offers more lower-speed options than many of its competitors, it could be your cheapest option if you need 100 Mbps or less. But if you use more than 1.25 TB of data each month, you’ll pay hefty data overages.
We collected and analyzed more than 120 reviews from current Cox customers. Many said the service is overpriced, but some call their rates “fair.” Still, most people are happy with Cox, and that tracks with our experience, which is that Cox has solid customer service and reliable internet. Customers report annoying hidden fees, and some long-time customers are disappointed by the lack of loyalty discounts.
Cox earned a 3.5 out of 5 for equipment and installation, which means these costs are a littler lower than average. Self-setup is free, but professional installation is a bit high at $100. Equipment is average at around $13 per month.
With Cox, you can expect about as many hidden fees as most competitors, including data overages, late payment fees, and optional tech support.
Learn more about understanding your bill.
Cox doesn’t have any current deals or incentives, but if you’re willing to sign a contract, Cox will knock $10 off your monthly bill no matter what your plan.
Technically, you can bundle Cox internet with TV, smart home and security, and home phone—but you won’t save any money by doing so. The Cox website makes it easy to “build your own bundle,” though, so it’s still convenient.
Cox doesn’t make you sign a contract, but if you do, you’ll save $10 each month. If you do sign a contract and cancel early, you’ll pay that same $10 for every month still on your contract, so it costs the same either way. We suggest signing a contract, because if you do stick around until the end, you’ll have saved some money. If you don’t stick around, you haven’t lost anything.